Go Back
See all hotels in Playa del Carmen, Quintana Roo, Mexico

Hyatt Centric Playa del Carmen - Downtown House and Beach House

Do you prefer to book by phone?

Ask about our special rates

{{vm.phoneBase | tel}}

Hyatt Centric Playa del Carmen - Downtown House and Beach House

Relevant aspects

  • Ideal for 4-night stays! Located in the heart of Playa del Carmen, this hotel has an excellent location score of 9.2, Do you want to sleep loose? This hotel scores highly for the comfort of its beds.
  • Information about breakfast Americano
  • Rooms with: City views
  • Access to the Thompson Playa del Carmen Beach House sister hotel
  • Adult-only hotel
  • The hotel accepts pets weighing up to 11 kilos (24 lb) (fees and restrictions apply)

Do you prefer to book by phone?

Ask about our special rates

{{vm.phoneBase | tel}}

Loading recommendations

BEST PRICE ACCORDING TO YOUR SEARCH

Your selected option on Trivago

Your selected option on Kayak

{{vm.setRecomendationMetas()}}

{{vm.setRecomedationLabel()}}

{{room.name}} ({{room.rate.totalRooms}} {{vm.getRoom(room.rate.totalRooms)}})

  • Free cancellation until {{room.rate.rate.cancellationPolicies.freeCancellationExpire | date: vm.dateConfig}}
  • No prepayment needed, pay at the property
  • Not refundable
  • {{vm.mealplans[room.rate.rate.mealPlanCode]}}
Price per night
{{room.rate.rate.taxes.discount | number: 0}}%
+ taxes and feestaxes Taxes included Taxes not included

{{vm.featuredRoom.name}} ({{vm.roomsTotal }} {{vm.getRoom(vm.roomsTotal )}})

  • Free cancellation until {{vm.featuredRoom.rate.rate[0].cancellationPolicies.freeCancellationExpire | date: vm.dateConfig}}
  • No prepayment needed, pay at the property
  • Not refundable
  • {{vm.mealplans[vm.featuredRoom.rate.rate[0].mealPlanCode]}}
Price per night
{{vm.featuredRoom.rate.rate[0].taxes.discount | number: 0}}%
+ taxes and feestaxes Taxes included Taxes not included
{{vm.titlePax()}}
+ taxes and feestaxes Taxes included Taxes not included
Total {{vm.boxData.nights}} {{vm.boxData.nights === 1 ? vm.lnMessages.nightm : vm.lnMessages.nighstm}}

Option to book now and pay later

{{vm.titlePaxMeta()}}
+ taxes and feestaxes Taxes included Taxes not included
Total {{vm.boxData.nights}} {{vm.boxData.nights === 1 ? vm.lnMessages.nightm : vm.lnMessages.nighstm}}

Option to book now and pay later

Your selected option on Trivago
Your selected option on Kayak
Room type
Meal Plan
Price per night

Choose your room

Filter by meal plan

{{room.name}}
{{room.pictures.length}}
Unique Room

{{room.name + room.expedia}}

  • Beds: {{room.bedding}}
  • View: {{room.view + room.derbysoft}}
Unbeatable Offer

Select the plan:

  • {{vm.mealplans[room.roomRateMobileSelected.mealPlanCode]}}
  • Free cancellation (until {{room.roomRateMobileSelected.cancellationPolicies.freeCancellationExpire | date: vm.dateConfig }})
  • Not refundable
  • Kids free {{ room.roomRateMobileSelected.kidsFreeTo | kidsAgeRange }}
  • {{vm.getPromotionTranslation(room.roomRateMobileSelected.promotion)}}

    {{room.roomRateMobileSelected.promotionValue}}

    {{room.roomRateMobileSelected.bookingDates}}

    {{room.roomRateMobileSelected.travelDates}}

  • Save - when logging in

    You saved

Room per night

{{room.roomRateMobileSelected.taxes.discount | number: 0 }}%

+ taxes and feestaxes

Taxes not included Taxes included

Total {{vm.boxData.nights}} {{vm.boxData.nights === 1 ? vm.lnMessages.nightm : vm.lnMessages.nighstm}} {{vm.boxData.rooms}} rooms

No prepayment needed, pay at the property

Option to book now and pay later

Up to {{vm.monthInterestData.title}}

{{ room.unavailableStatus.messages.title1 }}

{{ room.unavailableStatus.messages.title2 }}
{{ room.unavailableStatus.messages.needhelp }} {{vm.phoneBase | tel}}

  • {{vm.titleForRoomRecomendation($index + 1, room)}}

    {{vm.mealplans[room.rate.mealPlanCode]}}
    Foto de la habitación

    {{room.name}}

    {{vm.mealplans[room.rate.mealPlanCode]}}

    Free cancellation

    until {{room.rate.cancellationPolicies.freeCancellationExpire | date: vm.dateConfig}}

