The hotel is located in Phitsanulok town, near the bus terminal and shopping centre which can both be reached in around 3 and 5 minutes respectively on foot. Tourist attractions such as the Wat Phra Sri Rattana Mahathat Chinnarat Buddha and Dr. Thavee Museum are roughly 10 minutes away by car. Built in 2010 this is one of the newest modern Thai style hotels in Phitsanulok. Guests are welcomed in the air-conditioned lobby at the 24-hour reception which also offers a 24-hour check-out service. Facilities include a hotel safe, currency exchange facilities and lift access. Refreshments can be taken at the café or restaurant. A conference room and conference facilities are provided, as is wireless Internet access. For a fee guests can take advantage of the hotel's room or laundry services, plus bicycle hire. A car park is available for guests with vehicles. There are 75 guest rooms on offer. All the guest rooms reflect both Asian and local influences coupled with the comfort of international-standard accommodation. There are superior, deluxe rooms and a suite on offer for guests and all rooms are en suite with a shower and a bath. A hairdryer is provided and a double or king-size bed comes as standard. Wireless Internet access is provided free of charge in all rooms. Other amenities include satellite/cable TV, a direct dial telephone and a safe. The rooms' minibar and tea and coffee making facilities provide guests with in-room refreshments. Individually regulated air conditioning and heating feature as standard. Guests can cool off at the hotel's outdoor swimming pool and saltwater pool. There is also an additional children's swimming for younger guests. Sun loungers and parasols are provided and refreshments are served for an additional fee at the poolside snack bar. The Dong Phu Kerd golf course is located approximately 3 km from the establishment.