Riu Palace Kukulkan - Adults Only - All Inclusive

Relevant aspects

  • Access to facilities at RIU hotels in Cancún (transfer not included)
  • Additional benefits for Elite Club categories
  • Adult-only hotel

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About hotel

Riu Palace Kukulkán is an all-inclusive adult-only hotel on the beach in Cancun, in front of the Plaza La Isla shopping center. Its all-inclusive plan allows you to sample food and drinks 24 hours a day, including themed buffets with show cooking, restaurants serving Mexican, Japanese and Italian specialties, coffee, desserts and premium drinks. It also offers the opportunity to enjoy the water facilities and activities at sister hotels in the Cancun area, and the Riu Pool Party, an exclusive pool party for adults (Monday, Friday, Wednesday and Saturday) that takes place at the Riu Caribe.

This hotel has four outdoor pools, a program of activities during the day, evening shows and a spa with beauty salon, gym and wet areas. In addition, it includes 428 junior suites and suites, many of them with ocean views. All rooms have a coffee maker, minibar, liquor dispenser, bathtub, double sink and robes. In addition, Elite Club categories have a distinctive bracelet, priority access, premium location, welcome gift, aromatherapy, premium liquor dispenser, improved room service, premium drinks at selected hotel bars, and other benefits.

***Only up to 3 rooms under the same name are allowed in the reservation. Starting from 4 rooms, each reservation must be personalized.

***The local government has a mandatory tax of $82.11 MXN per room, per night, payable directly at the property.

***Before your trip, check with the national government for the entry and stay requirements of the country you are visiting. Please note that it is the traveler's responsibility to comply with the rules and regulations established by the destination country.

Services

Included services

  • 24-hour room service
  • Accessible rooms
  • Adults only
  • ATM
  • Beach
  • Concierge
  • Credit cards accepted
  • Daily activities
  • Fitness center
  • Housekeeping
  • Live entertainment
  • Night shows
  • Non-motorized water sports
  • Parking
  • Pool
  • Smoke-free hotel
  • Smoking area
  • Steam room
  • Sun loungers
  • Sun terrace
  • Wireless internet

Services with extra charge

  • Beauty salon (Extra cost)
  • Shops (Extra cost)
  • Spa (Extra cost)

Hotel all-inclusive meal plan

  • Food & beverage

    Includes all meals and beverages, including buffet breakfast plus choice of buffet or a la carte lunch and dinner.

  • Entertainment

    Includes nightly spectacular shows. Program varies daily.

  • Accommodations

    Includes your choice of accommodations.

  • Taxes & gratuities

    Includes all taxes and gratuities.

  • Other

  • Restrictions

    x

  • Non-motorized water sports

    Includes non-motorized water sports such as ...

  • Activities

    Daily activities program hosted by recreation staff. Program varies daily.

Restaurants & Bars

It has 11 Restaurants.

Hotel rules

Key points you should know before booking

Need-to-know information for guests at this property

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

Check-in instructions

  1. Extra-person charges may apply and vary depending on property policy
  2. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  3. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  4. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  5. This property accepts credit cards; cash is not accepted
  6. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  7. Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  8. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  9. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required. When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service. Minimum check-in age: 18

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