About hotel

Family Selection at Grand Palladium Kantenah Resort & Spa is a 5-star hotel in the heart of Riviera Maya, just 30 minutes' drive from Playa del Carmen and Tulum.

The ideal option for families, friends and couples looking for an unforgettable vacation in one of the most complete all-inclusive hotels in the Mexican Caribbean.

Located near the beach and the main pools, the water park and the activity center.

***Each reservation of more than 4 rooms under the same name will be considered a duplicate and will not be confirmed by the hotel, this may incur a penalty.

***For small groups only, you can book up to 4 rooms with the same name. Before customizing rooms and changing names, you need written permission from our Customer Service team.

Services

Included services

24-hour room service
Accessible rooms
Archery
ATM
Babies’ club (1-3 years)
Basketball
Beach
Bellboy
Billiards
Board games
Butler service
Catamaran
Chapel
Children's activities
Children's area
Children's club (4-12 years)
Concierge
Crafts workshop
Credit cards accepted
Cribs
Currency exchange
Elevator
Express check-in
Fitness center
Game room
Jacuzzi
Kayaking
Live entertainment
Miniature golf
Multipurpose court
Newspapers in the lobby
Night shows
Outdoor pool
Parking
Ping-pong
Shuffleboard
Smoke-free hotel
Snorkeling
Soccer
Sun loungers
Teens’ club (13-18 years)
Tennis
Transportation within the resort
TV room
Volleyball
Water aerobics
Water polo
Wheelchair accessible
Windsurf
Wireless internet
Yoga

Services with extra charge

Airport transfers (Extra cost)
Babysitter (Extra cost)
Balinese beds (Extra cost)
Beauty salon (Extra cost)
Car rental (Extra cost)
Conference facilities (Extra cost)
Diving (Extra cost)
Early check-in (Extra cost)
Fishing (Extra cost)
Gift shop (Extra cost)
Jewelry store (Extra cost)
Late check-out (Extra cost)
Laundry services (Extra cost)
Medical services (Extra cost)
Sauna (Extra cost)
Spa (Extra cost)
Steam room (Extra cost)
Tour desk (Extra cost)
Valet parking (Extra cost)

Hotel all-inclusive meal plan

Accommodations
Includes your choice of accommodations.
Food & beverages
Includes all meals and premium beverages, including buffet breakfast and lunch plus choice of buffet or a la carte dinner. Restaurant exclusive for breakfast and dinner. Daily premium minibar.
Activities
Daily activities program hosted by recreation staff. Program varies daily.
Entertainment
Includes nightly spectacular shows. Program varies daily.
Children's club
Includes a supervised children's activities program for children between the ages of 4 and 12. There is also a babies’ club for the ages between 1 and 3 years and a teens’ club for the ages between 13 and 18 years.
Land sports
Land sports include Zumba, yoga, paddle tennis, basketball, soccer, beach volleyball, shuffleboard, tennis, miniature golf, and petanque. It is also available the use of the multipurpose courts, the archery and rifle field, darts, and aerobics.
Non-motorized water sports
Includes non-motorized water sports such as kayaking, water volleyball, snorkeling equipment, windsurfing, water polo, and water aerobics.
Other
Access to restaurants and facilities at the Colonial and White Sand sections. Waiter serfice in the pool and the beach.
Restrictions
Chic Cabaret & Restaurant generates and extra charge and is available only for adults.

The Nest

Specialty / Type of cuisine Internacional

Es Niu Pool Bar

Specialty / Type of cuisine Bebidas y botanas

Sand Castle Beach Bar

Specialty / Type of cuisine Bebidas nacionales

CHIC Cabaret & Restaurant ($-solo adultos)

Specialty / Type of cuisine Bebidas nacionales

Hotel rules

Key points you should know before booking

Need-to-know information for guests at this property

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Sanitation services: MXN 34 per night

We have included all charges provided to us by the property.

Check-in instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Minimum check-in age: 18

Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive

Relevant aspects

Search