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Sandos Caracol Nature Resort & Water Park All Inclusive

Relevant aspects

About the All-Inclusive experience

At Sandos hotels, the all-inclusive experience includes comfortable rooms, continuous entertainment, and a wide range of activities for all ages. Restaurant, bar, kids' club, and general activity hours are subject to change without notice. As added values, at Sandos Caracol, guests can enjoy special experiences such as cenotes, eco-activities, and a water park with 29 slides for children and adults, designed to personalize each day of their stay and make it even more memorable. These experiences may vary in schedule and availability due to maintenance or other circumstances, without affecting the all-inclusive plan. ,

Information about breakfast

Continental, Buffet ,

Free private parking is available at the property. ,

Activities:

Tennis court , Gym , Golf course (within 3 km) ,

Property rules

Restaurant, bar, Kids Club, and general activity hours are subject to change without notice. ,
All Nature Experience program with activities for the whole family
Night shows and Mayan ceremonies
Water park with 29 slides for children and adults

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About hotel

Hotel Brand/Chain Sandos Hotels & Resorts

This all-inclusive resort, Sandos Caracol Nature Resort & Water Park, is located on Playa del Carmen beach, overlooking Cozumel Island. It features a spa, 9 restaurants, 2 outdoor pools and a water park with 29 water slides for all ages.

Sandos Caracol Nature Resort & Water Park All Inclusive is located in a beautiful mangrove forest and offers bright accommodation. All rooms feature flat-screen TV, air conditioning and minibar. Free Wi-Fi is available in all public areas. The resort offers classes in various activities, such as yoga. It also has a water sports centre, night entertainment and activities for children and adolescents. The spa includes sauna, jacuzzi and gym.

There are 3 buffets offering a variety of international and Italian dishes, as well as 4 à la carte restaurants serving oriental, Mexican-Brazilian, Italian, Mediterranean and steak food.

Options for environmentally friendly activities are provided to enable the entire family to participate.

Sandos Caracol Nature Resort & Water Park All Inclusive is located 3.2 km from Guadalupe Church and 45 minutes by car from Cancun Airport. The Gran Coral Golf Riviera Maya is located on the same property as Sandos.

Services

Pool & Wellness

  • Hydromassage bathtub (Extra cost)
  • Outdoor pool
  • Sauna (Extra cost)
  • Massage service (Extra cost)
  • Spa services (Extra cost)
  • Sun terrace
  • Spa (Extra cost)
  • Open all year round
  • Beach chairs/loungers
  • Hammam (Extra cost)
  • Spa facilities (Extra cost)
  • Pool with views
  • Parasols
  • Towels
  • Water slide

Accessibility

  • Adapted for people with reduced mobility

Activities

  • Tourist assistance
  • Billiards
  • Ski
  • Board games
  • Water park
  • Table tennis
  • Beach
  • Yoga
  • Evening entertainment
  • Outdoor gaming equipment
  • Game room
  • Hiking
  • Snorkel

Room

  • Socket near the bed
  • Minibar

Main Amenities

  • ATM (Extra cost)
  • Currency exchange (Extra cost)
  • Parking lot
  • Wireless Internet
  • Terrace
  • Car rental (Extra cost)

Business Facilities

  • Meeting room

Cleaning Services

  • Laundry services (Extra cost)
  • Dry cleaning service (Extra cost)

Food & Drink

  • Pool bar
  • Restaurant
  • Snack Bar
  • Buffet for children
  • Themed dinners
  • Children's menu

Communal Areas

  • Smoking area

Family-Friendly Entertainment & Services

  • Children's Club
  • Babysitter (Extra cost)
  • Indoor play area
  • Children's play area

Languages ​​Spoken

  • English

Facilities & Services

  • Animation staff
  • Lockers at the gym/spa
  • Medical service (Extra cost)

Security

  • Security
  • Fire extinguishers

Reception Services

  • 24 -hour reception
  • Luggage storage

Transportation

  • Transportation (Extra cost)
  • Transfers to the airport (Extra cost)

Miscellaneous

  • Beauty salon (Extra cost)

Views & Outdoors

  • View

Hotel all-inclusive meal plan

  • Accommodations

    Includes your choice of accommodations. When booking more than 4 rooms, special conditions and supplements may apply.

  • Activities

    Daily activities program organized by the recreation staff. The program varies daily. The water park is open for children from 9:00 a.m. to 6:00 p.m. and for adults from 10:00 a.m. to 5:00 p.m. The water park will close one day a week for preventive maintenance.

  • Entertainment

    Includes nightly spectacular shows. Program varies daily.

  • Taxes & gratuities

    Includes all taxes and gratuities.

  • Children's club

    Includes an activities program for children between 4 and 12 years of age, supervised by adults.

  • Food and beverages

    Includes buffet breakfast and lunch plus buffet or a la carte dinner, snacks, and domestic beverages.

  • Land sports

    Land sport include a tennis court and beach volleyball.

  • Non-motorized water sports

    Includes snorkeling equipment, kayaks, boogie boards, and sailing. It also includes an introductory diving lesson in the pool.

Restaurants & Bars

It has 8 Restaurants.

Nearby places

  • Parque El Peten 4,3 km
  • Xcaret Park 17 km

Policies

Need-to-know information for guests at this property

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  1. Sanitation services: MXN 85 per night
  2. A damage deposit of MXN 5000 will be collected before check-in.

We have included all charges provided to us by the property.

  1. Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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