Go Back
See all accommodations in Playa del Carmen, Quintana Roo, Mexico

Do you prefer to book by phone?

Ask about our special rates

Hyatt Centric Playa del Carmen - Downtown House and Beach House

Relevant aspects

  • Ideal for 4-night stays! Located in the heart of Playa del Carmen, this hotel has an excellent location score of 9.2, Do you want to sleep loose? This hotel scores highly for the comfort of its beds.
  • Information about breakfast Americano
  • Rooms with: City views
  • Access to the Thompson Playa del Carmen Beach House sister hotel
  • Adult-only hotel
  • The hotel accepts pets weighing up to 11 kilos (24 lb) (fees and restrictions apply)

Do you prefer to book by phone?

Ask about our special rates

Loading recommendations

BEST PRICE ACCORDING TO YOUR SEARCH

Your selected option on Trivago

Your selected option on Kayak

{{vm.setRecomendationMetas()}}

{{vm.setRecomedationLabel()}}

{{room.name}} ({{room.rate.totalRooms}} {{vm.getRoom(room.rate.totalRooms)}})

  • Free cancellation until {{room.rate.rate.cancellationPolicies.freeCancellationExpire | date: vm.dateConfig}}
  • No prepayment needed, pay at the property
  • Not refundable
  • {{vm.mealplans[room.rate.rate.mealPlanCode]}}
Price per night
-{{room.rate.rate.taxes.discount | number: 0}}%
+ taxes and feestaxes Taxes included Taxes not included

{{vm.featuredRoom.name}} ({{vm.roomsTotal }} {{vm.getRoom(vm.roomsTotal )}})

  • Free cancellation until {{vm.featuredRoom.rate.rate[0].cancellationPolicies.freeCancellationExpire | date: vm.dateConfig}}
  • No prepayment needed, pay at the property
  • Not refundable
  • {{vm.mealplans[vm.featuredRoom.rate.rate[0].mealPlanCode]}}
Price per night
-{{vm.featuredRoom.rate.rate[0].taxes.discount | number: 0}}%
+ taxes and feestaxes Taxes included Taxes not included
Your selected option on Trivago Your selected option on Kayak {{vm.getTitleForHeaderRecomentation()}}
Price with participating banks
Imagen 3 de la habitación
{{vm.recomendationsList.totalRooms }} Hab.

{{ vm.titleTotalRecomendation() }}

+ taxes and feestaxes

Taxes included

Taxes not included

Total final:

Option to book now and pay later

Price with participating banks
Imagen 1 de la habitación

{{vm.titlePaxMeta()}}

+ taxes and feestaxes

Taxes included

Taxes not included

Total final:

Option to book now and pay later

This hotel has no availability on your selected dates {{vm.checkIn | date:'MMMM d' | capitalize}} to {{vm.checkOut | date:'MMMM d' | capitalize}} {{vm.checkIn | date:'d MMMM' | capitalize}} to {{vm.checkOut | date:'d MMMM' | capitalize}}

Suggested nearby dates {{vm.getRecomendateDatePax()}}

Search

Choose your departure date

Choose the age of the children

Adults only: This hotel is exclusively for guests of legal age.

Other rooms

{{vm.roomsAvailables}} {{vm.lang.roomTypes}}

{{ $index > 0 ? ',': '' }} {{ room.name }}

This hotel has no availability on your selected dates {{vm.checkIn | date:'MMMM d' | capitalize}} to {{vm.checkOut | date:'MMMM d' | capitalize}} {{vm.checkIn | date:'d MMMM' | capitalize}} to {{vm.checkOut | date:'d MMMM' | capitalize}}

Suggested nearby dates {{vm.getRecomendateDatePax()}}

{{vm.getTitleForHeaderRecomentation(true)}}
Imagen 3 de la habitación
{{vm.recomendationsListUnique.totalRooms }} Hab.

{{ vm.titleTotalRecomendation() }}

+ taxes and feestaxes

Taxes included

Taxes not included

Total final:

Choose room separately

Filter by meal plan

Room typeTravelersYour optionsPrice per nightSelect rooms
Loading rooms
Unique Room
  • {{room.bedding + room.hotelbeds}}
  • View: {{room.view + room.derbysoft}}
x {{vm.getNumDistriMovil(rate.paxFam, true)}}
+
x {{vm.getNumDistriMovil(rate.paxFam,false)}}

{{ vm.distriTablePax(rate.paxFam) }}

  • Meals
    {{vm.mealplans[rate.mealPlanCode]}}
  • Free cancellation Up to {{rate.cancellationPolicies.freeCancellationExpire | date: vm.dateConfig }}
  • You can pay later
  • No prepayment needed, pay at the property
  • Not refundable
  • Kids free {{rate.kidsFreeTo | kidsAgeRange }}
  • {{rate.promotion}}
  • {{rate.promotionAddedValue}}

