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Palmaïa - The House of AïA: All Inclusive Wellness Resort

Relevant aspects

  • Ideal for 4-night stays! The best location. Recent travelers give it a high rating (9.6)
  • Options with: Terraza, Views of a place of interest, Sea views
  • Free private parking is available at the property.
  • Activities: Gym, Spa and Wellness Center, Children's play area
  • Hotel facing the sea
  • More than 30 holistic activities included
  • Sophisticated Conscious cuisine, Mostly Plant-Based.

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About hotel

The Palmaïa – The House of AïA is a luxurious all-inclusive complex offering stunning views of the Caribbean Sea, spacious outdoor pools, an excellent spa and beauty centre, 5 à la carte restaurants and beautiful suites with private terrace. Its privileged location between the sea and the jungle allows guests to relax and reconnect with nature.

Palmaïa The House of AïA Wellness Resort in Riviera Maya provides wellness programs and personal development practices such as yoga classes, meditation, cocoa ceremonies and sound therapies. In addition, the resort has a 24-hour gym.

The air-conditioned rooms in this spacious complex feature free Wi-Fi, a minibar, Nespresso coffee machine, a seating area with a sofa and flat-screen TV, as well as eco-friendly amenities. They also offer 24-hour concierge service, daily, and gourmet room service.

For families, Palmaïa offers a comprehensive and entertaining children’s activities program, run by certified Waldorf educators. In addition, the complex has 4 specialized restaurants and a food truck that offers high-quality plant-based menus and ingredients. The spa features a natural cenote and temazcal, and treatments include massages and healing therapies.

Palmaïa The House of AïA Wellness Resort in Riviera Maya is located 5 km from the centre of Playa del Carmen. Cancun International Airport is a 40-minute drive away. Airport shuttle service is available at an additional cost.

Services

Most popular services

  • Private beach
  • Parking lot
  • Outdoor pool
  • Transfers to the airport
  • Transfers to the cruise port

Most popular services

  • Private beach
  • Parking lot
  • Outdoor pool
  • Transfers to the airport
  • Transfers to the cruise port

Activities

  • Ski
  • Beach
  • Private beach
  • Beach
  • Bicycles
  • Live music/shows
  • Snorkel (Extra cost) outside_service
  • Tourist assistance
  • Ski
  • Aerobics
  • Yoga
  • Private beach

Main Amenities

  • Parking lot
  • Wireless Internet
  • Terrace
  • Wireless Internet
  • ATM
  • Currency exchange
  • Elevator
  • Car rental
  • Parking lot

Food & Drink

  • Restaurant
  • Themed dinners
  • Special diets
  • Café
  • Breakfast in the Room
  • Snack Bar
  • Restaurant
  • Pool bar
  • Café
  • Themed dinners

Room

  • Toilet paper
  • Slippers
  • Bedding
  • Walk-in closet
  • Outdoor furniture
  • Socket near the bed
  • Minibar
  • Ironing utensils (Extra cost)
  • Ironing utensils
  • Ventilator
  • Socket near the bed

Pool & Wellness

  • Towels
  • Beach chairs/loungers
  • Pool with views
  • Open all year round
  • Parasols
  • Infinity pool
  • Makeup services
  • Body treatments
  • Beach chairs/loungers
  • Massage service (Extra cost)
  • Parasols
  • Facial treatments
  • Foot bath
  • Children's pool
  • Spa services
  • Spa
  • Dye
  • Health and beauty services
  • Spa facilities
  • Outdoor pool

Views & Outdoors

  • Views of a place of interest
  • View

Family-Friendly Entertainment & Services

  • Children's play area
  • Children's Club
  • Babysitter (Extra cost)

Transportation

  • Transfers to the cruise port
  • Transfers to the airport (Extra cost)
  • Transportation (Extra cost)
  • Transfers to the airport
  • Transfers to the cruise port

Facilities & Services

  • Valet parking
  • Medical service (Extra cost)
  • Meeting/banquet rooms (Extra cost)
  • For all ages
  • Lockers at the gym/spa

Reception Services

  • Express check-in
  • Provide invoice
  • Luggage storage
  • 24 -hour reception
  • Room service

Business Facilities

  • Meeting room

Security

  • Baby safety fences
  • Fire extinguishers
  • Security alarm
  • Security
  • Security cameras outside_service
  • Access card

Cleaning Services

  • Dry cleaning service (Extra cost)
  • Laundry services (Extra cost)
  • Cleaning products

Accessibility

  • Adapted for people with reduced mobility

Miscellaneous

  • Beauty salon

Building Features

  • Upper floors accessible by stairs only

Languages ​​Spoken

  • English

Hotel all-inclusive meal plan

  • Food and beverages

    Includes all meals and beverages. Includes a la carte breakfast, lunch, and dinner.Plantbase cuisine (based on plants) with animalprotein options.

  • Activities

    The hotel offers the Gifting Lifestyle concept, which includes one or several holistic rituals and activities that take place in different locations and hours throughout the week. The program has been designed and led by a resident personal growth guide that carries out over 20 practices and ceremonies such as yoga, cocoa ceremony, tai chi, chi kung, and meditations, among others.

  • Accommodations

    Includes your choice of accommodations.

  • Taxes & gratuities

    Includes all taxes and gratuities.

  • Children's activities

    The hotel has an activities program for children inspired by Waldorf. All professionals in charge of the children’s care are qualified and create an ambiance based on cutting edge thinking, which provides children the chance to explore and feed their senses in a natural way.

Restaurants & Bars

It has 7 Restaurants.

Nearby places

  • Parque Fundadores 3,7 km
  • Playa Mart Paseo 4,4 km
  • Playa Real 4,7 km
  • Xcaret Park 6 km
  • Punta Venado Bike Park 12 km
  • Parque El Peten 13 km
  • Parque Lol- Beh 19 km

Policies

Need-to-know information for guests at this property

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve high chair
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Children under 10 years old are not permitted.
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Children under 10 years old are not permitted. This property serves mostly plant-based meals. Minimum check-in age: 18

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