Hyatt Ziva Riviera Maya

Relevant aspects

Ideal for 4-night stays!

Do you want to sleep really well? This accommodation scores highly for the comfort of its beds. ,

Information about breakfast

Buffet ,

Options with:

Sea views , Terraza ,

Free private parking is available on the property ,

Activities:

Gym , Game room , Spa ,
High standards of cleanliness
Pet-friendly (fees and restrictions apply)
Water park

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About hotel

Hyatt Ziva Riviera Cancún is an all-inclusive family hotel in Puerto Morelos, that invites you to enjoy a stay by the clear waters of the Caribbean Sea. The resort has 9 pools including one with beach views, and a water park with fun water slides for all ages. The hotel offers a wide gastronomic offer with restaurants serving buffet breakfast, Mexican cuisine, seafood, grilled meat, and Asian and Mediterranean specialties, as well as bars creating refreshing cocktails.

Facilities include a Mayan-inspired spa with hydrotherapy area and a menu with exotic and traditional treatments, a fitness center with high-tech equipment, and a kids club with pool. Meeting rooms and areas for all kind of events, and an oceanview gazebo for dream weddings are also available within the property. The 438 guest rooms and suites have a balcony or private terrace to admire the views, a modern interior design with Caribbean details, HD TV, minibar, coffeemaker, and spa-style bathrooms with whirlpool tub, bathrobes, and slippers. The hotel is pet-friendly (fees and restrictions apply).

The hotel is set between the turquoise waters of the Caribbean Sea and Bahía Petempich Lagoon, 13 kilometers (8 mi) from downtown Puerto Morelos. Croco Cun interactive zoo is 7 kilometers (4.3 mi) away and the access to the Sinkholes Route is 11 kilometers (6.8 mi) away. Cancun International Airport (CUN) is 20 kilometers (12.4 mi) from the hotel. ***Any reservation of 10 or more rooms is considered a group reservation and has special conditions. Please contact Customer Services for more information. Contact information is provided on your itinerary, once the reservation has been confirmed. ***The local government has a mandatory tax of $26.06 MXN or $1.40 USD per room, per night, payable directly to the hotel.

***Before your trip, please check directly with the national government the entry and stay requirements of the country you are visiting. Keep in mind that it is the responsibility of the traveler to meet the rules and regulations established by the destination country.

Hotel Brand/Chain

Hyatt Ziva

Services

Most popular services

  • Spa
  • Located in front of the beach
  • Themed dinners
  • Restaurant
  • Transfers to the cruise port

Pool & Wellness

  • 9 pools
  • Spa (Extra cost)
  • Sun loungers
  • Towels
  • Hydromassage bathtub
  • Outdoor heated pool
  • Open all year round
  • Outdoor pool
  • Foot massage
  • Makeup services
  • Massage chair
  • Parasols
  • Massage service (Extra cost)
  • Health and beauty services
  • Steam room
  • Spa services
  • Water slide
  • Facial treatments
  • Back massage
  • Spa facilities
  • Sauna (Extra cost)
  • Body treatments
  • Jacuzzi

Activities

  • Beach
  • Water park
  • Yoga
  • Table tennis
  • Aerobics class
  • Karaoke
  • Game room
  • Live music or show
  • Evening entertainment
  • Snorkel
  • Tourist assistance
  • Board games
  • Outdoor gaming equipment
  • Ski
  • Car rental
  • Fitness classes

Family-Friendly Entertainment & Services

  • Children's club
  • Disco for teenagers
  • Children's play area
  • Indoor play area
  • Babysitter (Extra cost)

Reception Services

  • Concierge
  • Early check-in
  • Luggage storage
  • 24 -hour reception
  • Provide invoice
  • Wake-up service

Cleaning Services

  • Laundry services (Extra cost)
  • Cleaning products

Miscellaneous

  • Pets (Extra cost)
  • Beauty salon
  • Opening hours

Main Amenities

  • Wireless internet
  • Terrace
  • Currency exchange
  • ATM

Room

  • Toilet
  • Slippers
  • Toilet paper
  • Bedding
  • Wardrobe or closet
  • Outdoor furniture
  • Refrigerator
  • Socket near the bed
  • Desk
  • Sitting area
  • Ironing utensils (Extra cost)
  • Ventilator
  • Socket near the bed

Building Features

  • Located in front of the beach
  • The upper floors are accessible by elevator

Languages ​​Spoken

  • Euskera
  • English

Pets

  • They are allowed
  • Pet bowls
  • Pet basket

Facilities & Services

  • Entertainment staff
  • Meeting/banquet facilities (Extra cost)
  • For all ages
  • Lockers in the gym/spa

Food & Drink

  • Themed dinners
  • Children's menu
  • Buffet for children
  • Breakfast in the Room
  • Restaurant
  • Café
  • Snack Bar

Transportation

  • Transfers to the cruise port
  • Transportation (Extra cost)

Security

  • 24-Hour security
  • Fire extinguishers

Accessibility

  • Adapted for people with reduced mobility
  • The entire unit is wheelchair accessible

Communal Areas

  • Smoking area

Restaurants & Bars

It has 15 Restaurants/Bars

Nearby places

Petempich Beach
0 m
Azul Beach
0 m
Punta Caracol Beach
0 m
Puerto Morelos Beach
6 km
El Rey Polo Country Club
8 km
La Tiendita restaurant
0 m
Le Chique restaurant
0 m
Osteria Barocca
5 km
Cancún International Airport
24 km
Playa del Carmen National Airport
40 km
Cozumel International Airport
76 km

To consider

***The local government has a mandatory tax of $26.06 MXN or $1.40 USD per room, per night, payable directly to the hotel.

***Any reservation of 10 or more rooms is considered a group reservation and has special conditions. Please contact Customer Services for more information. Contact information is provided on your itinerary, once the reservation has been confirmed.

***Before your trip, please check directly with the national government the entry and stay requirements of the country you are visiting. Keep in mind that it is the responsibility of the traveler to meet the rules and regulations established by the destination country.

All-inclusive hotel plan

  • Activities

    Hotel activities include yoga at dawn, water aerobics, and sports at the beach.

  • Entertainment

    Includes live nightly entertainment in an impressive open-air theatre, and nearby game lounge.

  • Food & beverage

    All-day dining including full breakfast, lunch, dinner and snacks each day – a variety of eight gourmet restaurants and eight bars serving international and domestic premium brands. Unlimited natural fruit juices, soft drinks, premium and domestic brand beverages are also included.

  • Accommodations

    Includes your choice of accommodations.

  • Restrictions

    Consumption in The Red is not included, private dinners are not included. Wine tasting with sommelier has an extra charge. Environmental tax is not included.

  • Kids Club

    Includes a supervised children's activities program.

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