Go Back
See all accommodations in Hangzhou, China

Relais & Chateaux Chaptel Hangzhou

Do you prefer to book by phone?

Ask about our special rates

{{vm.phoneBase | tel}}

Relais & Chateaux Chaptel Hangzhou

Do you prefer to book by phone?

Ask about our special rates

{{vm.phoneBase | tel}}

Loading recommendations

BEST PRICE ACCORDING TO YOUR SEARCH

Your selected option on Trivago

Your selected option on Kayak

{{vm.setRecomendationMetas()}}

{{vm.setRecomedationLabel()}}

{{room.name}} ({{room.rate.totalRooms}} {{vm.getRoom(room.rate.totalRooms)}})

  • Free cancellation until {{room.rate.rate.cancellationPolicies.freeCancellationExpire | date: vm.dateConfig}}
  • No prepayment needed, pay at the property
  • Not refundable
  • {{vm.mealplans[room.rate.rate.mealPlanCode]}}
Price per night
{{room.rate.rate.taxes.discount | number: 0}}%
+ taxes and feestaxes Taxes included Taxes not included

{{vm.featuredRoom.name}} ({{vm.roomsTotal }} {{vm.getRoom(vm.roomsTotal )}})

  • Free cancellation until {{vm.featuredRoom.rate.rate[0].cancellationPolicies.freeCancellationExpire | date: vm.dateConfig}}
  • No prepayment needed, pay at the property
  • Not refundable
  • {{vm.mealplans[vm.featuredRoom.rate.rate[0].mealPlanCode]}}
Price per night
{{vm.featuredRoom.rate.rate[0].taxes.discount | number: 0}}%
+ taxes and feestaxes Taxes included Taxes not included
{{vm.titlePax()}}
+ taxes and feestaxes Taxes included Taxes not included
Total {{vm.boxData.nights}} {{vm.boxData.nights === 1 ? vm.lnMessages.nightm : vm.lnMessages.nighstm}}

Option to book now and pay later

{{vm.titlePaxMeta()}}
+ taxes and feestaxes Taxes included Taxes not included
Total {{vm.boxData.nights}} {{vm.boxData.nights === 1 ? vm.lnMessages.nightm : vm.lnMessages.nighstm}}

Option to book now and pay later

Your selected option on Trivago
Your selected option on Kayak
Room type
Meal Plan
Price per night

Choose your room

Filter by meal plan

{{room.name}}
{{room.pictures.length}}
Unique Room

{{room.name + room.expedia}}

  • Beds: {{room.bedding}}
  • View: {{room.view + room.derbysoft}}
Unbeatable Offer

Select the plan:

  • {{vm.mealplans[room.roomRateMobileSelected.mealPlanCode]}}
  • Free cancellation (until {{room.roomRateMobileSelected.cancellationPolicies.freeCancellationExpire | date: vm.dateConfig }})
  • Not refundable
  • Kids free {{ room.roomRateMobileSelected.kidsFreeTo | kidsAgeRange }}
  • {{vm.getPromotionTranslation(room.roomRateMobileSelected.promotion)}}

    {{room.roomRateMobileSelected.promotionValue}}

    {{room.roomRateMobileSelected.bookingDates}}

    {{room.roomRateMobileSelected.travelDates}}

  • Save - when logging in

    You saved

Room per night

{{room.roomRateMobileSelected.taxes.discount | number: 0 }}%

+ taxes and feestaxes

Taxes not included Taxes included

Total {{vm.boxData.nights}} {{vm.boxData.nights === 1 ? vm.lnMessages.nightm : vm.lnMessages.nighstm}} {{vm.boxData.rooms}} rooms

No prepayment needed, pay at the property

Option to book now and pay later

Up to {{vm.monthInterestData.title}}

{{ room.unavailableStatus.messages.title1 }}

{{ room.unavailableStatus.messages.title2 }}
{{ room.unavailableStatus.messages.needhelp }} {{vm.phoneBase | tel}}

  • {{vm.titleForRoomRecomendation($index + 1, room)}}

    {{vm.mealplans[room.rate.mealPlanCode]}}
    Foto de la habitación

    {{room.name}}

    {{vm.mealplans[room.rate.mealPlanCode]}}

    Free cancellation

    until {{room.rate.cancellationPolicies.freeCancellationExpire | date: vm.dateConfig}}

    Room per night

    {{room.rate.taxes.discount | number: 0 }}%

    Total final

{{ vm.titleTotalRecomendation() }}

Taxes included

  • {{vm.lang.room}} 1 {{vm.lang.for}} {{vm.getNumDistriMovil(vm.featuredRoom.rate.rate[0].paxFam, true)}} {{vm.getNumDistriMovil(vm.featuredRoom.rate.rate[0].paxFam, true) == 1 ? vm.lang.adult : vm.lang.adults}}

    {{vm.mealplans[vm.featuredRoom.rate.rate[0].mealPlanCode]}}
    Foto de la habitación

    {{vm.featuredRoom.name}}

    {{vm.mealplans[vm.featuredRoom.rate.rate[0].mealPlanCode]}}

    Free cancellation

    until {{vm.featuredRoom.rate.rate[0].cancellationPolicies.freeCancellationExpire | date: vm.dateConfig}}

    Room per night

    {{vm.featuredRoom.rate.rate[0].taxes.discount | number: 0 }}%

    Total final

{{vm.titlePaxMeta()}}

Taxes included
Imagen 3 de la habitación
{{vm.recomendationsList.totalRooms }} Hab.

