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The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

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About hotel

Hotel Brand/Chain Luxury Collection

Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a rooftop terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and a ballroom. Enjoy Mediterranean cuisine at Kostali, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee...

Hotel services

Food & Drink

  • Vegetarian breakfast available
  • Vegetarian menu options available
  • Breakfast available (Extra cost)

Others

  • Biodegradable/compostable agitators
  • Biodegradable/compostable straws

Business Facilities

  • Conference space size (meters) -
  • Banquet room
  • Business center
  • Conference space
  • Conference space size (feet) -
  • 24-hour business center

Main Amenities

  • Free wireless internet
  • Internet
  • Electric car charging
  • Elevator
  • Covered parking
  • Secure parking
  • Garden view
  • Free newspaper
  • Valet parking (Extra cost)

Building Features

  • Braille or embossed signage
  • Double glazing on all windows
  • Stairless path to the entrance
  • On-site shopping mall

Accessibility

  • Auditory guidance
  • Wheelchair-accessible room
  • Wheelchair-accessible check-in table
  • Wheelchair-accessible gym
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible travel route

Security

  • Visual alarms in the corridors

Reception Services

  • Multilingual personnel
  • Coffee service in the lobby
  • Reception
  • Luggage storage
  • Express check-out
  • 24 -hour reception
  • Cleaning service on request
  • Concierge

Activities

  • Segway rental or tour nearby
  • Fitness classes
  • Ballroom
  • 24-hour fitness center
  • Boat tours
  • Golf

Cleaning Services

  • Change of sheets (on request)
  • Change of towels (on request)

Bathroom

  • Only showers that save water

Facilities & Services

  • Smoke-free property

Room

  • Safe

Pool & Wellness

  • Sun terrace

Restaurants & Bars

It has 3 restaurants.

Hotel rules

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Need-to-know information for guests at this property

Check-in instructions

Customer Reviews

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Free cancellation

This hotel has Free cancellation

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