Sun Palace

Relevant aspects

  • Adult-only hotel
  • Book 4 nights and receive up to $250 USD in Resort Credits
  • Seafront views

Search

About hotel

Sun Palace is an adult-only oceanfront all-inclusive resort located in Cancún, and is focused on couples who want a romantic getaway in the Mexican Caribbean.

The property has 245 guest rooms and suites, most of which offer ocean view. All accommodations are fitted with balcony and double whirlpool, plus amenities such as minibar, liquor dispenser, welcome bottle of wine, and CHI® bathroom amenities. The gastronomic offer at the hotel includes four restaurants, four bars, and a coffee shop. Regostered guests can enjoy Mexican cuisine, Italian specialties, Pan-Asian flavors, and grilled cuisine.

For relaxing and reconnecting as a couple, the property has three oceanfront infinity pools, O Spa with treatment cabins, a finess center, daily activities, and evening entertainment. The hotel also offers 24-hour room service, concierge assistance, parking, and wedding planning service.

Located within the hotel zone, the hotel has easy access to Cancún International Airport (CUN) which is 14 kilometers (8.7 mi( away. Downtown Cancún is 26 kilometers (16.2 mi) from the hotel, and there you will find attractions, restaurants, shopping centers, and nightlife.

***The local government has a mandatory tax of $79.62 MXN or $4.10 USD per room, per night, payable directly to the hotel.

***The reservation holder must show an official photo ID.

***The early departure penalty is the cost of the entire stay (100% penalty); there are no refunds if the guest decides to leave the hotel early.

***Before your trip, please check with the national government the entry and stay requirements of the country you are visiting. Keep in mind that it is the traveler's responsibility to meet the rules and regulations established by the destination country.

Services

Pool & Wellness

  • Jacuzzi
  • Pool
  • Spa (Extra cost)
  • Lounge Chairs

Activities

  • Land sports
  • Gym
  • Tour desk (Extra cost)
  • Beach
  • Car rental (Extra cost)

Main Amenities

  • ATM
  • Currency exchange
  • Parking lot
  • Connected rooms
  • Rooms for people with disabilities
  • Wireless Internet
  • Medical services (Extra cost)
  • Wheelchairs
  • Only adults
  • Terrace

Business Facilities

  • Business center (Extra cost)

Cleaning Services

  • Laundry services (Extra cost)

Communal Areas

  • Event rooms (Extra cost)

Family-Friendly Entertainment & Services

  • Honeymoon special (Extra cost)

Reception Services

  • Concierge
  • Room service 24 hours (Extra cost)
  • Keys

Miscellaneous

  • Wedding (Extra cost)
  • Beauty salon (Extra cost)

Hotel all-inclusive meal plan

  • Accommodations

    Includes your choice of accommodations.

  • Activities

    Daily activities program hosted by recreation staff. Program varies daily.

  • Entertainment

    Includes nightly spectacular shows. Program varies daily.

  • Taxes & gratuities

    Includes all taxes and gratuities.

  • Food & Beverage

    Includes all meals, drinks and snacks, as well as 24-hour room service and minibar.

  • Other

    Stay at one and enjoy the other Palace Resorts' facilities.

  • Water sports

    Includes a variety of non-motorized water sports.

Restaurants & Bars

It has 8 Restaurants.

Policies

Need-to-know information for guests at this property

  • Airport shuttle fee: USD 26 per person (roundtrip)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Minimum check-in age: 18

Didn't find the right hotel?

Try looking for more hotel options in Cancún, Quintana Roo, Mexico

See more hotel options