{{ vm.titleTotalRecomendation() }}

Room per night

Taxes included

Total final:

Option to book now and pay later

Imagen 1 de la habitación

{{vm.titlePaxMeta()}}

Room per night

Taxes included

Total final:

Option to book now and pay later

This hotel has no availability on your selected dates {{vm.checkIn | date:'MMMM d' | capitalize}} to {{vm.checkOut | date:'MMMM d' | capitalize}} {{vm.checkIn | date:'d MMMM' | capitalize}} to {{vm.checkOut | date:'d MMMM' | capitalize}}

Suggested nearby dates {{vm.getRecomendateDatePax()}}

Search

Choose your departure date

Choose the age of the children

Adults only: This hotel is exclusively for guests of legal age.

Other rooms

{{vm.roomsAvailables}} {{vm.lang.roomTypes}}

{{ $index > 0 ? ',': '' }} {{ room.name }}

This hotel has no availability on your selected dates {{vm.checkIn | date:'MMMM d' | capitalize}} to {{vm.checkOut | date:'MMMM d' | capitalize}} {{vm.checkIn | date:'d MMMM' | capitalize}} to {{vm.checkOut | date:'d MMMM' | capitalize}}

Suggested nearby dates {{vm.getRecomendateDatePax()}}

  • Foto de la suite frente al mar rounded-4
    {{room.pictures.length}}
    • {{room.bedding}}
    • View: {{room.view + room.derbysoft}}
    • Kids free {{room.kidsFreeTo | kidsAgeRange }}

    {{ room.unavailableStatus.messages.title1 }}

    {{ room.unavailableStatus.messages.title2 }}
    {{ room.unavailableStatus.messages.needhelp }} {{vm.phoneBase | tel}}

  • {{vm.titleForRoomRecomendation($index + 1, room)}}

    {{vm.mealplans[room.rate.mealPlanCode]}}
    Foto de la habitación

    {{room.name}}

    {{vm.mealplans[room.rate.mealPlanCode]}}

    Free cancellation

    until {{room.rate.cancellationPolicies.freeCancellationExpire | date: vm.dateConfig}}

    Room per night

    {{room.rate.taxes.discount | number: 0 }}%

    Total final

{{ vm.titleTotalRecomendation() }}

Taxes included
Imagen 3 de la habitación
{{vm.recomendationsListUnique.totalRooms }} Hab.

{{ vm.titleTotalRecomendation() }}

Room per night

Taxes included

Total final:

Option to book now and pay later

Choose your room

Filter by meal plan

Room typeTravelersYour optionsPrice per nightSelect rooms
Loading rooms
Recommended for {{vm.getTitleRecomendedPax(room.recommendedRate)}}
Unique Room
{{room.name}}
{{room.pictures.length}}
  • {{room.bedding + room.hotelbeds}}
  • View: {{room.view + room.derbysoft}}
x {{vm.getNumDistriMovil(rate.paxFam, true)}}
+
x {{vm.getNumDistriMovil(rate.paxFam,false)}}

{{ vm.distriTablePax(rate.paxFam) }}

  • Meals
    {{vm.mealplans[rate.mealPlanCode]}}
  • Free cancellation Up to {{rate.cancellationPolicies.freeCancellationExpire | date: vm.dateConfig }}
  • You can pay later
  • No prepayment needed, pay at the property
  • Not refundable
  • Kids free {{rate.kidsFreeTo | kidsAgeRange }}
  • {{vm.getPromotionTranslation(rate.promotion)}}

    {{rate.promotionValue}}

    {{rate.bookingDates}}

    {{rate.travelDates}}

Unbeatable Offer
{{rate.taxes.discount | number: 0 }}%
+ taxes and feestaxes Taxes included Taxes not included

Save - when logging in

You saved

{{ room.unavailableStatus.messages.title1 }}

{{ room.unavailableStatus.messages.title2 }}

{{ room.unavailableStatus.messages.needhelp }}

{{vm.phoneBase | tel}}

+ taxes and feestaxes
Taxes included
Taxes not included
Total {{vm.boxData.nights}} {{vm.boxData.nights === 1 ? vm.lnMessages.nightm : vm.lnMessages.nighstm}}

  • Instant confirmation
  • {{vm.mealplans[rateCopy.mealPlanCode]}}
  • Free cancellation Up to {{rateCopy.cancellationPolicies.freeCancellationExpire | date: vm.dateConfig }}
  • You can pay later
  • No prepayment needed, pay at the property
  • Not refundable
  • Kids free {{room.kidsFreeTo | kidsAgeRange }}
  • {{vm.getPromotionTranslation(rateCopy.promotion)}}
  • {{vm.getPromotionTranslation(rateCopy.promotion)}}