    Room per night

    {{room.rate.taxes.discount | number: 0 }}%

    Total final

{{ vm.titleTotalRecomendation() }}

Taxes included

  • {{vm.lang.room}} 1 {{vm.lang.for}} {{vm.getNumDistriMovil(vm.featuredRoom.rate.rate[0].paxFam, true)}} {{vm.getNumDistriMovil(vm.featuredRoom.rate.rate[0].paxFam, true) == 1 ? vm.lang.adult : vm.lang.adults}}

    {{vm.mealplans[vm.featuredRoom.rate.rate[0].mealPlanCode]}}
    Foto de la habitación

    {{vm.featuredRoom.name}}

    {{vm.mealplans[vm.featuredRoom.rate.rate[0].mealPlanCode]}}

    Free cancellation

    until {{vm.featuredRoom.rate.rate[0].cancellationPolicies.freeCancellationExpire | date: vm.dateConfig}}

    Room per night

    {{vm.featuredRoom.rate.rate[0].taxes.discount | number: 0 }}%

    Total final

{{vm.titlePaxMeta()}}

Taxes included
Imagen 3 de la habitación
{{vm.recomendationsList.totalRooms }} Hab.

{{ vm.titleTotalRecomendation() }}

Room per night

Taxes included

Total final:

Option to book now and pay later

Imagen 1 de la habitación

{{vm.titlePaxMeta()}}

Room per night

Taxes included

Total final:

Option to book now and pay later

This hotel has no availability on your selected dates {{vm.checkIn | date:'MMMM d' | capitalize}} to {{vm.checkOut | date:'MMMM d' | capitalize}} {{vm.checkIn | date:'d MMMM' | capitalize}} to {{vm.checkOut | date:'d MMMM' | capitalize}}

Suggested nearby dates {{vm.getRecomendateDatePax()}}

Search

Choose your departure date

Choose the age of the children

Adults only: This hotel is exclusively for guests of legal age.

Other rooms

{{vm.roomsAvailables}} {{vm.lang.roomTypes}}

{{ $index > 0 ? ',': '' }} {{ room.name }}

This hotel has no availability on your selected dates {{vm.checkIn | date:'MMMM d' | capitalize}} to {{vm.checkOut | date:'MMMM d' | capitalize}} {{vm.checkIn | date:'d MMMM' | capitalize}} to {{vm.checkOut | date:'d MMMM' | capitalize}}

Suggested nearby dates {{vm.getRecomendateDatePax()}}

  • Foto de la suite frente al mar rounded-4
    {{room.pictures.length}}
    • {{room.bedding}}
    • View: {{room.view + room.derbysoft}}
    • Kids free {{room.kidsFreeTo | kidsAgeRange }}

    {{ room.unavailableStatus.messages.title1 }}

    {{ room.unavailableStatus.messages.title2 }}
    {{ room.unavailableStatus.messages.needhelp }} {{vm.phoneBase | tel}}

  • {{vm.titleForRoomRecomendation($index + 1, room)}}

    {{vm.mealplans[room.rate.mealPlanCode]}}
    Foto de la habitación

    {{room.name}}

    {{vm.mealplans[room.rate.mealPlanCode]}}

    Free cancellation

    until {{room.rate.cancellationPolicies.freeCancellationExpire | date: vm.dateConfig}}

    Room per night

    {{room.rate.taxes.discount | number: 0 }}%

    Total final

{{ vm.titleTotalRecomendation() }}

Taxes included
Imagen 3 de la habitación
{{vm.recomendationsListUnique.totalRooms }} Hab.

{{ vm.titleTotalRecomendation() }}

Room per night

Taxes included

Total final:

Option to book now and pay later

Choose your room

Filter by meal plan

Room typeTravelersYour optionsPrice per nightSelect rooms
Loading rooms
Recommended for {{vm.getTitleRecomendedPax(room.recommendedRate)}}
Unique Room
{{room.name}}
{{room.pictures.length}}
  • {{room.bedding + room.hotelbeds}}
  • View: {{room.view + room.derbysoft}}
x {{vm.getNumDistriMovil(rate.paxFam, true)}}
+
x {{vm.getNumDistriMovil(rate.paxFam,false)}}

{{ vm.distriTablePax(rate.paxFam) }}

  • Meals
    {{vm.mealplans[rate.mealPlanCode]}}
  • Free cancellation Up to {{rate.cancellationPolicies.freeCancellationExpire | date: vm.dateConfig }}
  • You can pay later
  • No prepayment needed, pay at the property
  • Not refundable
  • Kids free {{rate.kidsFreeTo | kidsAgeRange }}
  • {{vm.getPromotionTranslation(rate.promotion)}}

