Riu Palace Mexico - Adults Only - All Inclusive

Relevant aspects

  • Ideal for 3-night stays! The best location. Recent travelers give it a high rating (9.1)
  • Information about breakfast American, Buffet
  • Free private parking is available at the hotel
  • Access to the nightclub at the Riu Tequila
  • Free access to other Riu hotels in the destination (restrictions apply, the information will be provided upon check-in)

Search

About hotel

Hotel Brand/Chain RIU Hotels & Resorts

Located in Playa del Carmen, 1.7 km from Playacar Beach, Riu Palace Mexico - Adults Only - All Inclusive provides accommodation with free private parking, an outdoor swimming pool and a fitness centre. This property offers a restaurant, room service and free WiFi throughout the property. It also has entertainment staff and a 24-hour reception.

Buffet or American-style breakfast options are available at the resort.

At Riu Palace Mexico - Adults Only - All Inclusive. Guests can enjoy tennis games at this 5-star resort, pickleball court and also have the option of renting vehicles.

The Playa del Carmen Maritime Terminal is 3.1 km from the hotel, while the ADO International Bus Station is 4.3 km away. The airport (Cozumel International Airport) is 33 km away.

***The reservation holder must present official photo identification.

***Any reservation of 10 or more rooms is considered a group reservation and has special conditions. Please contact Customer Service for more information. Contact information is provided in your itinerary, once the reservation is confirmed.

***Only up to 3 rooms with the same name are allowed in the reservation. From 4 rooms onwards it is necessary to customize them.

***This hotel does not offer currency exchange or accept payments in U.S. dollars for stays.

***The local government has a mandatory tax of $29.32 MXN per guest, per night, payable directly to the hotel.

***Before your trip, check with the national government for the entry and stay requirements of the country you are visiting. Please note that it is the traveler's responsibility to comply with the rules and regulations established by the destination country.

Services

Pool & Wellness

  • Steam bath
  • Massage service (Extra cost)
  • Health and beauty services
  • Spa services
  • Spa
  • Beach chairs/loungers
  • Spa facilities
  • Parasols
  • Shallow area

Activities

  • Tourist assistance
  • Bicycles (Extra cost)
  • Nightclub
  • Ski
  • Beach
  • Windsurf (Extra cost)
  • Evening entertainment
  • Badminton equipment
  • Live sports events (broadcast)
  • Live music/shows
  • Snorkel

Room

  • Socket near the bed
  • Fan
  • Outdoor furniture
  • Toilet paper
  • Bedding
  • Toilet
  • Minibar

Main Amenities

  • ATM
  • Currency exchange
  • Elevator
  • Parking lot
  • Wireless Internet
  • Only adults
  • All inclusive
  • Car rental

Building Features

  • Located in front of the beach

Cleaning Services

  • Laundry services (Extra cost)
  • Cleaning products

Food & Drink

  • Pool bar
  • Restaurant
  • Themed dinners

Family-Friendly Entertainment & Services

  • Live entertainment

Languages ​​Spoken

  • Spanish
  • English

Facilities & Services

  • Animation staff
  • Adults Only

Security

  • Security
  • Security alarm
  • Fire extinguishers

Reception Services

  • 24 -hour reception
  • Room service
  • Luggage storage

Transportation

  • Transfers to the cruise port

Miscellaneous

  • Beauty salon

Hotel all-inclusive meal plan

  • Accommodations

    Includes your choice of accommodations.

  • Taxes & gratuities

    Includes all taxes and gratuities.

  • Activities

    Daily activities program hosted by recreation staff. Program varies daily.

  • Entertainment

    Includes night shows, live music, RIU themed shows, and admission and drinks at La Pinata nightclub, located at the Riu Tequila hotel.

  • Food & beverage

    Includes all meals and beverages. Includes buffet breakfast plus buffet or a la carte lunch and dinner and 24-hour snacks. For lunch and snacks, you can choose from the restaurants at any of the Riu hotels in Playacar. Includes 24-hour domestic and imported drinks, beverages at all of the hotels of the resort and the Riu Tequila nightclub, and restocking of the minibar and the liquor dispenser.

  • Land sports

    Land sports include tennis, aerobics, volleyball, ping-pong, and access to the fitness center.

  • Non-motorized water sports

    Includes non-motorized water sports such as windsurfing, snorkeling equipment, kayaking, catamaran, boogie boards, plus one scuba diving lesson in the pool.

  • Other

    Wireless internet access in the lobby and the rooms.

Restaurants & Bars

It has 8 Restaurants.

Nearby places

  • Playacar Beach 1,2 km
  • Playa del Carmen Beach 3,2 km

Hotel rules

Key points you should know before booking

  • Departure until 11:00 hrs

  • Mascotas

    • They are not allowed.
  • Children's beds

    • Children of any age can be accommodated.
    • To see the correct information about prices and occupancy, add the number of children you're traveling with and their ages to the search.
    • There are no cribs or extra beds in this accommodation.
  • Entrance

    • From 15:00 to 00:00
    • Customers must show a photo ID and a credit card at the time of check-in
  • Cancellation/prepayment

    • Cancellation and prepayment conditions may vary depending on the type of accommodation. Check out the conditions that each option may have when you choose it.
  • There is no age restriction

    • There is no minimum age for check-in

Need-to-know information for guests at this property

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We have included all charges provided to us by the property.

Check-in instructions

  1. Extra-person charges may apply and vary depending on property policy
  2. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  3. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  4. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  5. This property accepts credit cards; cash is not accepted
  6. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  7. Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  8. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  9. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
  10. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  11. Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required. Minimum check-in age: 18

Didn't find the right hotel?

Try looking for more hotel options in Playa del Carmen - Riviera Maya, Quintana Roo, Mexico

See more hotel options
Footer line