    {{rate.promotionValue}}

    {{rate.bookingDates}}

    {{rate.travelDates}}

{{vm.campaignObj.text}}
-{{rate.taxes.discount | number: 0}}%
+ taxes and feestaxes Taxes included Taxes not included

Save - when logging in

You saved

{{ room.unavailableStatus.messages.title1 }}

{{ room.unavailableStatus.messages.title2 }}

{{ room.unavailableStatus.messages.needhelp }}

{{vm.phoneBase | tel}}
Price with participating banks
{{vm.campaignObj.text}}
{{ vm.digits.h1.prev }} {{ vm.digits.h1.val }}
{{ vm.digits.h2.prev }} {{ vm.digits.h2.val }}
:
{{ vm.digits.m1.prev }} {{ vm.digits.m1.val }}
{{ vm.digits.m2.prev }} {{ vm.digits.m2.val }}
:
{{ vm.digits.s1.prev }} {{ vm.digits.s1.val }}
{{ vm.digits.s2.prev }} {{ vm.digits.s2.val }}

+ taxes and feestaxes
Taxes included
Taxes not included
Total {{vm.boxData.nights}} {{vm.boxData.nights === 1 ? vm.lnMessages.nightm : vm.lnMessages.nighstm}}

  • Instant confirmation
  • {{vm.mealplans[rateCopy.mealPlanCode]}}
  • Free cancellation Up to {{rateCopy.cancellationPolicies.freeCancellationExpire | date: vm.dateConfig }}
  • You can pay later
  • No prepayment needed, pay at the property
  • Not refundable
  • Kids free {{room.kidsFreeTo | kidsAgeRange }}
  • {{vm.getPromotionTranslation(rateCopy.promotion)}}
  • {{vm.getPromotionTranslation(rateCopy.promotion)}}

No rooms available

Try checking other dates or call us for free at

{{vm.phoneBase | tel}}
Oh no. Something went wrong

The information for this hotel is not available, please try again later or contact us at:

{{vm.phoneBase | tel}}

Customer Reviews

{{vm.hotel.surveyAverage ? vm.hotel.surveyAverage.averageValue : 0}}

{{vm.hotel.surveyAverage.averageValue | getRatingDesc}}

{{(vm.hotel.surveyAverage.totalSurveys | number ) | commanseparatecolo}} reviews
  • Property Conditions

    {{vm.listReviews.ratings.guest.condition}}
  • Cleanliness

    {{vm.listReviews.ratings.guest.cleanliness}}
  • Amenities

    {{vm.listReviews.ratings.guest.service}}
  • Comodidad

    {{vm.listReviews.ratings.guest.comfort}}
  • Staff & service

    {{vm.listReviews.ratings.guest.amenities}}
  • Comfort

    {{vm.listReviews.ratings.guest.comfort}}
  • Location

    {{vm.listReviews.ratings.guest.neighborhood}}
  • Quality-Price

    {{vm.listReviews.ratings.guest.value_for_money}}

Customers Say

Customers highlight the excellent sound quality, with deep bass and clear highs. They describe them as comfortable and with good noise cancellation. They also appreciate the design and battery life. However, some customers mention that the materials leave much to be desired, such as the simple plastic and synthetic leather of the headband.

Generated with AI from customer reviews

What guests liked most about this place

  • {{review.rating | number: 0 | getRatingDesc}}

    {{review.rating | number: 0}}
    {{(review.stay_date ? (review.stay_date + '-01') : review.date_submitted) | date:"MMMM yyyy"}}

    {{(!review.reviewer_name || review.reviewer_name === 'null') ? 'Anonymous' : (review.reviewer_name | titleCase)}}

    {{review.text}}

About hotel

Hotel Brand/Chain Hyatt Centric

Hyatt Centric Playa del Carmen - Downtown House & Beach House is located in a prime location in the centre of Playa del Carmen, within walking distance of the busy Fifth Avenue and just 300 metres from Plaza 28 de Julio. Guests can choose from two different options: Beach House, which offers direct access to the beach, or Downtown House, which provides a lively urban atmosphere and a terrace with stunning sea views. Thus, guests can experience both the busy life of the city and the tranquility of the coast. The hotel is family-friendly, accepts pets and features a gym and outdoor pools available year-round. The property has 3 restaurants and bars offering exquisite dishes and refreshing drinks, which can be enjoyed both at Downtown House and Beach House, overlooking the sea. All rooms are spacious and refined, equipped with air conditioning, flat-screen TVs with cable channels and Chromecast. Some units include a comfortable seating area, bathrobes and free toiletries. Various benefits are provided, such as tequila or mezcal tastings, daily bottled water and high-speed Wi-Fi connection. The Hyatt Centric Playa del Carmen is conveniently located 700 metres from the ADO bus station and 900 metres from the Playa del Carmen seaport. The nearest international airport is Cancun Airport, just 45 minutes by car. The Hyatt Centric Playa del Carmen offers a memorable experience for visitors who want to rest by the ocean or participate in exciting activities in the vibrant city.

