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Beach Palace Family Resort & Spa - All Inclusive

Relevant aspects

  • Book 4 nights and receive up to $250 USD in Resort Credits
  • Children and teenagers stay for free (restrictions apply)
  • Double hot tub
  • Room Service, minibar and Wi-Fi included 24 hours

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About hotel

Beach Palace Family Resort & Spa is an all Inclusive resort located in the hotel zone of Cancún, and is ideal for families, couples, and travelers looking for a Four Diamond service, gourmet dining, and world-class entertainment.

Overlooking the Caribbean Sea and the Nichupté Lagoon, this newly renovated resort has 209 guest rooms, including two villas with three and four bedrooms each. As part of the gastronomic offer at the hotel, there are specialty restaurants with Asian, Italian, and Brazilian steakhouse cuisine.

The resort has three pools, two of them exclusively for adults located on the rooftop, as well as two outdoor Jacuzzis. For younger guests, The Playroom offers a children's club with activities and spaces designed for fun, while the Wired Lounge welcomes the not-so-young with arcade games.

The resort has easy access to La Isla Shopping Village, with boutiques, restaurants, movie theaters, an aquarium, and a casino, is 1 kilometer (0.6 mi) away. Chacmool Beach is approximately 2 kilometers (1.2 mi) from the hotel. Kukulcan Plaza and Luxury Avenue is about 3 kilometers (1.9 mi) from the resort. Cancún International Airport (CUN) is 20 kilometers (12.4 mi) away.

***Any reservation of 10 or more rooms is considered a group reservation and has special conditions. Please contact Customer Service for more information. Contact information is provided in your itinerary, once the reservation has been confirmed.

***The early departure penalty applies for the entire stay (100% penalty), so no refund applies if the guest decides to leave the hotel early.

***Before your trip, please check with the national government the entry and stay requirements of the country you are visiting. Keep in mind that it is the traveler's responsibility to meet the rules and regulations established by the destination country.

Services

Included services

  • 3 Jacuzzis
  • 3 pools
  • Accessible rooms
  • ATM
  • Beach
  • Business center
  • Children for free (restrictions apply)
  • Children's club
  • Children's pool
  • Concierge
  • Connecting rooms
  • Cribs
  • Currency exchange
  • Fitness center
  • Game room
  • High Standards of Cleanliness
  • Honeymoon special
  • Housekeeping
  • Ice machine
  • Land sports
  • Parking
  • Rollaway beds (upon request)
  • Room service
  • Smoke-free rooms
  • Sun terrace
  • Wheelchair (upon request)
  • Wheelchair accessible
  • Wireless internet

Services with extra charge

  • Babysitter (Extra cost)
  • Beauty salon (Extra cost)
  • Boutique (Extra cost)
  • Car rental (Extra cost)
  • Gift shop (Extra cost)
  • Jewelry store (Extra cost)
  • Laundry services (Extra cost)
  • Medical services (Extra cost)
  • Spa (Extra cost)
  • Tour desk (Extra cost)
  • Weddings (Extra cost)

Hotel all-inclusive meal plan

  • Accommodations

    Includes your choice of accommodations.

  • Entertainment

    Includes nightly spectacular shows. Program varies daily.

  • Food & Beverage

    Includes breakfast, lunch, dinner, snacks, domestic and imported drinks, 24-hour room service, minibar, and liquor dispenser.

  • Other

    Includes WiFi and unlimited calls within Mexico and to the United States and Canada (restrictions apply).

  • Taxes & gratuities

    Includes all taxes and gratuities.

  • Children's club

    Includes a supervised activities program for children between the ages of 4 and 12.

Restaurants & Bars

It has 8 Restaurants.

Policies

Need-to-know information for guests at this property

  • Airport shuttle fee: USD 26 per person (roundtrip)
  • Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 315 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • This property requires a passport at check-in for travelers who are not citizens of Mexico.
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate. Minimum check-in age: 18

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