Cozumel Palace

Relevant aspects

  • 24-hour room service, minibar, and WiFi
  • Book 4 nights and receive up to $250 USD in Resort Credits
  • Children and teenagers stay for free (restrictions apply)
  • Whirlpool double

Search

About hotel

Cozumel Palace is located on the island of Cozumel, in the Mexican state of Quintana Roo, is an all-inclusive resort ideal for families, couples, and travelers looking for rest, gastronomy, and water activities in a top destination on the Mexican Caribbean.

The 166 guest rooms and suites at the property offer ocean view and a double whirlpool tub. In-room amenities include minibar, liquor dispenser, a welcome bottle of wine, CHI® bath amenities, and Natura Bissé soap, among others. Most accommodations are fitted with balcony and a hammock.

International flavors, Italian cuisine, Mexican specialties, Asian choices, and an oceanfront grill are part of the dining offer at the resort, which consists of four restaurants, two bars, and one coffee shop. Within the hotel, you can practice sports such as snorkeling, paddle boarding, kayaking, and even experience a diving demonstration, as well as a plunge pool, a fitness center, and a world-class Spa. The hotel is 4 kilometers (2.5 mi) from Cozumel International Airport (CZM) 2 kilometers (1.2 mi) from downtown San Miguel, and 1 kilometer (0.6 mi) from the ferry pier.

***The local government has a mandatory tax of $26.06 MXN or $1.40 USD per room, per night, payable directly to the hotel.

***The penalty for early departure is for the entire stay (100% penalty), meaning no refund applies if the guest decides to leave the hotel early.

***Before your trip, please check with the national government the entry and stay requirements of the country you are visiting. Keep in mind that it is the traveler's responsibility to meet the rules and regulations established by the destination country.

Services

Included services

  • Accessible rooms
  • ATM
  • Children for free (restrictions apply)
  • Children's area
  • Children's club
  • Children's pool
  • Concierge
  • Courtesy room
  • Credit cards accepted
  • Cribs
  • Currency exchange
  • Elevator
  • Fitness center
  • High Standards of Cleanliness
  • Honeymoon special
  • Housekeeping
  • Luggage storage
  • Non-motorized water sports
  • Pool
  • Rollaway beds
  • Room service
  • Safe deposit box
  • Smoke-free rooms
  • Wheelchairs
  • Wireless internet

Services with extra charge

  • Babysitter (Extra cost)
  • Beauty salon (Extra cost)
  • Car rental (Extra cost)
  • Dive center (Extra cost)
  • Gift shop (Extra cost)
  • Laundry services (Extra cost)
  • Medical services (Extra cost)
  • Spa (Extra cost)
  • Taxi stand (Extra cost)
  • Weddings (Extra cost)

Hotel all-inclusive meal plan

  • Accommodations

    Includes your choice of accommodations.

  • Activities

    Daily activities program hosted by recreation staff. Program varies daily.

  • Taxes & gratuities

    Includes all taxes and gratuities.

  • Children's club

    Supervised children's activities program.

  • Food & Beverage

    All meals (buffet or a la carte) in all of the restaurants, including access to restaurants in other Palace Resorts properties (no reservation required). Unlimited wine by the bottle, top shelf drinks (domestic and imported).

  • Water sports

    Non-motorized water sports.

Restaurants & Bars

It has 6 Restaurants.

Nearby places

  • Aeropuerto Internacional de Cozumel (CZM) 4 km

Hotel rules

Key points you should know before booking

Need-to-know information for guests at this property

  • Airport shuttle fee: USD 61 per person (roundtrip)
  • Airport shuttle fee per child: USD 61 (roundtrip), (up to 17 years old)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate. Minimum check-in age: 18

Didn't find the right hotel?

Try looking for more hotel options in Cozumel, Quintana Roo, Mexico

See more hotel options
Footer line