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Dreams Natura Resort & Spa

Relevant aspects

  • $200 USD of Resort Coupons per stay (restrictions apply)
  • Experience the incredible Rollglider Aerial Ride!

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About hotel

Located in Cancún, 27 km from Cancun City Palace, Dreams Natura Resort & Spa - All Inclusive provides accommodation with an outdoor swimming pool, free private parking, a fitness centre and a garden. This property also has a children's club, restaurant, water park and terrace. It also offers room service, a 24-hour front desk and currency exchange.

The resort offers air-conditioned rooms with a desk, coffee maker, minibar, safe, flat-screen TV, balcony and private bathroom with shower. It also offers free WiFi and some rooms have a patio. At Dreams Natura Resort & Spa - All Inclusive the rooms include bed linen and towels.

The hotel offers a buffet or American breakfast.

Dreams Natura Resort & Spa - All Inclusive has a play area for children. This 5-star resort offers the possibility to play billiards, table tennis and tennis, as well as being an ideal place for snorkeling.

Cancun's bus station is 28 kilometers from the hotel, while Plaza La Isla is 30 kilometers away. Cancun International Airport is 14 kilometers away.

***The reservation holder must show official photo identification.

***Dreams Natura Resort & Spa is the recipient of the AAA Four Diamond rating.

***The local government has a mandatory tax of $26.06 MXN or $1.40 USD per room, per night, payable directly to the hotel.

***Before your trip, check with the national government for the entry and stay requirements of the country you are visiting. Please note that it is the traveler's responsibility to comply with the rules and regulations established by the destination country.

Services

Most popular services

  • Spa
  • Water park

Most popular services

  • Spa
  • Water park

Pool & Wellness

  • Steam bath
  • Children's pool
  • Pool
  • Indoor heated pool
  • Sauna (Extra cost)
  • Spa (Extra cost)
  • Infinity pool
  • Parasols
  • Lounge Chairs
  • Water slide

Accessibility

  • Adapted for wheelchairs
  • Adapted for people with reduced mobility

Activities

  • Tourist assistance
  • Billiards
  • Cooking classes
  • Gym
  • Climbing wall
  • Water park
  • Table tennis
  • Beach
  • Car rental (Extra cost)
  • Tours (Extra cost)
  • Yoga
  • Aerobics
  • Bingo
  • Personal Trainer
  • Evening entertainment
  • Outdoor gaming equipment
  • Game room
  • Snorkel (Extra cost)

Main Amenities

  • ATM
  • Currency exchange
  • Elevator
  • Parking lot
  • Smoke -free hotel
  • Wireless Internet
  • Terrace

Business Facilities

  • Business center (Extra cost)

Cleaning Services

  • Laundry services (Extra cost)

Communal Areas

  • Smoking area
  • Event rooms (Extra cost)

Family-Friendly Entertainment & Services

  • Children's Club
  • Babysitter (Extra cost)
  • Toys for the pool
  • Indoor play area
  • Children's play area

Facilities & Services

  • Medical service (Extra cost)

Security

  • Security
  • Security alarm
  • Security cameras outside_service
  • Fire extinguishers
  • Access key

Reception Services

  • Express check-in
  • 24 -hour reception
  • Luggage storage
  • Room service (Extra cost)
  • Keys
  • Wake-up service

Miscellaneous

  • Pets (Extra cost)
  • Beauty salon (Extra cost)

Hotel all-inclusive meal plan

  • Activities

    Daily activities program hosted by recreation staff. Program varies daily.

  • Food and beverages

    Includes all meals and beverages. Minibar restocked daily. Unlimited access to gourmet restaurants without reservation. Includes vegetarian and gluten-free choices in all restaurants.

  • Children's club

    Includes a supervised activities program for children between the ages of 3 and 12 years. Open daily from 09:00 to 22:00 hrs. Teens' club for the ages between 13 and 17, open daily from 11:00 to 17:00 hrs.

  • Non-motorized water activities

    Includes non-motorized water sports such as kayaking, snorkeling, water aerobics, and water volleyball.

  • Land sports

    Land sports include ping-pong and the fitness center.

  • Entertainment

    Includes nightly spectacular shows. Program varies daily.

  • Accommodations

    Includes your choice of accommodations.

  • Taxes & gratuities

    Includes all taxes and gratuities.

  • Others

    Free calls within Mexico and to the United States and Canada.

  • Waterpark

    Mini Water Park - 8 water jets, 4 slides and a giant Splash Bucket. Water Park - 3 slides, Rio Lento and Roll Glider

Restaurants & Bars

It has 9 Restaurants.

Hotel rules

Key points you should know before booking

  • Departure until 12:00 hrs

  • Mascotas

    • They are allowed on request. Supplements may apply.
    • Pet fee: USD 65 per pet, per night

  • Children's beds

    • 0 - 2 years old, Cot on request Free
    • There are no extra beds available in this accommodation.
    • All cribs are subject to availability.
    • To see the correct information about prices and occupancy, add the number of children you're traveling with and their ages to the search.
    • Children of any age can be accommodated.
    • The number of cribs allowed depends on the option you choose. See the option you chose to learn more.

  • Entrance

    • From 15:00
    • Customers must show a photo ID and a credit card at the time of check-in
    • You have to tell the property in advance what time you are going to arrive.

  • Cancellation/prepayment

    • Cancellation and prepayment conditions may vary depending on the type of accommodation. Check out the conditions that each option may have when you choose it.

  • Age Restriction

    • Minimum check-in age: 18

  • Groups

    • When booking more than 3 rooms, special conditions and supplements may apply.

Need-to-know information for guests at this property

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking and access to the heated pool
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Minimum check-in age: 18

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