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Occidental Costa Cancún

Relevant aspects

  • Near the pier and the pirate ships
  • Unlimited access to a la carte restaurants

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About hotel

Occidental Costa Cancun is an all-inclusive beach hotel at the entrance of a bay where the Caribbean Sea connects with Nichupté Lagoon. This family-friendly resort offers day and night activities, a pool, a gym and a children's club. It also has a spa where you can take treatments as a couple or with the youngest members of the family. It also has four restaurants serving buffet food, international, Mexican and Italian cuisine, a self-service establishment and two bars, one with a live music program.

The hotel has an event room and outdoor spaces for weddings, a tour desk, a car rental agency and a tobacco shop. It also consists of 358 Mediterranean-style rooms, some with a balcony or terrace. All of them have a minibar, safe and air conditioning.

Services

Included services

  • Accessible rooms
  • ATM
  • Beach
  • Bellboy
  • Board games
  • Children's club (4-11 years)
  • Children's pool
  • Concierge
  • Connecting rooms
  • Credit cards accepted
  • Cribs
  • Currency exchange
  • Daily activities
  • Elevator
  • Fitness center
  • High Standards of Cleanliness
  • Honeymoon special
  • Housekeeping
  • Luggage storage
  • Night shows
  • Parking
  • Ping-pong
  • Pool
  • Rollaway beds
  • Safe deposit box
  • Sauna
  • Smoke-free rooms
  • Steam room
  • Sun loungers
  • Theater
  • Water aerobics
  • Water polo
  • Wheelchairs
  • Wireless internet

Services with extra charge

  • 24-hour room service (Extra cost)
  • Air hockey (Extra cost)
  • Airport transfers (Extra cost)
  • Babysitter (Extra cost)
  • Beauty salon (Extra cost)
  • Billiards (Extra cost)
  • Business center (Extra cost)
  • Car rental (Extra cost)
  • Conference facilities (Extra cost)
  • Jacuzzi (Extra cost)
  • Laundry services (Extra cost)
  • Medical services (Extra cost)
  • Spa (Extra cost)
  • Taxi stand (Extra cost)
  • Tobacco shop (Extra cost)
  • Tour desk (Extra cost)
  • Weddings (Extra cost)

Hotel all-inclusive meal plan

  • Entertainment

    Includes nightly spectacular shows. Program varies daily.

  • Accommodations

    Includes your choice of accommodations.

  • Activities

    Daily activities program hosted by the entertainment staff and a variety of board games, such as backgammon and bridge.

  • Children's club

    Includes a supervised program of activities for children between the ages of 4 and 11. Open daily from 09:00 to 17:00 hrs.

  • Water sports

    Includes water activities such as water polo, water aerobics, and equipment for non-motorized water sports such as kayaking. A diving lesson in the pool is also included.

  • Food & beverage

    Includes all meals and beverages. Includes buffet or a la carte breakfast, lunch, and dinner; domestic drinks, and self service in the snack bar. Sodas, beer, and bottled water in the minibar is also included, as well as daily coffee restocking.

  • Other

  • Restrictions

    Romantic dinners on the beach and room service are not included.

  • Taxes & gratuities

    Includes all taxes and gratuities.

Restaurants & Bars

It has 7 Restaurants.

Hotel rules

Key points you should know before booking

Need-to-know information for guests at this property

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

  • A facilities fee includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Additional fees apply for use of the spa, motorized personal watercraft, and parasailing.
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Minimum check-in age: 18

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