{{(review.stay_date ? (review.stay_date + '-01') : review.date_submitted) | date:"MMMM yyyy"}}
{{review.text}}
Platinum Tower at Sandos Playacar All Inclusive
Relevant aspects
- Property rules Restaurant, bar, Kids Club, and general activity hours are subject to change without notice.
- 2 Teens (up to 17 years) Stay Free
- 2 adolescentes (hasta 17 años) se hospedan Gratis
- Incredible panoramic views of the Ocean
Search
BEST PRICE ACCORDING TO YOUR SEARCH
Your selected option on Trivago
Your selected option on Kayak
{{vm.setRecomendationMetas()}}
{{vm.setRecomedationLabel()}}
{{room.name}} ({{room.rate.totalRooms}} {{vm.getRoom(room.rate.totalRooms)}})
- Free cancellation until {{room.rate.rate.cancellationPolicies.freeCancellationExpire | date: vm.dateConfig}}
- No prepayment needed, pay at the property
- Not refundable
- {{vm.mealplans[room.rate.rate.mealPlanCode]}}
Price per night
{{vm.featuredRoom.name}} ({{vm.roomsTotal }} {{vm.getRoom(vm.roomsTotal )}})
- Free cancellation until {{vm.featuredRoom.rate.rate[0].cancellationPolicies.freeCancellationExpire | date: vm.dateConfig}}
- No prepayment needed, pay at the property
- Not refundable
- {{vm.mealplans[vm.featuredRoom.rate.rate[0].mealPlanCode]}}
Price per night
This hotel has no availability on your selected dates {{vm.checkIn | date:'MMMM d' | capitalize}} to {{vm.checkOut | date:'MMMM d' | capitalize}} {{vm.checkIn | date:'d MMMM' | capitalize}} to {{vm.checkOut | date:'d MMMM' | capitalize}}
Suggested nearby dates {{vm.getRecomendateDatePax()}}
Choose room
Filter by meal plan
| Room type | Travelers | Your options | Price per night | Select rooms | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
Unique Room {{room.pictures.length}}
|
| |||||||||||
Price with participating banks
Participating banks:
BBVA, MercadoPago, Nu, Santander, Banamex, Scotiabank, AMEX, BanCoppel, Banorte, Afirme, Mifel, Banco Azteca, BanBajio, Banjercito, Banregio, Caja Morelia Valladolid, Falabella, Hey Banco, HSBC, Inbursa, Itaú, Klar, Konfio, Plata, Liverpool, Stori, Suburbia Visa, Ualá y PayPal
{{vm.campaignObj.text}}::
{{ vm.digits.h1.prev }} {{ vm.digits.h1.val }}
{{ vm.digits.h2.prev }} {{ vm.digits.h2.val }}
{{ vm.digits.m1.prev }} {{ vm.digits.m1.val }}
{{ vm.digits.m2.prev }} {{ vm.digits.m2.val }}
{{ vm.digits.s1.prev }} {{ vm.digits.s1.val }}
{{ vm.digits.s2.prev }} {{ vm.digits.s2.val }}
+
Taxes included
Taxes not included
Total {{vm.boxData.nights}} {{vm.boxData.nights === 1 ? vm.lnMessages.nightm : vm.lnMessages.nighstm}} - {{vm.mealplans[rateCopy.mealPlanCode]}}
- Free cancellation Up to {{rateCopy.cancellationPolicies.freeCancellationExpire | date: vm.dateConfig }}
- You can pay later
- No prepayment needed, pay at the property
- Not refundable
- Kids free {{room.kidsFreeTo | kidsAgeRange }}
- {{vm.getPromotionTranslation(rateCopy.promotion)}}
- {{vm.getPromotionTranslation(rateCopy.promotion)}}
Oh no. Something went wrong
Customer Reviews
{{vm.hotel.surveyAverage ? vm.hotel.surveyAverage.averageValue : 0}}
Property Conditions
{{vm.listReviews.ratings.guest.condition}}Cleanliness
{{vm.listReviews.ratings.guest.cleanliness}}Amenities
{{vm.listReviews.ratings.guest.service}}Comodidad
{{vm.listReviews.ratings.guest.comfort}}
Staff & service
{{vm.listReviews.ratings.guest.amenities}}Comfort
{{vm.listReviews.ratings.guest.comfort}}Location
{{vm.listReviews.ratings.guest.neighborhood}}Quality-Price
{{vm.listReviews.ratings.guest.value_for_money}}
Customers Say
Customers highlight the excellent sound quality, with deep bass and clear highs. They describe them as comfortable and with good noise cancellation. They also appreciate the design and battery life. However, some customers mention that the materials leave much to be desired, such as the simple plastic and synthetic leather of the headband.
Generated with AI from customer reviews
What guests liked most about this place
About hotel
Platinum Tower at Sandos Playacar All Inclusive is an exclusive section within the Sandos Playacar resort, and consists of 40 guest rooms fitted with private balcony, 50-inch Smart TV, minibar, coffeemaker, air conditioning, Bluetooth music, private bathroom with premium amenities, bathrobes, and slippers, as well as customized assistance for booking dinners and 24-hour room service. Concierge assistance and long distance calls are available for an extra charge. Registered guests enjoy exclusive access to private areas, including a serenity pool and a lounge. The resort has over 14 bars and restaurants with Mexican, French, Indian, and Brazilian specialties. This family hotel offers water and land sports such as snorkeling, catamaran, tennis, paddle and pickle ball, as well as bike rental. There is a children’s club and a teens’ club, a Spa, a beauty salon, and a fitness center.
