Hyatt Ziva Riviera Maya

Hotel Benefits

High standards of cleanliness

Pet-friendly (fees and restrictions apply)

Water park

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Reviews

Hotel services

Included services

  • Toilet
  • Slippers
  • Towels
  • Toilet paper
  • Bedding
  • Wardrobe or closet
  • Located in front of the beach
  • Disco for teenagers
  • Euskera
  • Terrace
  • Outdoor furniture
  • Refrigerator
  • Socket near the bed
  • They are allowed
  • Table tennis
  • Children's Club
  • Children's play area
  • Aerobics class
  • Entertainment staff
  • Themed dinners
  • Karaoke
  • Game room
  • Water park
  • Live music or show
  • Beach
  • Evening entertainment
  • Snorkel
  • Hydromassage bathtub
  • Desk
  • Sitting area
  • Transfers to the cruise port
  • Children's menu
  • Buffet for children
  • Breakfast in the Room
  • Restaurant
  • Café
  • Snack Bar
  • Wireless Internet
  • Concierge
  • Tourist assistance
  • Early check-in
  • Currency exchange
  • Luggage storage
  • 24 -hour reception
  • ATM
  • Provide invoice
  • Indoor play area
  • Board games
  • Outdoor gaming equipment
  • Cleaning products
  • 24-Hour security
  • Fire extinguishers
  • Adapted for people with reduced mobility
  • Pet bowls
  • Pet basket
  • Smoking area
  • Ski
  • Car rental
  • Wake-up service
  • Ventilator
  • Beauty salon
  • The entire unit is wheelchair accessible
  • The upper floors are accessible by elevator
  • Outdoor heated pool
  • Opening hours
  • For all ages
  • Open all year round
  • Outdoor pool
  • Foot massage
  • Lockers in the gym/spa
  • Makeup services
  • Massage chair
  • Parasols
  • Health and beauty services
  • Steam room
  • Spa services
  • Yoga
  • Water slide
  • Facial treatments
  • Back massage
  • Fitness classes
  • Spa facilities
  • Lounge Chairs
  • Pool
  • Body treatments
  • Jacuzzi
  • English
  • Socket near the bed
  • Pets

Services with extra charges

  • Babysitter
  • Laundry services
  • Ironing utensils
  • Meeting/banquet facilities
  • Transportation
  • Spa
  • Massage service
  • Sauna

Restaurants

  • Habanero
  • Miyako
  • Rue de Rivoli
  • Vivace
  • Ki
  • Afthonia
  • Balik
  • La Parrilla
  • The Corner
  • Roots
  • Off Court

About hotel

Hyatt Ziva Riviera Maya is an all-inclusive, family-friendly hotel in Puerto Morelos that invites you to enjoy a stay next to the crystal clear waters of the Caribbean Sea. This resort has nine pools, including one with a view of the beach, plus a water park with fun slides for all ages. It also has a wide gastronomic offer with restaurants for buffet breakfasts, Mexican food, seafood, grilled meat, Asian and Mediterranean delicacies; as well as several bars that prepare refreshing cocktails.

Facilities include a Mayan-inspired spa with a hydrotherapy area and a menu of exotic and traditional treatments, a gym with high-tech equipment and a children's club with a pool for children to enjoy. In addition, there are rooms and spaces for all kinds of events and a kiosk with an ocean view perfect for the dream wedding. Its 438 rooms and suites have a private balcony or terrace to enjoy the views, modern decor with Caribbean touches, high-definition TV, minibar, coffee maker and spa-style bathrooms with hot tubs, robes and slippers. Conveniently, it's pet friendly (fees and restrictions apply).

The property is located between the turquoise waters of the Caribbean and the lagoon in Petempich Bay, 13 kilometers from downtown Puerto Morelos. The Croco Cun interactive zoo is 7 kilometers away and the entrance to the Cenote Route is 11 kilometers away. Cancun International Airport (CUN) is located 20 kilometers away.

All-inclusive hotel plan

  • Activities

    Hotel activities include yoga at dawn, water aerobics, and sports at the beach.

  • Entertainment

    Includes live nightly entertainment in an impressive open-air theatre, and nearby game lounge.

  • Food & beverage

    All-day dining including full breakfast, lunch, dinner and snacks each day – a variety of eight gourmet restaurants and eight bars serving international and domestic premium brands. Unlimited natural fruit juices, soft drinks, premium and domestic brand beverages are also included.

  • Accommodations

    Includes your choice of accommodations.

  • Restrictions

    Consumption in The Red is not included, private dinners are not included. Wine tasting with sommelier has an extra charge. Environmental tax is not included.

  • Kids Club

    Includes a supervised children's activities program.

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