No rooms available

Try checking other dates or call us for free at

{{vm.phoneBase | tel}}
Oh no. Something went wrong

The information for this hotel is not available, please try again later or contact us at:

{{vm.phoneBase | tel}}

Customer Reviews

{{vm.hotel.surveyAverage ? vm.hotel.surveyAverage.averageValue : 0}}

{{vm.hotel.surveyAverage.averageValue | getRatingDesc}}

{{(vm.hotel.surveyAverage.totalSurveys | number ) | commanseparatecolo}} reviews

  • Property Conditions

    {{vm.listReviews.ratings.guest.condition}}

  • Cleanliness

    {{vm.listReviews.ratings.guest.cleanliness}}

  • Amenities

    {{vm.listReviews.ratings.guest.service}}

  • Comodidad

    {{vm.listReviews.ratings.guest.comfort}}

  • Staff & service

    {{vm.listReviews.ratings.guest.amenities}}

  • Comfort

    {{vm.listReviews.ratings.guest.comfort}}

  • Location

    {{vm.listReviews.ratings.guest.neighborhood}}

  • Quality-Price

    {{vm.listReviews.ratings.guest.value_for_money}}

Customers Say

Customers highlight the excellent sound quality, with deep bass and clear highs. They describe them as comfortable and with good noise cancellation. They also appreciate the design and battery life. However, some customers mention that the materials leave much to be desired, such as the simple plastic and synthetic leather of the headband.

Generated with AI from customer reviews

What guests liked most about this place

  • {{review.rating | number: 0 | getRatingDesc}}

    {{review.rating | number: 0}}
    {{(review.stay_date ? (review.stay_date + '-01') : review.date_submitted) | date:"MMMM yyyy"}}

    {{(!review.reviewer_name || review.reviewer_name === 'null') ? 'Anonymous' : (review.reviewer_name | titleCase)}}

    {{review.text}}

How customer reviews work

All reviews shown come from real guest experiences. Only people who have booked accommodation with us can submit their review. We verify reviews based on our guidelines and publish them all, whether positive or negative.

Get more information

About hotel

Hotel Brand/Chain Independent

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Distances are displayed to the nearest 0.1 mile and kilometer. <br /> <p>West Lake - 0.3 km / 0.2 mi <br /> No.2 Park - 0.6 km / 0.3 mi <br /> Hangzhou Jiali Center - 0.6 km / 0.4 mi <br /> Wulin Night Market - 0.7 km / 0.4 mi <br /> Wushan Night Market - 1.1 km / 0.7 mi <br /> Si Cheng Church - 1.1 km / 0.7 mi <br /> Broken Bridge - 1.2 km / 0.7 mi <br /> Xihu Tiandi - 1.3 km / 0.8 mi <br /> Former Residence of Sha Menghai - 1.3 km / 0.8 mi <br /> China Academy of Art - 1.5 km / 0.9 mi <br /> Zhejiang University First Affiliated Hospital - 1.6 km / 1 mi <br /> Beishan St - 1.7 km / 1.1 mi <br /> Westlake Yintai Commercial Center - 1.8 km / 1.1 mi <br /> Liulang Wenying Park - 1.9 km / 1.2 mi <br /> Wulin Square - 1.9 km / 1.2 mi <br /> </p><p>The nearest major airport is Hangzhou (HGH-Xiaoshan Intl.) - 37.8 km / 23.5 mi</p> Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite. Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee. In Hangzhou (Shangcheng) Relais & Chateaux Chaptel Hangzhou is centrally located in Hangzhou, a 4-minute walk from West Lake and 7 minutes by foot from No.2 Park. This luxury hotel is 1.3 mi (2.1 km) from Broken Bridge and 1.4 mi (2.3 km) from China Academy of Art. Make yourself at home in one of the 26 air-conditioned rooms featuring free minibar items and flat-screen televisions. Your Select Comfort bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

Hotel services

Included services

  • 24-hour business center
  • 24-hour front desk
  • Airport transfers
  • ATM
  • Complimentary wireless internet
  • Concierge
  • Express check-out
  • Free unattended parking
  • Garden view
  • Laundry services
  • Luggage storage
  • Safe
  • Smoke-free property
  • Snack bar
  • Sun terrace
  • Tour assistance
  • Wheelchair-accessible check-in table

Services with extra charge

  • Breakfast available

Policies

Need-to-know information for guests at this property

Free cancellation

This hotel has Free cancellation

Book now, pay later

Create your itinerary paying $0.00

Other users searched for these accommodations

Didn't find the right hotel?

Try looking for more hotel options in Hangzhou, China

See more hotel options

Contact us!

Do you need help? Contact us

By WhatsApp By Messenger For booking +1 855 437 8999

Save up to 10% extra on Hotels with our app!

Download the PriceTravel app

app store google play