Platinum Yucatan Princess

Relevant aspects

  • Access to the facilities and services of the Grand Riviera Princess hotel
  • Free transportation within the resort
  • High standards of cleanliness

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About hotel

Platinum Yucatán Princess is an adult-only oceanfront resort in Playa del Carmen. The property is within an 18-kilometer (11.2 mi) radius of Fifth Avenue, Xplor Park, and Xcaret. Cancun International Airport (CUN) is 50 kilometers (31 mi) away.

This all-inclusive hotel in Playa del Carmen has 472 guest rooms and suites equipped with balcony or terrace, sitting area, plasma TV, coffeemaker, work desk, WiFi, and private bathroom with tub and shower. Platinum Yucatán Princess has honeymoon suites with ocean view and special decor for that special occasion.

Platinum Yucatán Princess hotel in Playa del Carmen, features a Jacuzzi, 13 pools, and a white sand beach where you can practice activities such as scuba diving, kayaking, and motorized water sports, including jet skiing. The resort has a multipurpose court, a putting green, a fitness center, a Spa, a beauty salon, and a temascal. This adult-only hotel houses two buffet-style restaurants that serve international and grilled cuisine, as well as four specialty a la carte restaurants with Italian, oriental, and international specialties. The Platinum Yucatán Princess all-inclusive hotel offers conference facilities and wedding planning service. Registered guests at this all-inclusive oceanfront hotel in Playa del Carmen have access to the facilities and services of the Grand Riviera Princess hotel and complimentary transportation within the resort.

***The local government has a mandatory tax of $33.00 MXN or $2.00 USD per room, per night, payable directly to the hotel.

***The hotel's specialty restaurants have an elegant-casual dress code.

***Before your trip, please check directly with the national government the entry and stay requirements of the country you are visiting. Keep in mind that it is the responsibility of the traveler to meet the rules and regulations established by the destination country.

Services

Included services

  • Accessible rooms
  • Adults only
  • Archery
  • ATM
  • Beach
  • Concierge
  • Courtesy room
  • Credit cards accepted
  • Currency exchange
  • Elevator
  • Fitness center
  • High Standards of Cleanliness
  • Honeymoon special
  • Housekeeping
  • Ice machine
  • Jacuzzi
  • Kayaking
  • Luggage storage
  • Multipurpose court
  • Parking
  • Pool
  • Putting green
  • Room service
  • Snorkeling
  • Sun loungers
  • Tennis
  • Theater
  • Volleyball
  • Wheelchairs
  • Wireless internet

Services with extra charge

  • Airport transfers (Extra cost)
  • Beach club (Extra cost)
  • Beauty salon (Extra cost)
  • Business center (Extra cost)
  • Car rental (Extra cost)
  • Conference facilities (Extra cost)
  • Dive center (Extra cost)
  • Gift shop (Extra cost)
  • Jet ski (Extra cost)
  • Jewelry store (Extra cost)
  • Laundry services (Extra cost)
  • Medical services (Extra cost)
  • Motorized water sports (Extra cost)
  • Photographer (Extra cost)
  • Rollaway beds (Extra cost)
  • Spa (Extra cost)
  • Taxi stand (Extra cost)
  • Temascal (Extra cost)
  • Tour desk (Extra cost)
  • Weddings (Extra cost)

Hotel all-inclusive meal plan

  • Taxes & gratuities

    Includes all taxes and gratuities.

  • Non-motorized water sports

    Includes non-motorized water sports, 13 pools, and diving in the pool.

  • Accommodations

    Includes your choice of accommodations.

  • Other

    Internet, video library at the front desk, transportation within the hotel, access to the facilities and services of the Grand Riviera Princess hotel.

  • Entertainment

    Includes night shows and access to La Salsa bar.

  • Food and beverages

    Includes all meals and beverages. Includes buffet breakfast plus buffet or a la carte lunch and dinner. Specialty restaurants, snacks, and room service.

  • Activities

    Daily activities program hosted by recreation staff. Program varies daily.

  • Land sports

    Land sports include six tennis courts, a multipurpose court, putting green, baseball practice field, a fitness center, as well as a trail for hiking and jogging.

  • Restrictions

    Honeymoon special valid when showing the marriage certificate within a maximum period of 30 days after the wedding.

Restaurants & Bars

It has 7 Restaurants.

Policies

Need-to-know information for guests at this property

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.20 per accommodation, per night

We have included all charges provided to us by the property.

Check-in instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property enforces a strict dress code in the restaurants.
Front desk staff will greet guests on arrival at the property. Quiet hours are enforced at the property from 8:00 PM to 9:00 AM. Information provided by the property may be translated using automated translation tools. Minimum check-in age: 18

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