Occidental at Xcaret Destination

Relevant aspects

Parking

Parking included at the hotel ,
5 freshwater pools and 1 saltwater pool
All-inclusive resort
High standards of cleanliness
Unlimited access to Xcaret for Deluxe Unlimited Xcaret Xperience rooms (restrictions apply)
Unlimited access to the Xcaret park (with extra charge). Restrictions apply

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About hotel

Occidental at Xcaret Destination is an all-inclusive hotel located in the Riviera Maya, next to the famous ecoarchaeological park. This complex offers a unique experience of contact with nature, since it is located inside a jungle reserve. The complex has five freshwater pools, an adult-only saltwater pool, a children's pool, and a beach club with a small bay. In addition, it has a gym, golf course and nine event rooms with capacity for 1,100 guests. The hotel has 11 restaurants, including five specialized à la carte restaurants and an exclusive Royal Level restaurant, 10 bars and a nightclub. The property has a children's club and offers an entertainment program with activities during the day and evening shows.

The hotel has 765 rooms and suites equipped with television, minibar, air conditioning, radio alarm, telephone, safe and private bathroom with shower and hairdryer. Royal Level Suite guests have access to special services, such as private check-in, personalized concierge service, solarium, free Wi-Fi, room service and an exclusive à la carte restaurant.

The resort is located 8 kilometers from Playa del Carmen. In addition to Xcaret, there are numerous attractions in the surrounding area; you can visit the Cenote Route or the Tulum Archaeological Zone, whose main structure overlooks the Caribbean Sea. Cancun International Airport (CUN) is 61 kilometers away.

***All-inclusive resort open 24 hours a day.

***This hotel does not accept pets.

***D'Oriental, La Hacienda, Steak House, El Pescador and Los Olivos restaurants require prior reservation, are subject to availability and restrictions apply.

***Dress code for specialty restaurants (for dining): Gentlemen must wear long pants, closed shoes and a shirt with sleeves.

***Junior suites, being on the corner of the building, do not offer connecting rooms.

***By order of the local municipality, the hotel will charge a mandatory tax of 33.94 MXN for one person and for two people or more than 50.91 MXN or equivalent in USD per room per night, to be paid directly at the property.

***Before traveling, we recommend that you check directly with the appropriate national authorities for the entry and stay requirements of the country you are going to visit. We remind you that it is the traveler's responsibility to comply with the rules and regulations established in the destination country.

Services

Pool & Wellness

  • Steam bath (Extra cost)
  • Children's pool
  • Jacuzzi
  • Pool
  • Pool only for adults
  • Sauna (Extra cost)
  • Spa services (Extra cost)
  • Sun terrace
  • Lounge Chairs
  • Beauty Services (Extra cost)
  • Saltwater pool

Accessibility

  • Wheelchair accessible

Activities

  • Diving center (Extra cost)
  • Land sports
  • Gym
  • Mini golf
  • Beach
  • Car rental (Extra cost)

Room

  • Desk
  • Socket near the bed
  • Toilet paper
  • Ironing utensils
  • Wardrobe or closet

Main Amenities

  • ATM
  • Currency exchange
  • Wireless Internet
  • Medical services (Extra cost)

Building Features

  • The upper floors are accessible by elevator
  • Access to upper floors by stairs only

Cleaning Services

  • High cleaning standard
  • Laundry services (Extra cost)
  • Daily Housekeeping

Food & Drink

  • Fast food restaurants area
  • Pool bar
  • Domestic open bar included
  • Alcoholic beverages
  • Non -alcoholic drinks
  • Café (Extra cost)
  • Swim-up bar

Communal Areas

  • Event rooms (Extra cost)
  • Smoking area

Family-Friendly Entertainment & Services

  • Children's Club
  • Honeymoon special
  • Babysitter (Extra cost)
  • Children's area
  • Activities for children
  • Night shows

General

  • Designated smoking area

Languages ​​Spoken

  • English
  • Spanish

Facilities & Services

  • All ages welcome
  • Animation staff
  • Meeting/banquet rooms

Security

  • Security
  • Key access
  • Security cameras

Reception Services

  • Concierge
  • 24 -hour reception
  • Luggage storage
  • Credit cards are accepted
  • Room service 24 hours (Extra cost)
  • Keys
  • Lobby

Shops

  • Gift shop (Extra cost)
  • Jewelry store

Transportation

  • Transportation (Extra cost)
  • Transfers to the airport (Extra cost)

Miscellaneous

  • Boutique (Extra cost)
  • Beauty salon (Extra cost)

Restaurants & Bars

It has 11 Restaurants/Bars

Nearby places

Playa del Carmen
8.7 km
Aeropuerto Internacional de Cancún
61 Km
Parque eco-arqueológico Xcaret
Tan solo unos pasos

To consider

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.73 per accommodation, per night

We have included all charges provided to us by the property.

All-inclusive hotel plan

  • Activities

    Daily activities program hosted by recreation staff. Program varies daily.

  • Entertainment

    Includes nightly spectacular shows. Program varies daily.

  • Taxes & gratuities

    Includes all taxes and gratuities.

  • Accommodations

    Includes your choice of accommodations.

  • Land sports

    Includes tennis and paddle tennis courts, archery, volleyball, shuffleboard, miniature golf, dancing lessons, aerobics, and yoga. The access to the fitness center is included.

  • Children's club

    Includes an activities program for children between 4 and 12 years of age, supervised by adults. Open daily from 09:00 to 17:00 hrs.

  • Food & beverage

    It includes all food and snacks, including buffet breakfast and lunch and dinner to choose from a buffet or à la carte (reservation required). National and international drinks.

  • Restrictions

    Services and facilities subject to availability and schedules. Lobster and some a la carte menus are not included. Other services that are not included are the spa, sauna, steam room, jacuzzi, beauty salon, car and motorcycle rental, babysitting and laundry services, currency exchange, medical service, wedding and newlywed packages, boutique and gift shop, calls and tours. Dress code for specialty restaurants (for dinner): Gentlemen are required to wear long pants, closed shoes and a shirt with sleeves. The D'Oriental, La Hacienda, Steak House, El Pescador and Los Olivos restaurants require prior reservation, are subject to availability, and restrictions apply.

  • Water sports

    Includes water activities such as snorkeling. Motorized water sports are not included.

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