    {{rate.promotionValue}}

    {{rate.bookingDates}}

    {{rate.travelDates}}

Unbeatable Offer
{{rate.taxes.discount | number: 0 }}%
+ taxes and feestaxes Taxes included Taxes not included

Save - when logging in

You saved

{{ room.unavailableStatus.messages.title1 }}

{{ room.unavailableStatus.messages.title2 }}

{{ room.unavailableStatus.messages.needhelp }}

{{vm.phoneBase | tel}}

+ taxes and feestaxes
Taxes included
Taxes not included
Total {{vm.boxData.nights}} {{vm.boxData.nights === 1 ? vm.lnMessages.nightm : vm.lnMessages.nighstm}}

  • Instant confirmation
  • {{vm.mealplans[rateCopy.mealPlanCode]}}
  • Free cancellation Up to {{rateCopy.cancellationPolicies.freeCancellationExpire | date: vm.dateConfig }}
  • You can pay later
  • No prepayment needed, pay at the property
  • Not refundable
  • Kids free {{room.kidsFreeTo | kidsAgeRange }}
  • {{vm.getPromotionTranslation(rateCopy.promotion)}}
  • {{vm.getPromotionTranslation(rateCopy.promotion)}}

No rooms available

Try checking other dates or call us for free at

{{vm.phoneBase | tel}}
Oh no. Something went wrong

The information for this hotel is not available, please try again later or contact us at:

{{vm.phoneBase | tel}}

Customer Reviews

{{vm.hotel.surveyAverage ? vm.hotel.surveyAverage.averageValue : 0}}

{{vm.hotel.surveyAverage.averageValue | getRatingDesc}}

{{(vm.hotel.surveyAverage.totalSurveys | number ) | commanseparatecolo}} reviews

  • Property Conditions

    {{vm.listReviews.ratings.guest.condition}}

  • Cleanliness

    {{vm.listReviews.ratings.guest.cleanliness}}

  • Amenities

    {{vm.listReviews.ratings.guest.service}}

  • Comodidad

    {{vm.listReviews.ratings.guest.comfort}}

  • Staff & service

    {{vm.listReviews.ratings.guest.amenities}}

  • Comfort

    {{vm.listReviews.ratings.guest.comfort}}

  • Location

    {{vm.listReviews.ratings.guest.neighborhood}}

  • Quality-Price

    {{vm.listReviews.ratings.guest.value_for_money}}

Customers Say

Customers highlight the excellent sound quality, with deep bass and clear highs. They describe them as comfortable and with good noise cancellation. They also appreciate the design and battery life. However, some customers mention that the materials leave much to be desired, such as the simple plastic and synthetic leather of the headband.

Generated with AI from customer reviews

What guests liked most about this place

  • {{review.rating | number: 0 | getRatingDesc}}

    {{review.rating | number: 0}}
    {{(review.stay_date ? (review.stay_date + '-01') : review.date_submitted) | date:"MMMM yyyy"}}

    {{(!review.reviewer_name || review.reviewer_name === 'null') ? 'Anonymous' : (review.reviewer_name | titleCase)}}

    {{review.text}}

How customer reviews work

All reviews shown come from real guest experiences. Only people who have booked accommodation with us can submit their review. We verify reviews based on our guidelines and publish them all, whether positive or negative.

Get more information

About hotel

Hotel Brand/Chain Hyatt Centric

Hyatt Centric Playa del Carmen - Downtown House & Beach House is ideally located in the centre of Playa del Carmen, a short distance from the lively Fifth Avenue and just 300 metres from Plaza 28 de Julio. Guests can choose from two different options: Beach House, with direct access to the beach, or Downtown House, which offers a dynamic urban atmosphere and a terrace with panoramic ocean views, allowing visitors to enjoy the best of both environments: the busy city life and the serenity of the coast. The hotel is ideal for families and pet-friendly. It has open outdoor pools throughout the year and a gym. You can enjoy delicious meals or refreshing cocktails at any of the 3 restaurants and bars, either on the rooftop of Downtown House or beachfront at Beach House. Rooms are spacious and refined, air-conditioned and equipped with flat-screen cable TVs and Chromecast. Some rooms include a comfortable seating area to relax after a day of exploration, and bathrobes and toiletries are provided free of charge. Guests will have additional benefits, such as tequila or mezcal tastings, daily bottled water and high-speed Wi-Fi access. The Hyatt Centric Playa Del Carmen is conveniently located 700 metres from the ADO International Bus Station and 900 metres from the Playa del Carmen Maritime Terminal. Cancun International Airport, which is the nearest, is just 45 minutes away by car. The Hyatt Centric Playa del Carmen offers a unique experience for all types of travelers, whether they are looking to relax on the beach or experience exciting adventures in the city.

