Riu Cancun - Adults Only - All Inclusive

Relevant aspects

  • Adult-only hotel
  • Free daytime access to the facilities at the Riu Caribe sister hotel (transportation not included)
  • High standard of cleanliness
  • Ramps for wheelchair users

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About hotel

Riu Cancun is an adult-only all-inclusive hotel on the beach in front of Plaza Caracol and 500 meters from the Cancun Convention Center and the Forum by the Sea shopping center. The property is located in Cancun, 1 kilometer from the Coral Negro Market, 3 kilometers from Playa Tortugas and 4 kilometers from the La Isla Shopping Village shopping center. Cancun International Airport (CUN) is 24 kilometers away.

The 569 rooms at the Riu Cancún hotel have a minibar and an alcoholic beverage dispenser, a flat-screen TV, a ceiling fan and air conditioning. They also have a safe, direct dial telephone, a balcony or terrace and a private bathroom with a shower. The rooms have wireless internet access and satellite channels. Junior suites include a seating area with a sofa bed. Some rooms may have an ocean view or be adapted for people with disabilities.

Inside the Riu Cancun hotel there are three pools, a jacuzzi, a theater room and a spa complete with a sauna, steam bath, gym and beauty salon. In the hotel's four restaurants you can sample international dishes ranging from steaks and grills to Japanese food, in addition to having five bars distributed around the property and a nightclub open six days a week. It also has parking, computers with internet and two event rooms for 120 people where weddings can be held. Riu Cancun offers an entertainment program, water sports such as catamarans, canoeing and a diving class in the pool. In addition, it provides 90 continuous minutes of internet connection in the lobby, concierge service, especially for newlyweds, room service, laundry services and free access during the day to the facilities of the sister hotel Riu Caribe, where you can also enjoy the Riu Pool Party, a pool party exclusively for adults (Monday, Friday, Wednesday and Saturday).

***Only up to 3 rooms with the same name are allowed in the reservation. From 4 rooms onwards it is necessary to customize them.

Services

Pool & Wellness

  • Steam bath (Extra cost)
  • Lounge Chairs
  • Children's pool
  • Jacuzzi
  • Pool
  • Sauna (Extra cost)
  • Sun terrace
  • Spa (Extra cost)

Activities

  • Bicycles (Extra cost)
  • Boogie Boards
  • Canoe
  • Catamaran
  • Diving center (Extra cost)
  • Snorkel equipment
  • Gym
  • Beach
  • Daily Activity Program
  • Car rental (Extra cost)
  • Theater

Main Amenities

  • ATM
  • Extra beds (Extra cost)
  • Elevator
  • Parking lot
  • Connected rooms
  • Smoke -free rooms
  • Rooms for people with disabilities
  • Wireless Internet (Extra cost)
  • Wheel chair ramps
  • Medical services (Extra cost)
  • Wheelchairs (Extra cost)
  • Only adults

Business Facilities

  • Internet computers (Extra cost)

Cleaning Services

  • High cleaning standard
  • Laundry services (Extra cost)

Communal Areas

  • Smoking area
  • Event rooms (Extra cost)

Family-Friendly Entertainment & Services

  • Honeymoon special (Extra cost)
  • Night shows

Reception Services

  • Concierge
  • Luggage storage
  • Credit cards are accepted
  • Room service 24 hours (Extra cost)
  • Keys

Shops

  • Convenience store (Extra cost)

Miscellaneous

  • Wedding (Extra cost)
  • Beauty salon (Extra cost)

Hotel all-inclusive meal plan

  • Accommodations

    Includes your choice of accommodations.

  • Activities

    Daily activities program hosted by recreation staff. Program varies daily.

  • Taxes & gratuities

    Includes all taxes and gratuities.

  • Entertainment

    Includes live music, shows, RIU theme shows and access to the Pacha Night club.

  • Food & beverage

    Includes all meals and beverages, including buffet breakfast plus choice of buffet or a la carte lunch and dinner.

  • Land sports

    Land sports include beach volleyball and the use of the fitness center.

  • Other

    Free wireless internet access for 90 continuous minutes in the lobby area.

  • Water sports

    Non-motorized water sports equipment including snorkel, canoe, catamaran, and boogie boards, plus one introductory diving lesson in the pool.

  • Restrictions

    Some services have an additional charge.

Restaurants & Bars

It has 10 Restaurants.

Hotel rules

Key points you should know before booking

Need-to-know information for guests at this property

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

Check-in instructions

  1. Extra-person charges may apply and vary depending on property policy
  2. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  3. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  4. Minimum Spring Break check-in age is 21 years old
  5. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  6. This property accepts credit cards; cash is not accepted
  7. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  8. Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  9. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  10. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
  11. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  12. Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required. Minimum check-in age: 18

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