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Holiday Inn Tulum By IHG

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About hotel

Property LocationWhen you stay at Holiday Inn Tulum By IHG, you'll be in a great area of Tulum (Tulum City Center), within a 5-minute drive of Tulum National Park and Gran Cenote. In addition, this hotel is 3.4 km from Tulum Mayan Ruins and 5.3 km from Tulum Beach. RoomsEnjoy a pleasant stay in one of 108 guestrooms featuring flat-screen televisions. The beds are equipped with Select Comfort mattresses and high-quality bedding for a peaceful rest. The free Wi-Fi connection will keep you in touch with your loved ones. In addition, you can enjoy cable channels. The bathroom is equipped with a shower and toothbrushes and toothpaste. Business and other servicesYou will have a 24-hour front desk, luggage storage and a safe at the front desk at your disposal. Free self parking is available. The minimum age to check in is 18 years

***At the request of the local municipality, the hotel will charge a mandatory tax of $57.00 MXN per room, per night, to be paid directly at the property.

Services

  • Business services (Extra cost)
  • Computers with internet access (Extra cost)
  • Housekeeping
  • Internet (Extra cost)
  • Laundry services (Extra cost)
  • Luggage storage
  • Newspapers in the lobby
  • Safe deposit box
  • Tour assistance
  • Transportation (Extra cost)

Policies

Need-to-know information for guests at this property

  • Fee for cooked-to-order breakfast: approximately MXN 250 to 600 for adults, and MXN 250 to 600 for children
  • Pet deposit: MXN 3630 per stay
  • Pet fee: MXN 600 per pet (varies based on length of stay) plus MXN 500 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in instructions

  1. Extra-person charges may apply and vary depending on property policy
  2. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  3. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  4. This property accepts credit cards, debit cards, and cash
  5. Noise-free guestrooms cannot be guaranteed
  6. Safety features at this property include a fire extinguisher
  7. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. Minimum check-in age: 18

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