Go Back
See all hotels in Playa del Carmen, Quintana Roo, Mexico

Viceroy Riviera Maya

Do you prefer to book by phone?

Ask about our special rates

Viceroy Riviera Maya

Relevant aspects

  • The hotel accepts pets weighing up 10 kilos (22 lb) (fees and restrictions apply)

Do you prefer to book by phone?

Ask about our special rates

Loading recommendations

BEST PRICE ACCORDING TO YOUR SEARCH

Your selected option on Trivago

Your selected option on Kayak

{{vm.setRecomendationMetas()}}

{{vm.setRecomedationLabel()}}

{{room.name}} ({{room.rate.totalRooms}} {{vm.getRoom(room.rate.totalRooms)}})

  • Free cancellation until {{room.rate.rate.cancellationPolicies.freeCancellationExpire | date: vm.dateConfig}}
  • No prepayment needed, pay at the property
  • Not refundable
  • {{vm.mealplans[room.rate.rate.mealPlanCode]}}
Price per night
{{room.rate.rate.taxes.discount | number: 0}}%
+ taxes and feestaxes Taxes included Taxes not included

{{vm.featuredRoom.name}} ({{vm.roomsTotal }} {{vm.getRoom(vm.roomsTotal )}})

  • Free cancellation until {{vm.featuredRoom.rate.rate[0].cancellationPolicies.freeCancellationExpire | date: vm.dateConfig}}
  • No prepayment needed, pay at the property
  • Not refundable
  • {{vm.mealplans[vm.featuredRoom.rate.rate[0].mealPlanCode]}}
Price per night
{{vm.featuredRoom.rate.rate[0].taxes.discount | number: 0}}%
+ taxes and feestaxes Taxes included Taxes not included
Your selected option on Trivago
Your selected option on Kayak
Room type
Meal Plan
Price per night

Choose your room

Filter by meal plan

{{room.name}}
Unique Room
  • Beds: {{room.bedding}}
  • View: {{room.view + room.derbysoft}}
Unbeatable Offer

Select the plan:

  • {{vm.mealplans[room.roomRateMobileSelected.mealPlanCode]}}
  • Free cancellation (until {{room.roomRateMobileSelected.cancellationPolicies.freeCancellationExpire | date: vm.dateConfig }})
  • Not refundable
  • Kids free {{room.kidsFreeTo | kidsAgeRange }}
  • {{vm.getPromotionTranslation(room.roomRateMobileSelected.promotion)}}

    {{room.roomRateMobileSelected.promotionValue}}

    {{room.roomRateMobileSelected.bookingDates}}

    {{room.roomRateMobileSelected.travelDates}}

  • Save - when logging in

    You saved


Room per night

{{room.roomRateMobileSelected.taxes.discount | number: 0 }}%

+ taxes and feestaxes

Taxes not included Taxes included

Total {{vm.boxData.nights}} {{vm.boxData.nights === 1 ? vm.lnMessages.nightm : vm.lnMessages.nighstm}} {{vm.boxData.rooms}} rooms

No prepayment needed, pay at the property

Option to book now and pay later

Up to {{vm.monthInterestData.title}}

{{ room.unavailableStatus.messages.title1 }}

{{ room.unavailableStatus.messages.title2 }}
{{ room.unavailableStatus.messages.needhelp }} {{vm.phoneBase | tel}}

This hotel has no availability on your selected dates {{vm.checkIn | date:'MMMM d' | capitalize}} to {{vm.checkOut | date:'MMMM d' | capitalize}} {{vm.checkIn | date:'d MMMM' | capitalize}} to {{vm.checkOut | date:'d MMMM' | capitalize}}

Suggested nearby dates {{vm.getRecomendateDatePax()}}

Search

Choose your departure date

Choose the age of the children

Adults only: This hotel is exclusively for guests of legal age.