Hotel services

Most popular services

  • Parking lot
  • Themed dinners
  • Pool
  • Transfers to the airport
  • Transfers to the cruise port

Activities

  • Ski
  • Beach
  • Temporary art galleries (Extra cost) Outside the accommodation
  • Fishing (Extra cost) Outside the accommodation
  • Snorkel (Extra cost) Outside the accommodation
  • Live music/shows (Extra cost) Outside the accommodation
  • Cycling Outside the accommodation
  • Beach
  • Cooking classes (Extra cost) Outside the accommodation
  • Nightclub
  • Tourist assistance
  • Board games
  • Ski
  • TV room
  • Yoga

Main Amenities

  • Wireless Internet
  • Parking lot
  • Terrace
  • Wireless Internet
  • Parking lot
  • Long-term parking (Extra cost)
  • Currency exchange
  • Elevator
  • Only adults
  • Parking lot

Food & Drink

  • Restaurant
  • Themed dinners
  • Themed dinners (Extra cost) Outside the accommodation
  • Children's menu (Extra cost)
  • Snack Bar
  • Breakfast in the Room
  • Restaurant
  • Café
  • Special diets
  • Breakfast only for 2
  • Packed lunches
  • Pool bar
  • Themed dinners
  • Restaurant
  • Themed dinners

Miscellaneous

  • Pets
  • Opening hours
  • Pets

Pool & Wellness

  • Towels
  • Outdoor pool
  • Shallow area
  • Beach chairs/loungers
  • Infinity pool
  • Parasols
  • Open all year round
  • Pool with views
  • Rooftop pool
  • Shallow area
  • Beach chairs/loungers
  • Parasols
  • Open all year round
  • Beach chairs/loungers
  • Parasols
  • Pool
  • Hydromassage bathtub
  • Pool

Room

  • Toilet paper
  • Slippers
  • Walk-in closet
  • Bedding
  • Outdoor furniture
  • Dining table
  • Socket near the bed
  • Clothes rack
  • Sitting area
  • Dining area
  • Minibar
  • Ironing utensils (Extra cost)
  • Ironing utensils
  • Ventilator
  • Socket near the bed

Pets

  • They are allowed
  • Pet basket
  • Pet bowls

Media and Technology

  • Streaming service (like Netflix)

Transportation

  • Transfers to the cruise port
  • Transfers to the airport (Extra cost)
  • Transportation (Extra cost)
  • Transfers to the airport
  • Transfers to the airport
  • Transfers to the cruise port

Facilities & Services

  • Valet parking
  • Medical service (Extra cost)
  • Meeting/banquet rooms (Extra cost)
  • For all ages

Reception Services

  • Luggage storage
  • 24 -hour reception
  • Provide invoice
  • Express check-in
  • Wake-up service
  • Room service

Business Facilities

  • Meeting room

Family-Friendly Entertainment & Services

  • Babysitter (Extra cost)

Cleaning Services

  • Cleaning products
  • Dry cleaning service (Extra cost)
  • Laundry services (Extra cost)

Security

  • Security alarm
  • Access card
  • Fire extinguishers
  • Security
  • Security cameras Outside the accommodation
  • Carbon monoxide detector

General

  • Smoking is prohibited throughout the property

Accessibility

  • Adapted for people with reduced mobility
  • Adapted for wheelchairs
  • Visual support: BRAILLE

Communal Areas

  • Smoking area

Languages ​​Spoken

  • English

Views & Outdoors

  • View

Restaurants & Bars

It has 3 restaurants.

Nearby places

  • Parque Fundadores 750 m
  • Playa Real 850 m
  • Playa Mart Paseo 1,1 km
  • Parque El Peten 8 km
  • Xcaret Park 9 km
  • Punta Venado Bike Park 15 km
  • Playa de Playa del Carmen 300 m
  • Playacar Beach 950 m
  • Playa de Mayakoba 8 km
  • Nasin Grup 0 m
  • Media Luna 50 m
  • Party Playa 150 m
  • Aeropuerto nacional de Playa del Carmen 1,2 km
  • Aeropuerto internacional de Cozumel 35 km
  • Aeropuerto internacional de Cancún 55 km
  • Terminal de Autobuses Ado 400 m
  • Servicio Colectivo Foráneo 900 m

Policies

Need-to-know information for guests at this property

Free cancellation

This hotel has Free cancellation

Book now, pay later

Create your itinerary paying $0.00

Other users searched for these accommodations

Didn't find the right hotel?

Try looking for more hotel options in Playa del Carmen, Quintana Roo, Mexico

See more hotel options

Contact us!

Do you need help? Contact us

By WhatsApp By Messenger For booking +1 855 437 8999

Save up to 10% extra on Hotels with our app!

Download the PriceTravel app

app store google play