Hotel services
Most popular services
- Outdoor pool
- Beach
- Parking lot
- All inclusive
Pool & Wellness
- Hydromassage bathtub
- Steam bath (Extra cost)
- Children's pool
- Jacuzzi
- Outdoor pool
- Sauna (Extra cost)
- Massage service (Extra cost)
- Health and beauty services (Extra cost)
- Sun terrace
- Spa (Extra cost)
- Open all year round
- Pool/pool towels
- Beach chairs/loungers
- Pool with views
- Parasols
- Water slide
- Water park
- Shallow area
Accessibility
- Adapted for people with reduced mobility
Activities
- Tourist assistance
- Bicycles (Extra cost)
- Billiards
- Catamaran (Extra cost)
- Water sports
- Gym
- Mini golf
- Board games
- Table tennis
- Beach
- Daily Activity Program
- Surfing (Extra cost)
- Tennis
- Archery
- Windsurf (Extra cost)
- Yoga
- Diving (Extra cost)
- Darts
- Evening entertainment
- Outdoor gaming equipment
- Live sports events (broadcast)
- Game room
- Live music or show
- Canoeing
- Snorkel (Extra cost)
- Tennis court
Room
- Socket near the bed
- Outdoor furniture
- Toilet paper
- Ironing utensils
- Ventilator
- Walk-in closet
Main Amenities
- Bellboy
- Safety box
- ATM
- Currency exchange
- Elevator
- Parking lot
- Wireless Internet
- Wheelchairs (Extra cost)
- Terrace
- All inclusive
- Car rental (Extra cost)
Business Facilities
- Meeting room (Extra cost)
Cleaning Services
- Laundry services (Extra cost)
- Cleaning products
- Dry cleaning service (Extra cost)
Food & Drink
- Pool bar
- Café
- Special diets
- Restaurant
- Snack Bar
- Breakfast in the Room
- Buffet for children
- Themed dinners
- Children's menu
- Themed Dinners
Communal Areas
- Smoking area
Family-Friendly Entertainment & Services
- Children's Club
- Cribs
- Babysitter (Extra cost)
- Children's play area
General
- Designated smoking area
Languages Spoken
- English
Facilities & Services
- Meeting/banquet facilities
- For all ages
- Animation staff
- Medical service (Extra cost)
Security
- Security
- Fire extinguishers
- Access card
Reception Services
- Concierge (Extra cost)
- Express check-in
- 24 -hour reception
- Credit cards are accepted
- Keys
- Luggage storage
Transportation
- Transportation within the resort
- Transfers to the airport (Extra cost)
Miscellaneous
- Wedding (Extra cost)
- Long distance calls (Extra cost)
- Beauty salon (Extra cost)
Hotel all-inclusive meal plan
{{ item.title }}
{{ item.description }}{{$last && vm.toggleDescriptionAbout ? ' ...' : ''}}
Restaurants & Bars
It has 18 restaurants.
Asana
- Specialty / Type of cuisine India
- *Reservation required
Chayita
- Specialty / Type of cuisine Mexican
Le Gourmet
- Specialty / Type of cuisine French
- Open to Breakfast
Festival
- Specialty / Type of cuisine International
El Gaucho
- Specialty / Type of cuisine Meats, Argentina
- *Reservation required
Gourmex
- Specialty / Type of cuisine Mexican
- *Reservation required
Iztapalapa
- Specialty / Type of cuisine Mediterranean
Il Piemonte
- Specialty / Type of cuisine Italian
- *Reservation required
Premium Club Meeting Point
- Specialty / Type of cuisine National and imported drinks
- Open to Cocktails
Bar Saludable
- Specialty / Type of cuisine National and imported drinks
- Open to Cocktails
Premium Club Lobby
- Specialty / Type of cuisine National and imported drinks
- Open to Cocktails
Bar Piscina Familiar
- Specialty / Type of cuisine National and imported drinks
- Open to Cocktails
Pool Bar
- Specialty / Type of cuisine National and imported drinks
- Open to Cocktails
Bar Iztapalapa
- Specialty / Type of cuisine National and imported drinks
- Open to Cocktails
Bar Avenue
- Specialty / Type of cuisine National and imported drinks
- Open to Cocktails
La Bámbola Bar
- Specialty / Type of cuisine National and imported drinks
- Open to Cocktails
Lobby Bar
- Specialty / Type of cuisine National and imported drinks
- Open to Cocktails
Cupcake Café
- Specialty / Type of cuisine Coffee, Desserts
- Open to Tea and sweet bread snack
Nearby places
- Playacar Beach 100 m
- Playa del Carmen Beach 3,4 km
- Il Piemonte 50 m
- Lounge 24 ( Riu Palace Mexico) 1 km
- Starbuck Playa Card 1,2 km
- ADO international bus station 3,3 km
- Cozumel International Airport (CZM) 31 km
- Playa del Carmen National Airport (PCM) 3,8 km
- Playa del Carmen ADO bus station 3,3 km
Policies
Need-to-know information for guests at this property
Free cancellation
This hotel has Free cancellation
Book now, pay later
Create your itinerary paying $0.00
Pay monthly without interest
Up to {{vm.monthInterestData.title || vm.responsePayment.title}} with credit card.
Other users searched for these accommodations
Didn't find the right hotel?
Try looking for more hotel options in Playa del Carmen, Quintana Roo, Mexico
See more hotel options