Playacar Palace

Relevant aspects

Access to sister properties with the same bracelet
Book 4 nights and receive up to $250 USD in Resort Credits
Children and teenagers stay for free (restrictions apply)
Double hot tub
Room Service, minibar and Wi-Fi included 24 hours

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About hotel

Playacar Palace is an all-inclusive hotel located on a beach in the Playacar development, a short distance from the best restaurants and entertainment centers in Playa del Carmen. A short distance from the hotel is the ferry dock to Cozumel. Cancun International Airport (CUN) is 64 kilometers away from the hotel.

The resort offers 201 beautifully decorated rooms, all with a whirlpool tub for two. Amenities also include a minibar, interactive television with satellite channels, coffee maker, robes and slippers, hair dryer, plus iron and ironing board. Most rooms have balconies and panoramic views of the Caribbean Sea. The Concierge, Walk Out and Governor rooms offer a coffee maker for espresso and cappuccino, a liquor dispenser with premium brands and interactive television with Apple TV®.

Savor a range of culinary specialties at one of the restaurants or sample your food with room service available 24 hours a day. Have fun in the outdoor pool, which has a bar and a children's area. There is also a children's club supervised by staff with a cinema, an area for video games on screen and tablet, and obstacle course, children under 4 years old must be accompanied by an adult. Book a golf package at the hotel to play at the Moon Palace Golf & Spa Resort golf club and enjoy unlimited rounds of golf, transportation to and from the golf course, free use of the pool, as well as complimentary food and drinks. In addition, all Playacar Palace guests can enjoy the other Palace Resorts, at no additional cost.

***Playacar Palace has been awarded Four Diamonds by AAA.

***Any reservation of 10 or more rooms will be considered a group, so special conditions will apply and you should consult our customer service department. The contact details will appear on your itinerary once the reservation is made.

***At the request of the local municipality, the hotel will charge a mandatory tax of $26.06 MXN or $1.40 USD per room, per night, to be paid directly at the property.

***The penalty for early departure is for the entire stay (100% penalty), meaning no refund applies if the guest decides to leave the hotel early.

***Before your trip, we recommend that you check the entry and stay requirements of the country you are visiting directly with the appropriate national authorities. We remind you that it is the traveler's responsibility to comply with the rules and regulations established in the destination country.

Services

Main Amenities

  • Extra beds
  • Currency exchange
  • Elevator
  • Parking lot
  • Rooms for people with disabilities
  • Smoke -free hotel
  • Medical services
  • Wheelchairs
  • Terrace

Pool & Wellness

  • Pool
  • Lounge Chairs
  • Sun terrace
  • Spa (Extra cost)

Activities

  • Bicycles (Extra cost)
  • Non-motorized water sports
  • Gym
  • Board games
  • Tour desk (Extra cost)
  • Car rental (Extra cost)
  • Tennis
  • Yoga (Extra cost)

Cleaning Services

  • Laundry services (Extra cost)

Communal Areas

  • Event rooms (Extra cost)

Family-Friendly Entertainment & Services

  • Children's Club
  • Cribs
  • Honeymoon special
  • Babysitter (Extra cost)

Reception Services

  • Concierge
  • Luggage storage
  • Credit cards are accepted
  • Room service 24 hours (Extra cost)
  • Keys

Shops

  • Gift shop (Extra cost)

Transportation

  • Transportation within the resort (Extra cost)

Miscellaneous

  • Wedding (Extra cost)
  • Beauty salon (Extra cost)

Restaurants & Bars

It has 7 Restaurants/Bars

All-inclusive hotel plan

  • Accommodations

    Includes your choice of accommodations.

  • Taxes & gratuities

    Includes all taxes and gratuities.

  • Activities

    Daily activities program hosted by entertainers. The program varies daily. Some activities include Pilates, kick boxing, stretching, ping-pong, and bingo.

  • Entertainment

    Includes nightly entertainment, such as theme nights, contests and live shows.

  • Food & Beverage

    Includes all buffet and a la carte meals, sweet and salty snacks and top shelf drinks. In addition, 24-hour room service is also included.

  • Other

    Wireless internet access is included. Calls to Mexico, United States (states) and Canada are included. Thirty minutes of free internet access using the hotel computers. Enjoy the facilities and restaurants of the other Palace Resorts at no additional charge.

  • Children's club

    Includes a supervised children's activities program for the ages between 4 and 12. Open from 10:00 to 22:00 hrs.

  • Restrictions

    Children under 4 years of age must be accompanied by an adult in the children's club.

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