Moon Palace The Grand

Relevant aspects

Book 4 nights and receive up to $250 USD in Resort Credits
Children and teenagers stay for free (restrictions apply, Christmas and New Year's Eve do not apply)
Includes water park, wave simulator, interactive games, intergalactic miniature golf, nightclub, theater, and more

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About hotel

Moon Palace The Grand — Cancun is more than just a stay, is an all-inclusive experience on a grand scale. This Four-Diamond resort brings together luxury, gastronomy, entertainment, technology, and spaces for families, couples, and groups.

The gastronomic offer turns each meal into a different experience, with 12 restaurants, 4 snack options, and 11 bars. The fun is also great: 9 outdoor pools, 5 swim-up bars, a water park with a lazy river, a wave pool, water slides, and the triple FlowRider®. In addition, the resort has The Playroom children's club, the Wired Lounge, a bowling alley, the sports bar, a theater with capacity for more than 1,000 guests, a beach club, night shows, and the Unique Night Club.

For those looking to slow down, O Spa offers 64 cabins, a hydro thermal circuit with a steam room, sauna, an ice room, and a sensory pool. The resort also has a fitness center, a beauty salon, lobby-to-lobby transportation, personalized wedding services, a business center, and transportation to the Moon Palace Golf Club Cancún.

From its location, the resort offers easy access to: Cancún International Airport (CUN), which is 13 kilometers (8 mi) away, downtown Cancún, which is 24 kilometers (14.9 mi) from the property, access to the Moon Palace Golf Club Cancún with transportation from the resort, and access to Lobby Nizuc, Lobby Sunrise, and golf villas: with lobby-to-lobby transportation.

***The local government has a mandatory tax of $79.62 MXN or $4.10 USD per room, per night, payable directly to the hotel.

***The holder of the reservation must show an official photo ID.

***The penalty for early departure is for the entire stay (100% penalty), meaning no refund applies if the guest decides to leave the hotel early.

***Before your trip, please check with the national government the entry and stay requirements of the country you are visiting. Keep in mind that it is the traveler's responsibility to meet the rules and regulations established by the destination country.

Services

Main Amenities

  • ATM
  • Currency exchange
  • Elevator
  • Parking lot
  • Connected rooms
  • Smoke -free rooms
  • Wireless Internet
  • Wheel chair ramps
  • Medical services
  • Taxi stand

Pool & Wellness

  • Steam bath (Extra cost)
  • Lounge Chairs
  • Children's pool
  • Jacuzzi
  • Pool
  • Sauna (Extra cost)
  • Sun terrace
  • Spa (Extra cost)

Activities

  • Bicycles
  • Billiards
  • Jack
  • Multipurpose court
  • Chapel (Extra cost)
  • Beach club
  • Motorized water sports (Extra cost)
  • Non-motorized water sports
  • Soccer
  • Gym
  • Golf (Extra cost)
  • Mini golf
  • Tour desk (Extra cost)
  • Water park
  • Pilates
  • Table tennis
  • Beach
  • Daily Activity Program
  • Car rental (Extra cost)
  • Video Games
  • Surf simulator
  • Spinning
  • Theater
  • Tennis
  • Volleyball
  • Yoga

Business Facilities

  • Business center (Extra cost)

Cleaning Services

  • Laundry services (Extra cost)

Communal Areas

  • Event rooms (Extra cost)

Family-Friendly Entertainment & Services

  • Children's area
  • Youth Club (12-14 years)
  • Children's Club
  • Honeymoon special (Extra cost)
  • Night shows
  • Babysitter (Extra cost)

Reception Services

  • Concierge
  • Room service 24 hours
  • Keys

Shops

  • Jewelry store (Extra cost)
  • Gift shop (Extra cost)

Transportation

  • Transportation within the resort
  • Transfers to the airport (Extra cost)

Miscellaneous

  • Wedding (Extra cost)
  • Free calls to the US, Canada and Europe
  • Beauty salon (Extra cost)

Restaurants & Bars

It has 27 Restaurants/Bars

To consider

  1. Airport shuttle fee: USD 26 per person (roundtrip)
  2. Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

All-inclusive hotel plan

  • Accommodations

    Includes your choice of accommodations.

  • Taxes & gratuities

    Includes all taxes and gratuities.

  • Food and beverages

    Includes all meals and beverages. Includes buffet breakfast and lunch plus buffet or a la carte dinner. Includes 24-hour room service, in-room snacks that include cookies and potato chips; a liquor dispenser, and daily restocking of the minibar with soft drinks, water, juices, and domestic and imported beer.

  • Children's club

    Includes an activities program for children between the ages of 4 and 17, supervised by adults. Includes several playgrounds distributed in Sunrise section, open daily from 08:00 to 22:00 hrs; Nizuc section, open daily from 10:00 to 22:00 hrs; and the water park. The Wired Lounge in the lobby is available for all ages.

  • Land sports

    Land sports include biking, miniature golf, soccer, beach volleyball, yoga, Pilates, ping-pong, and tennis.

  • Entertainment

    Includes nightly spectacular shows. Program varies daily.

  • Activities

    Daily activities program hosted by recreation staff. Program varies daily.

  • Others

    Includes access to all facilities at the Moon Palace Cancún, wireless internet access, two meditation gardens, free local calls and calls to the United States and Canada.

  • Non-motorized water sports

    Non-motorized water activities, the surf simulator, and access to the water park are included.

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