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Moon Palace Jamaica

Relevant aspects

  • Book 4 nights and receive up to $250 USD in Resort Credits
  • Children and teens stay for free (restrictions apply)
  • Including wave simulator, interactive games, mini golf, nightclub and more

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About hotel

Moon Palace Jamaica is an all-inclusive hotel ideal for families, couples, and travelers looking for fun and relaxation in front of the Caribbean Sea. Located in Ocho Rios, Jamaica, this resort offers direct access to a white sand beach and activities for all ages.

The experience includes double FlowRider®, water sports, a video game room, a children´s club, daily entertainment, and pools to enjoy Jamaica's tropical climate. For those looking for relax, the resort also has a Spa, a fitness center, and a beauty salon.

Guest rooms and suites at the property offer partial or frontal ocean view, a stocked minibar, liquor dispenser, Smart TV, and 24-hour room service. Family options include special amenities for children. The gastronomic offer includes 5 restaurants and bars with international, Italian, oriental, and seafood specialties.

Thanks to its location, the hotel is less than 1 kilometer (0.6 mi) from downtown Ocho Rios, 3 kilometers (1.9 mi) from Mystic Mountain, and 4 kilometers (2.5 mi) from Dunn's River Falls.

***The reservation holder must show an official photo ID.

***The early departure penalty is the cost of the entire stay (100% penalty); there are no refunds if the guest decides to leave the hotel early. ***Before your trip, please check with the national government the entry and stay requirements of the country you are visiting. Keep in mind that it is the traveler's responsibility to meet the rules and regulations established by the destination country.

Services

Included services

  • 4 pools
  • Accessible rooms
  • ATM
  • Beach
  • Bellboy
  • Board games
  • Children for free (restrictions apply)
  • Children's area
  • Children's club
  • Children's pool
  • Computers with internet access
  • Concierge
  • Credit cards accepted
  • Cribs (upon request)
  • Currency exchange
  • Daily activities
  • Fitness center
  • High Standards of Cleanliness
  • Housekeeping
  • Ice machine
  • Long distance calls
  • Non-motorized water sports
  • Parking
  • Rollaway beds
  • Room service
  • Smoke-free hotel
  • Sun loungers
  • Surf simulator
  • Teen disco
  • Teens' club
  • Valet parking
  • Wireless internet

Services with extra charge

  • Beauty salon (Extra cost)
  • Conference facilities (Extra cost)
  • Gift shop (Extra cost)
  • Honeymoon special (Extra cost)
  • Laundry services (Extra cost)
  • Medical services (Extra cost)
  • Spa (Extra cost)
  • Steam room (Extra cost)
  • Taxi stand (Extra cost)
  • Tour desk (Extra cost)
  • Weddings (Extra cost)
  • Wheelchairs (upon request) (Extra cost)

Hotel all-inclusive meal plan

  • Food and beverages

    Includes all meals and beverages. Comprises buffet breakfast, and lunch and dinner to choose between buffet or a la carte. It also includes the in-room minibar and liquor dispenser.

  • Non-motorized water sports

    Includes non-motorized water activities.

  • Entertainment

    Includes nightly spectacular shows. Program varies daily.

  • Activities

    Daily activities program hosted by recreation staff. Program varies daily.

  • Taxes & gratuities

    Includes all taxes and gratuities.

  • Accommodations

    Includes your choice of accommodations.

  • Others

    Includes 24-hour room service, wireless internet access in public areas and rooms, and unlimited long distance calls.

  • Children's club

    Includes a supervised children's activities program. Open daily from 10:00 to 22:00 hrs.

Restaurants & Bars

It has 13 Restaurants.

Policies

Need-to-know information for guests at this property

  • Airport shuttle fee: JMD 10000 per person (roundtrip)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate. Minimum check-in age: 18

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