Cristalino Lagoon is a hotel for adults over 15 years old in front of the Bacalar Lagoon. It offers 20 rooms equipped with air conditioning, TV with cable channels and private bathroom with shower. It has amenities such as a safe and telephone.
The property has 2 heated swimming pools, a terrace, wireless internet service, parking, kayak rental and concierge service. For an additional fee, you can enjoy room service, restaurant, bar, beach club, and airport transfer.
It has 2 Restaurants/Bars
***The local government has a mandatory tax of $51.00 MXN per room, per night, to be paid directly at the property.
***If the guest's stay coincides with the nights of December 24 or 31, a mandatory additional fee will apply for special celebrations: Christmas Gala Dinner (December 24): $165 USD per person; and New Year's Eve Gala Dinner (December 31): $250 USD per person. The charge is paid directly at the hotel and includes a special dinner (food only), access to the event, themed amenities, and event decoration.
***The hotel considers a group booking as starting from 5 rooms and up to a maximum of 10 rooms; restrictions apply. In addition, the full payment of the total reservation is required within the following 15 days from the date of confirmation (creation of the reservation). This policy is essential to ensure room availability and to maintain the high quality of personalized service. If payment is not made within the stipulated deadline, the hotel reserves the right to cancel the reservation automatically and without prior notice.
***Before your trip, please check with the national government the entry and stay requirements of the country you are visiting. Keep in mind that it is the traveler's responsibility to meet the rules and regulations established by the destination country.
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