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Playacar Palace
Playacar Palace
Relevant aspects
- $250.00 USD Resort Credit when you book 4 or more nights (terms and conditions apply)
- Access to sister properties with the same bracelet
- Children and teenagers stay for free (restrictions apply)
- Double hot tub
- Room Service, minibar and Wi-Fi included 24 hours
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Customer Reviews
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Customers Say
Customers highlight the excellent sound quality, with deep bass and clear highs. They describe them as comfortable and with good noise cancellation. They also appreciate the design and battery life. However, some customers mention that the materials leave much to be desired, such as the simple plastic and synthetic leather of the headband.
Generated with AI from customer reviews
What guests liked most about this place
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About hotel
Playacar Palace is an all-inclusive beach hotel in the Playacar resort, a short distance from the best restaurants and entertainment centers of Playa del Carmen. The hotel is near the pier that offers ferry service to the island of Cozumel. Cancún International Airport (CUN) is 64 kilometers (39.8 mi) from the hotel. The resort has 201 guest rooms beautifully decorated, all of them with a whirlpool tub for two. Amenities include a minibar, interactive satellite TV, coffeemaker, bathrobes and slippers, hairdryer, and iron and board. Most accommodations offer a balcony and panoramic views of the Caribbean Sea. Concierge, Walk-out, and Governor rooms offer espresso and cappuccino coffeemaker, a liquor dispenser with premium beverages, and Apple TV®. Taste a wide range of culinary specialties in any of the restaurants or enjoy your meals through the 24-hour room service. Have fun in the outdoor pool, which offers a bar and a shallow area for children. The supervised children´s club offers movies, an area with video games for TV and tablet, and a slide with obstacles, where children under 4 years must be accompanied by an adult. Guests can book a golf package to play at the Moon Palace Golf & Spa Resort and enjoy unlimited golf rounds, round-trip transportation to the golf course, free use of the pool, and complimentary meals and drinks. Registered guests at Playacar Palace can enjoy the other Palace Resorts at no extra charge. ***Playacar Palace is the recipient of the Four Diamond rating from the AAA. ***Any reservation of 10 or more rooms is considered a group reservation and has special conditions. Please contact Customer Services for more information. Contact information is provided on your itinerary, once the reservation has been confirmed. ***The local government has a mandatory tax of between $26.06 MXN or $1.40 USD per room, per night, payable directly to the hotel. ***Early check-out penalty is the cost of the full stay (penalty of 100%); there are no refunds in case the guest decides to leave the hotel in advance. Before your trip, please check directly with the national government the entry and stay requirements of the country you are visiting. Keep in mind that it is the responsibility of the traveler to meet the rules and regulations established by the destination country.
Hotel services
Included services
- 24-hour room service
- Accessible rooms
- Board games
- Children for free (restrictions apply)
- Children's club
- Concierge
- Credit cards accepted
- Cribs
- Currency exchange
- Elevator
- Fitness center
- High Standards of Cleanliness
- Honeymoon special
- Housekeeping
- Luggage storage
- Non-motorized water sports
- Parking
- Pool
- Rollaway beds
- Smoke-free hotel
- Tennis
- Wheelchairs
Services with extra charge
- Babysitter
- Beauty salon
- Bicycles
- Car rental
- Conference facilities
- Gift shop
- Laundry services
- Medical services
- Tour desk
- Transfer to the golf course
- Weddings
- Yoga
Restaurants & Bars
It has 7 restaurants.
Aqua Bar
- Specialty / Type of cuisine Domestic and Imported Drinks
Café del Mar
- Specialty / Type of cuisine International, Mexican
Momo
- Specialty / Type of cuisine Asiática
Wet Bar
- Specialty / Type of cuisine Bebidas nacionales e importadas
Luna Lounge
- Specialty / Type of cuisine Bebidas nacionales e importadas
Bocelli
- Specialty / Type of cuisine Italiana
Cielo Bar
- Specialty / Type of cuisine Bebidas nacionales e importadas
Policies
Need-to-know information for guests at this property
Hotel all-inclusive meal plan
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Free cancellation
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