Choose your room

Filter by meal plan

Room typeTravelersYour optionsPrice per nightSelect rooms
Loading rooms
Unique Room
  • {{room.bedding + room.hotelbeds}}
  • View: {{room.view + room.derbysoft}}
x {{vm.getNumDistriMovil(rate.paxFam, true)}}
+
x {{vm.getNumDistriMovil(rate.paxFam,false)}}

{{ vm.distriTablePax(rate.paxFam) }}

  • Meals
    {{vm.mealplans[rate.mealPlanCode]}}
  • Free cancellation Up to {{rate.cancellationPolicies.freeCancellationExpire | date: vm.dateConfig }}
  • You can pay later
  • No prepayment needed, pay at the property
  • Not refundable
  • Kids free {{room.kidsFreeTo | kidsAgeRange }}
  • {{vm.getPromotionTranslation(rate.promotion)}}

    {{rate.promotionValue}}

    {{rate.bookingDates}}

    {{rate.travelDates}}

Unbeatable Offer
{{rate.taxes.discount | number: 0 }}%
+ taxes and feestaxes Taxes included Taxes not included

Save - when logging in

You saved

{{ room.unavailableStatus.messages.title1 }}

{{ room.unavailableStatus.messages.title2 }}

{{ room.unavailableStatus.messages.needhelp }}

{{vm.phoneBase | tel}}

+ taxes and feestaxes
Taxes included
Taxes not included
Total {{vm.boxData.nights}} {{vm.boxData.nights === 1 ? vm.lnMessages.nightm : vm.lnMessages.nighstm}}

  • Instant confirmation
  • {{vm.mealplans[rateCopy.mealPlanCode]}}
  • Free cancellation Up to {{rateCopy.cancellationPolicies.freeCancellationExpire | date: vm.dateConfig }}
  • You can pay later
  • No prepayment needed, pay at the property
  • Not refundable
  • Kids free {{room.kidsFreeTo | kidsAgeRange }}
  • {{vm.getPromotionTranslation(rateCopy.promotion)}}
  • {{vm.getPromotionTranslation(rateCopy.promotion)}}
Loading rooms

Choose your room

Filter by meal plan

{{room.name}}
Unique Room
  • Beds: {{room.bedding}}
  • View: {{room.view + room.derbysoft}}
Unbeatable Offer

Select the plan:

  • {{vm.mealplans[room.roomRateMobileSelected.mealPlanCode]}}
  • Free cancellation (until {{room.roomRateMobileSelected.cancellationPolicies.freeCancellationExpire | date: vm.dateConfig }})
  • Not refundable
  • Kids free {{room.kidsFreeTo | kidsAgeRange }}
  • {{vm.getPromotionTranslation(room.roomRateMobileSelected.promotion)}}

    {{room.roomRateMobileSelected.promotionValue}}

    {{room.roomRateMobileSelected.bookingDates}}

    {{room.roomRateMobileSelected.travelDates}}

  • Save - when logging in

    You saved


Room per night

{{room.roomRateMobileSelected.taxes.discount | number: 0 }}%

+ taxes and feestaxes

Taxes not included Taxes included

Total {{vm.boxData.nights}} {{vm.boxData.nights === 1 ? vm.lnMessages.nightm : vm.lnMessages.nighstm}} {{vm.boxData.rooms}} rooms

No prepayment needed, pay at the property

Option to book now and pay later

Up to {{vm.monthInterestData.title}}

{{ room.unavailableStatus.messages.title1 }}

{{ room.unavailableStatus.messages.title2 }}
{{ room.unavailableStatus.messages.needhelp }} {{vm.phoneBase | tel}}

No rooms available

Try checking other dates or call us for free at

{{vm.phoneBase | tel}}
Oh no. Something went wrong

The information for this hotel is not available, please try again later or contact us at:

