Bamboo
Specialty / Type of cuisine Asiática
Riu Emerald Bay - All Inclusive
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About hotel
Riu Emerald Bay - All Inclusive is an all-inclusive hotel located on Bruges Beach in Mazatlán. This family-friendly hotel is located 15 kilometers from the city center, where you will find shops, bars and restaurants, while the Mazatlan Country Club is 20 kilometers away. General Rafael Buelna International Airport (MZT) is located 38 kilometers from the hotel.
The hotel offers 1028 rooms distributed over a 20-story building. Each room is equipped with a balcony, air conditioning, laptop safe, flat screen TV with cable channels, minibar, telephone, iron and ironing board, hair dryer and private bathroom. In addition, this hotel has connecting rooms, rooms for people with disabilities and suites with balconies and hot tubs.
Its facilities include a gym, sauna, 5 swimming pools, children's club, spa and nightclub. This all-inclusive hotel in Mazatlán also offers a buffet restaurant with terrace, an Asian restaurant, a Mexican restaurant, a fine-cut restaurant and 7 bars. It also has computers with internet in the lobby and wireless internet. This hotel also has seven bars and food and beverage service is available 24 hours a day. For your enjoyment, this hotel in Mazatlán offers daytime activities, evening entertainment and a variety of sports, including table tennis and volleyball.
***Only up to 3 rooms with the same name are allowed in the reservation. From 4 rooms onwards it is necessary to customize them.
Services
Included services
- 5 pools
- Accessible rooms
- ATM
- Beach
- Children's area
- Children's club
- Children's pool
- Concierge
- Connecting rooms
- Credit cards accepted
- Cribs
- Daily activities
- Elevator
- Fitness center
- High Standards of Cleanliness
- Housekeeping
- Jacuzzi
- Luggage storage
- Night shows
- Parking
- Ping-pong
- Rollaway beds
- Sauna
- Smoke-free rooms
- Sun loungers
- Sun terrace
- Tour assistance
- Volleyball
- Wheelchair accessible
- Wireless internet
Services with extra charge
- Babysitter (Extra cost)
- Beauty salon (Extra cost)
- Billiards (Extra cost)
- Business center (Extra cost)
- Car rental (Extra cost)
- Computers with internet access (Extra cost)
- Conference Facilities (Extra cost)
- Gift shop (Extra cost)
- Laundry services (Extra cost)
- Medical services (Extra cost)
- Spa (Extra cost)
Hotel all-inclusive meal plan
Accommodations
Includes your choice of accommodations.
Activities
Daily activities program hosted by recreation staff. Program varies daily.
Taxes & gratuities
Includes all taxes and gratuities.
Children's club
Includes a supervised children's activities program for children between the ages of 4 and 12.
Entertainment
Includes themed shows and access to the hotel's nightclub.
Food & Beverage
Includes breakfast, lunch, and dinner, and 24 hours of domestic and selected international alcoholic drinks. In-room minibar and liquor dispenser are also included.
Land Sports
Land sports include beach ping-pong, volleyball, gymnastics and exercise at the fitness center.
Water sports
Includes sailing, snorkeling, windsurfing, kayaking and one scuba diving demonstration in the pool.
Other
Includes access to the sauna and the Jacuzzi, and WiFi throughout the hotel.
Restrictions
Themed restaurants require reservation.
Restaurants & Bars
It has 14 Restaurants.
El Cerro
Specialty / Type of cuisine Bebidas nacionales e importadas
El Estero
Specialty / Type of cuisine Bebidas nacionales e importadas
La Plaza
Specialty / Type of cuisine Bebidas nacionales e importadas
Las 3 Islas
Specialty / Type of cuisine Internacional, Mexicana
Playa Bruja
Specialty / Type of cuisine Bebidas nacionales e importadas
Sports Bar
Specialty / Type of cuisine Bebidas nacionales e importadas
Tabasco
Specialty / Type of cuisine Mexicana
Las Gaviotas
Specialty / Type of cuisine Italiana
Pacha
Specialty / Type of cuisine Bebidas nacionales e importadas
El Malecón
Specialty / Type of cuisine Internacional
La Tambora
Specialty / Type of cuisine Domestic and Imported Drinks
Margarita
Specialty / Type of cuisine Bebidas nacionales e importadas
Pepe's food
Specialty / Type of cuisine Parrilla
Hotel rules
Key points you should know before booking
Need-to-know information for guests at this property
***Only up to 3 rooms with the same name are allowed in the reservation. From 4 rooms onwards it is necessary to customize them.
***Any reservation of 10 or more rooms is considered a group reservation and has special conditions. Please contact Customer Services for more information. Contact details are provided on your itinerary, once your reservation has been confirmed.
***Important: Due to hotel policy, it is not possible to confirm more than two rooms under the same name, as they are considered duplicate bookings. To avoid any issues, we suggest creating one booking per room with the correct guest name.
***Before your trip, please check directly with the national government the entry and stay requirements of the country you are visiting. Keep in mind that it is the responsibility of the traveler to meet the rules and regulations established by the destination country.
Check-in instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Use of the gym, spa tub, and sauna is restricted to guests over 18 years old.
- Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
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