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Dreams Jade Resort & Spa – All Inclusive

Relevant aspects

  • 3 heated pools
  • 9 dining options and 7 bars
  • Ideal for family and couple trips
  • Spacious suites with jacuzzi and ocean view
  • Unlimited-Luxury®

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About hotel

Hotel Brand/Chain Dreams Resorts & Spa

Located in Puerto Morelos, a 9-minute walk from Punta Brava Beach, Dreams Jade Resort & Spa - All Inclusive offers accommodation with free bikes, free private parking, an outdoor swimming pool and a fitness centre. This property has a restaurant, a children's club, a shared lounge and free WiFi throughout the property. In addition, it has a jacuzzi, a nightclub and room service.

At the resort, the rooms come with air conditioning, a seating area, a flat-screen TV with cable channels, a safe and a private bathroom with a bidet, free toiletries and a hairdryer. Dreams Jade Resort & Spa - All Inclusive offers some rooms with sea views, and all have a terrace. The units include a desk.

Breakfast is available and offers buffet, continental or American-style alternatives.

The property has a play area for children. At this 5-star resort, guests can enjoy billiards, table tennis and darts, as well as being a good place for cycling.

The reception uses English and Spanish, and the staff is ready to provide assistance at all times.

The ADO international bus station is 38 kilometers from the hotel, while the Playa del Carmen maritime terminal is 39 kilometers away. The airport (Cancun International Airport) is 28 kilometers away.

***The holder of the reservation must present an official photo ID.

***At the request of the local municipality, the hotel will charge a mandatory tax of $26.06 MXN or $1.40 USD per room, per night, to be paid directly at the property.

***Before your trip, we recommend that you check the entry and stay requirements of the country you are visiting directly with the appropriate national authorities. We remind you that it is the traveler's responsibility to comply with the rules and regulations established in the destination country.

Services

Pool & Wellness

  • Hydromassage bathtub
  • Children's pool
  • Pool
  • Sauna (Extra cost)
  • Spa (Extra cost)
  • Lounge Chairs

Accessibility

  • Adapted for people with reduced mobility

Activities

  • Bicycles
  • Billiards
  • Golf (Extra cost)
  • Board games
  • Fishing (Extra cost) outside_service
  • Table tennis
  • Beach
  • TV room
  • Archery
  • Windsurf (Extra cost) outside_service
  • Yoga
  • Aerobics
  • Cycling
  • Darts
  • Tennis equipment
  • Game room
  • Snorkel (Extra cost) outside_service
  • Bike tours

Main Amenities

  • ATM
  • Currency exchange
  • Elevator
  • Parking lot
  • Wireless Internet
  • Terrace

Business Facilities

  • Meeting room (Extra cost)

Cleaning Services

  • Laundry services (Extra cost)

Communal Areas

  • Smoking area
  • Event rooms (Extra cost)

Family-Friendly Entertainment & Services

  • Children's Club
  • Babysitter (Extra cost)
  • Indoor play area

Security

  • Security

Reception Services

  • 24 -hour reception
  • Room service (Extra cost)
  • Wake-up service
  • Luggage storage
  • Keys

Transportation

  • Transportation (Extra cost)

Miscellaneous

  • Pets (Extra cost)
  • Beauty salon (Extra cost)

Hotel all-inclusive meal plan

  • Accommodations

    Includes your choice of accommodations.

  • Entertainment

    Includes nightly spectacular shows. Program varies daily.

  • Food & beverage

    It includes all food and drinks. It includes buffet breakfast and lunch and dinner to choose from a buffet or à la carte.

  • Taxes & gratuities

    Includes all taxes and gratuities.

  • Activities

    Daily activities program hosted by recreation staff. Nightly movies on the beach and theme nights. Program varies daily.

  • Children's club

    Includes a supervised children's activities program for children between the ages of 3 and 12. Open daily from 9:00 to 22:00 hours.

  • Water sports

    Includes kayaking, sailing, hobie cats and windsurfing.

  • Land Sports

    Land sports include tennis, bicycle tour, euro-bungee, six game courts.

  • Restrictions

    Services and facilities are subject to availability and operational times.

Restaurants & Bars

It has 9 Restaurants.

Hotel rules

Key points you should know before booking

  • Departure until 12:00 hrs

  • Mascotas

    • They are allowed on request. Supplements may apply.
    • Pet fee: USD 65 per pet, per night

  • Children's beds

    • There are no cribs or extra beds in this accommodation.
    • Children of any age can be accommodated.
    • To see the correct information about prices and occupancy, add the number of children you're traveling with and their ages to the search.

  • Entrance

    • From 15:00

  • Cancellation/prepayment

    • Cancellation and prepayment conditions may vary depending on the type of accommodation. Check out the conditions that each option may have when you choose it.

  • There is no age restriction

    • There is no minimum age for check-in

  • Groups

    • When booking more than 3 rooms, special conditions and supplements may apply.

Need-to-know information for guests at this property

  • Pet fee: USD 65 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in instructions

  1. Extra-person charges may apply and vary depending on property policy
  2. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  3. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  4. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  5. This property accepts credit cards and debit cards; cash is not accepted
  6. Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  7. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  8. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  9. The Kids Club, included in the room rate, is available from 9 AM to 10 PM. Parents may not leave the hotel premises while their children are in the Kids Club. In-room babysitters are available if guests intend to leave the premises (surcharge applies; must be requested in advance).

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests traveling with a pet must present their pet's current vaccination record at check-in. Guests traveling with a service animal must contact the property prior to arrival. Minimum check-in age: 18

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