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Playacar Palace

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Relevant aspects

  • Book 4 nights and receive up to $250 USD in Resort Credits
  • Children and teenagers stay for free (restrictions apply)
  • Double hot tub
  • Room Service, minibar and Wi-Fi included 24 hours

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Adults only: This hotel is exclusively for guests of legal age.

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Customer Reviews

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Customers Say

Customers highlight the excellent sound quality, with deep bass and clear highs. They describe them as comfortable and with good noise cancellation. They also appreciate the design and battery life. However, some customers mention that the materials leave much to be desired, such as the simple plastic and synthetic leather of the headband.

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About hotel

Playacar Palace is located within the exclusive Playacar development, in Playa del Carmen, in tie Mexican state of Quintana Roo, and offers an all-inclusive experience designed for families, couples. and groups. This resort combines relaxed luxury, dining, entertainment, and privileged location. The culinary experience invites you to taste flavors ranging from international, Latin American and Yucatecan cuisine, to Asian flavors and mixology throughout its five restaurants and four bars. T...

Hotel services

Pool & Wellness

  • Pool
  • Lounge Chairs
  • Sun terrace
  • Spa (Extra cost)

Activities

  • Bicycles (Extra cost)
  • Non-motorized water sports
  • Gym
  • Board games
  • Tour desk (Extra cost)
  • Car rental (Extra cost)
  • Tennis
  • Yoga (Extra cost)

Main Amenities

  • Extra beds
  • Currency exchange
  • Elevator
  • Parking lot
  • Rooms for people with disabilities
  • Smoke -free hotel
  • Medical services (Extra cost)
  • Wheelchairs
  • Terrace

Cleaning Services

  • Laundry services (Extra cost)

Communal Areas

  • Event rooms (Extra cost)

Family-Friendly Entertainment & Services

  • Children's Club
  • Cribs
  • Honeymoon special
  • Babysitter (Extra cost)

Reception Services

  • Concierge
  • Luggage storage
  • Credit cards are accepted
  • Room service 24 hours (Extra cost)
  • Keys

Shops

  • Gift shop (Extra cost)

Transportation

  • Transportation within the resort (Extra cost)

Miscellaneous

  • Wedding (Extra cost)
  • Beauty salon (Extra cost)

Hotel all-inclusive meal plan

  • Taxes & gratuities

    Includes all taxes and gratuities.

  • Activities

    Daily activities program hosted by entertainers. The program varies daily. Some activities include Pilates, kick boxing, stretching, ping-pong, and bingo.

  • Entertainment

    Includes nightly entertainment, such as theme nights, contests and live shows.

  • Food & Beverage

    Includes all buffet and a la carte meals, sweet and salty snacks and top shelf drinks. In addition, 24-hour room service is also included.

  • Other

    Wireless internet access is included. Calls to Mexico, United States (states) and Canada are included. Thirty minutes of free internet access using the hotel computers. Enjoy the facilities and restaurants of the other Palace Resorts at no additional charge.

  • Children's club

    Includes a supervised children's activities program for the ages between 4 and 12. Open from 10:00 to 22:00 hrs.

  • Restrictions

    Children under 4 years of age must be accompanied by an adult in the children's club.

Restaurants & Bars

It has 7 restaurants.

Policies

Need-to-know information for guests at this property

Free cancellation

This hotel has Free cancellation

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