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Customers Say
Customers highlight the excellent sound quality, with deep bass and clear highs. They describe them as comfortable and with good noise cancellation. They also appreciate the design and battery life. However, some customers mention that the materials leave much to be desired, such as the simple plastic and synthetic leather of the headband.
Viceroy Riviera Maya is a set of 41 villas in front of Xcalacoco Beach, in Playa del Carmen, all of them equipped with a private plunge pool and a variety of amenities, such as air conditioning, coffeemaker, and cable TV. Accommodations are also fitted with a hammock, bathrobes and slippers, and deluxe amenities in the private bathroom with rain shower.
This property includes La Marea restaurant, and the Coral restaurant and bar, as well as The Library Lounge bar and a pool bar. The Spa at the hotel offers a variety of Mayan ancestral treatments, massages, wet areas, and temascal, for an extra charge. The hotel offers an outdoor pool, a terrace, and yoga. A tour desk, open and closed conference facilities, and airport transfers are also available for an extra charge. The hotel accepts pets weighing up to 10 kilos (22 lb), fees and restrictions apply.
The hotel is 8 kilometers (5 mi) from the Gran Coyote Golf Course, 15 kilometers (9.3 mi) from the Pájaros Semi-open Sinkhole, and 45 kilometers (28 mi) from the town of Akumal, where you will find turtle swim activities. Cancún International Airport (CUN) is 52 kilometers (32.3 mi) away.
***The hotel does not accept guests under 12 years.
***There may be mandatory fees determined by the hotel to be paid directly at check-in or check-out.
***The local government has an environmental tax of $28.27 MXN or $1.70 USD per room, per night, payable directly at the hotel.
***Before your trip, please check with the national government the entry and stay requirements of the country you are visiting. Keep in mind that it is the traveler's responsibility to meet the rules and regulations established by the destination country.
Hotel services
Included services
Beach
Concierge
Currency exchange
Fitness center
Housekeeping
Internet
Multilingual staff
Newspapers in the lobby
Parking
Pool
Terrace
Yoga
Services with extra charge
24-hour room service
Airport transfers
Car rental
Conference facilities
Cooking classes
Dry cleaning service
Gift shop
Honeymoon special
Laundry services
Limousine service
Pets
Spa
Temascal
Tour desk
Transportation
Valet parking
Weddings
Restaurants & Bars
It has 4 restaurants.
La Marea
Specialty / Type of cuisine Mediterránea, Mexicana
The Library Lounge
Specialty / Type of cuisine Bebidas nacionales e importadas
Coral Restaurant + Bar
Specialty / Type of cuisine Bebidas nacionales e importadas, Carnes, Mariscos, Mexicana
Bar de Piscina
Specialty / Type of cuisine Bebidas nacionales e importadas
Policies
Need-to-know information for guests at this property