A prepayment is required to guarantee your reservation, in accordance with the Reservation Policies. The property can charge the card provided at any time after booking. The charge will have a supplement of 5% of the commission absorbed by the payment management portal, which guarantees security for the customer and the hotel. The property can charge the balance of the reservation at any time within 5 days prior to arrival with a 5% surcharge, which will be charged through the hotel's website. This same amount will not be refundable in case of cancellation. For cancellations made within 21 days, the 50% deposit will not be refundable. For cancellations made within 5 days prior to arrival, the total amount of the reservation will not be refundable. The property accepts credit card payments upon check-in, with an additional 5% commission charge. Note that the property advises guests to travel with cash, as the island has no banks, only an ATM, and credit card terminals often fail. Please note that when you book 3 rooms or more or 6 or more guests, special policies apply. The Tierra del Mar Hotel is located a few steps from the beach, close to the city center, where the nightlife of Holbox Island is concentrated. Loud music can be expected until midnight. Some units have a seating area where you can relax. Some rooms have a terrace or balcony. All rooms include a private bathroom. At the establishment, you will find a shared living room and also a boutique where you can purchase a selection of our handmade products. Cancun International Airport is 175 kilometers away. Breakfast is served directly on the beach, just one minute from the hotel.