Hotel services

Most popular services

Pool & Wellness

  • Towels
  • Outdoor pool
  • Open all year round
  • Parasols
  • Shallow area
  • Beach chairs/loungers
  • Rooftop pool
  • Infinity pool
  • Pool with views
  • Pool

Room

  • Toilet paper
  • Slippers
  • Walk-in closet
  • Bedding
  • Outdoor furniture
  • Dining table
  • Socket near the bed
  • Clothes rack
  • Dining area
  • Sitting area
  • Minibar
  • Ironing utensils (Extra cost)
  • Ventilator
  • Socket near the bed

Main Amenities

  • Terrace
  • Wireless Internet
  • Parking lot
  • Long-term parking (Extra cost)
  • Currency exchange
  • Elevator
  • Only adults

Pets

  • They are allowed
  • Pet bowls
  • Pet basket

Activities

  • Temporary art galleries (Extra cost) Outside the accommodation
  • Cycling Outside the accommodation
  • Snorkel (Extra cost) Outside the accommodation
  • Fishing (Extra cost) Outside the accommodation
  • Cooking classes (Extra cost) Outside the accommodation
  • Nightclub
  • Beach
  • Live music/shows (Extra cost) Outside the accommodation
  • Tourist assistance
  • Board games
  • TV room
  • Ski
  • Yoga

Food & Drink

  • Themed dinners (Extra cost) Outside the accommodation
  • Snack Bar
  • Restaurant
  • Breakfast in the Room
  • Children's menu (Extra cost)
  • Special diets
  • Café
  • Breakfast only for 2
  • Packed lunches
  • Pool bar

Media and Technology

  • Streaming service (like Netflix)

Transportation

  • Transfers to the cruise port
  • Transportation (Extra cost)
  • Transfers to the airport (Extra cost)

Facilities & Services

  • Valet parking
  • Medical service (Extra cost)
  • Meeting/banquet rooms (Extra cost)
  • For all ages

Reception Services

  • 24 -hour reception
  • Luggage storage
  • Express check-in
  • Provide invoice
  • Wake-up service
  • Room service

Business Facilities

  • Meeting room

Family-Friendly Entertainment & Services

  • Babysitter (Extra cost)

Cleaning Services

  • Dry cleaning service (Extra cost)
  • Cleaning products
  • Laundry services (Extra cost)

Security

  • Security
  • Access card
  • Security alarm
  • Fire extinguishers
  • Security cameras Outside the accommodation
  • Carbon monoxide detector

Communal Areas

  • Smoking area

Accessibility

  • Adapted for people with reduced mobility
  • Adapted for wheelchairs
  • Visual support: BRAILLE

General

  • Smoking is prohibited throughout the property

Miscellaneous

  • Opening hours
  • Pets

Languages ​​Spoken

  • English

Restaurants & Bars

It has 3 restaurants.

Nearby places

  • Parque Fundadores 750 m
  • Playa Real 850 m
  • Playa Mart Paseo 1,1 km
  • Parque El Peten 8 km
  • Xcaret Park 9 km
  • Punta Venado Bike Park 15 km
  • Playa de Playa del Carmen 300 m
  • Playacar Beach 950 m
  • Playa de Mayakoba 9 km
  • Nasin Grup 0 m
  • Media Luna 50 m
  • Party Playa 150 m
  • Aeropuerto internacional de Cozumel 35 km
  • Aeropuerto internacional de Cancún 55 km
  • Estación aérea naval de Tulum 60 km
  • Terminal de Autobuses Ado 400 m
  • Servicio Colectivo Foráneo 900 m

Policies

Need-to-know information for guests at this property

Free cancellation

This hotel has Free cancellation

Book now, pay later

Create your itinerary paying $0.00

Other users searched for these accommodations

Didn't find the right hotel?

Try looking for more hotel options in Playa del Carmen, Quintana Roo, Mexico

See more hotel options

Save up to 10% extra on Hotels with our app!

Download the PriceTravel app