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Playacar Palace

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Relevant aspects

  • Access to sister properties with the same bracelet
  • Book 4 nights and receive up to $250 USD in Resort Credits
  • Children and teenagers stay for free (restrictions apply)
  • Double hot tub
  • Room Service, minibar and Wi-Fi included 24 hours

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Customer Reviews

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Customers Say

Customers highlight the excellent sound quality, with deep bass and clear highs. They describe them as comfortable and with good noise cancellation. They also appreciate the design and battery life. However, some customers mention that the materials leave much to be desired, such as the simple plastic and synthetic leather of the headband.

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About hotel

Playacar Palace is located within the exclusive Playacar development, in Playa del Carmen, in tie Mexican state of Quintana Roo, and offers an all-inclusive experience designed for families, couples. and groups. This resort combines relaxed luxury, dining, entertainment, and privileged location. The culinary experience invites you to taste flavors ranging from international, Latin American and Yucatecan cuisine, to Asian flavors and mixology throughout its five restaurants and four bars. The day can start with a view of the Caribbean Sea from your room, which continues with poolside cocktails, paddle boarding, beach volleyball or billiards, and then close with an evening show. The resort has an outdoor pool with a shallow area for children, the Playroom children's club, a sun terrace, a fitness center, and a Spa equipped with treatment rooms, cabins for couples, master suites, and a hydrotherapy circuit. The property is 300 meters (984 ft) from Fifth Avenue, thus it has easy access to restaurants, shops, nightlife, and attractions in Playa del Carmen. The ferry pier to Cozumel is 400 meters (1,312 ft) away, while Cancún International Airport (CUN) is 59 kilometers (36.7 mi) from the hotel. ***Playacar Palace is the recipient of the Four Diamond rating from the AAA. ***Any reservation of 10 or more rooms will be considered a group, so special conditions will apply and you should consult our customer service department. The contact details will appear on your itinerary once the reservation is made. ***The local government has a mandatory tax of $26.06 MXN or $1.40 USD per room, per night, payable directly to the hotel. ***The penalty for early departure is for the entire stay (100% penalty), therefore no refund applies if the guest decides to leave the hotel early. ***Before your trip, please check with the national government the entry and stay requirements of the country you are visiting. Keep in mind that it is the traveler's responsibility to meet the rules and regulations established by the destination country.

Hotel services

Included services

  • Pool
  • Lounge Chairs
  • Sun terrace
  • Non-motorized water sports
  • Gym
  • Board games
  • Tennis
  • Extra beds
  • Currency exchange
  • Elevator
  • Parking lot
  • Rooms for people with disabilities
  • Smoke -free hotel
  • Wheelchairs
  • Terrace
  • Children's Club
  • Cribs
  • Honeymoon special
  • Concierge
  • Luggage storage
  • Credit cards are accepted
  • Keys

Services with extra charge

  • Spa
  • Bicycles
  • Tour desk
  • Car rental
  • Yoga
  • Medical services
  • Laundry services
  • Event rooms
  • Babysitter
  • Room service 24 hours
  • Gift shop
  • Transportation within the resort
  • Wedding
  • Beauty salon

Hotel all-inclusive meal plan

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Restaurants & Bars

It has 7 restaurants.

Policies

Need-to-know information for guests at this property

Free cancellation

This hotel has Free cancellation

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