Sonesta Hotel Bucaramanga is located within the Parque Caracolí shopping center, in the Floridablanca sector of the city. This contemporary-style property features a pool on a terrace, an equipped fitness center, a free parking area, and seven meeting rooms. The hotel also offers a restaurant, a bar to enjoy cocktails, and 24-hour room service. The 104 guest rooms are equipped with air conditioning, free WiFi, work desk, flat-screen TV, and bathroom with shower. The hotel offers complimentary parking and transportation service for an extra charge. The hotel is less than 1 kilometer (0.6 mi) from Acualago Park, where you will find pools, slides, and a lazy river. The property is 6 kilometers (3.7 mi) from downtown and 11 kilometers (6.8 mi) from Santísimo Hill Eco-park. Palonegro International Airport (BGA) is 21 kilometers (13 mi) away. ***By law, currency exchange in hotels in Colombia is not permitted. ***There may be mandatory fees determined by the hotel to be paid directly upon check-in or check-out. ***Based on Decree 297 from 2016, VAT exemption will be applied to foreigners residing abroad, proving their immigrant status through the original passport with the valid seal of Permiso de Ingreso y Permanencia PIP-3, PIP-5, PIP-6, or PIP-10; or a valid Temporary VISA TP-7, TP-11, or TP-12, Andean Card, or Mercosur Card, documents that should be presented at check-in. Before your trip, please check directly with the national government the entry and stay requirements of the country you are visiting. Keep in mind that it is the responsibility of the traveler to meet the rules and regulations established by the destination country.