{{vm.phoneBase | tel}}

Customer Reviews

{{vm.listReviews.ratings.guest.overall}}

{{vm.hotel.surveyAverage.averageValue | getRatingDesc}}

{{vm.listReviews.ratings.guest.count}} reviews
  • Property Conditions

    {{vm.listReviews.ratings.guest.condition}}
  • Cleanliness

    {{vm.listReviews.ratings.guest.cleanliness}}
  • Service and Staff

    {{vm.listReviews.ratings.guest.service}}
  • Comodidad

    {{vm.listReviews.ratings.guest.comfort}}
  • Staff Attention

    {{vm.listReviews.ratings.guest.amenities}}
  • Comfort

    {{vm.listReviews.ratings.guest.comfort}}
  • Location

    {{vm.listReviews.ratings.guest.neighborhood}}
  • Quality-Price

    {{vm.listReviews.ratings.guest.value_for_money}}

Customers Say

Customers highlight the excellent sound quality, with deep bass and clear highs. They describe them as comfortable and with good noise cancellation. They also appreciate the design and battery life. However, some customers mention that the materials leave much to be desired, such as the simple plastic and synthetic leather of the headband.

Generated with AI from customer reviews

What guests liked most about this place

  • {{review.rating | number: 0 | getRatingDesc}}

    {{review.rating | number: 0}}
    {{(review.stay_date ? (review.stay_date + '-01') : review.date_submitted) | date:"MMMM yyyy"}}

    {{review.reviewer_name | titleCase}}

    {{review.text}}

About hotel

Viceroy Riviera Maya is a set of 41 villas in front of Xcalacoco Beach, in Playa del Carmen, all of them equipped with a private plunge pool and a variety of amenities, such as air conditioning, coffeemaker, and cable TV. Accommodations are also fitted with a hammock, bathrobes and slippers, and deluxe amenities in the private bathroom with rain shower. This property includes La Marea restaurant, and the Coral restaurant and bar, as well as The Library Lounge bar and a pool bar. The Spa at the hotel offers a variety of Mayan ancestral treatments, massages, wet areas, and temascal, for an extra charge. The hotel offers an outdoor pool, a terrace, and yoga. A tour desk, open and closed conference facilities, and airport transfers are also available for an extra charge. The hotel accepts pets weighing up to 10 kilos (22 lb), fees and restrictions apply. The hotel is 8 kilometers (5 mi) from the Gran Coyote Golf Course, 15 kilometers (9.3 mi) from the Pájaros Semi-open Sinkhole, and 45 kilometers (28 mi) from the town of Akumal, where you will find turtle swim activities. Cancún International Airport (CUN) is 52 kilometers (32.3 mi) away. ***The hotel does not accept guests under 12 years. ***There may be mandatory fees determined by the hotel to be paid directly at check-in or check-out. ***The local government has an environmental tax of $28.27 MXN or $1.70 USD per room, per night, payable directly at the hotel. ***Before your trip, please check with the national government the entry and stay requirements of the country you are visiting. Keep in mind that it is the traveler's responsibility to meet the rules and regulations established by the destination country.

Hotel services

Included services

  • Beach
  • Concierge
  • Currency exchange
  • Fitness center
  • Housekeeping
  • Internet
  • Multilingual staff
  • Newspapers in the lobby
  • Parking
  • Pool
  • Terrace
  • Yoga

Services with extra charge

  • 24-hour room service
  • Airport transfers
  • Car rental
  • Conference facilities
  • Cooking classes
  • Dry cleaning service
  • Gift shop
  • Honeymoon special
  • Laundry services
  • Limousine service
  • Pets
  • Spa
  • Temascal
  • Tour desk
  • Transportation
  • Valet parking
  • Weddings

Restaurants & Bars

It has 4 restaurants.

Policies

Need-to-know information for guests at this property

Free cancellation

This hotel has Free cancellation

Book now, pay later

Create your itinerary paying $0.00

Other users searched for these accommodations

Didn't find the right hotel?

Try looking for more hotel options in Playa del Carmen, Quintana Roo, Mexico

See more hotel options

Contact us!

Do you need help? Contact us

Save up to 10% extra on Hotels with our app!

Download the PriceTravel app