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Platinum Tower at Sandos Playacar All Inclusive

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Platinum Tower at Sandos Playacar All Inclusive

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Customers Say

Customers highlight the excellent sound quality, with deep bass and clear highs. They describe them as comfortable and with good noise cancellation. They also appreciate the design and battery life. However, some customers mention that the materials leave much to be desired, such as the simple plastic and synthetic leather of the headband.

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About hotel

Platinum Tower at Sandos Playacar All Inclusive is an exclusive section within the Sandos Playacar resort, and consists of 40 guest rooms fitted with private balcony, 50-inch Smart TV, minibar, coffeemaker, air conditioning, Bluetooth music, private bathroom with premium amenities, bathrobes, and slippers, as well as customized assistance for booking dinners and 24-hour room service. Concierge assistance and long distance calls are available for an extra charge. Registered guests enjoy exclusive access to private areas, including a serenity pool and a lounge. The resort has over 14 bars and restaurants with Mexican, French, Indian, and Brazilian specialties. This family hotel offers water and land sports such as snorkeling, catamaran, tennis, paddle and pickle ball, as well as bike rental. There is a children’s club and a teens’ club, a Spa, a beauty salon, and a fitness center.

Hotel services

Most popular services

Pool & Wellness

  • Hydromassage bathtub
  • Steam bath (Extra cost)
  • Children's pool
  • Jacuzzi
  • Outdoor pool
  • Sauna (Extra cost)
  • Massage service (Extra cost)
  • Health and beauty services (Extra cost)
  • Sun terrace
  • Spa (Extra cost)
  • Open all year round
  • Pool/pool towels
  • Beach chairs/loungers
  • Pool with views
  • Parasols
  • Water slide
  • Water park
  • Shallow area

Accessibility

  • Adapted for people with reduced mobility

Activities

  • Tourist assistance
  • Bicycles (Extra cost)
  • Billiards
  • Catamaran (Extra cost)
  • Water sports
  • Gym
  • Mini golf
  • Board games
  • Table tennis
  • Beach
  • Daily Activity Program
  • Surfing (Extra cost)
  • Tennis
  • Archery
  • Windsurf (Extra cost)
  • Yoga
  • Diving (Extra cost)
  • Darts
  • Evening entertainment
  • Outdoor gaming equipment
  • Live sports events (broadcast)
  • Game room
  • Live music or show
  • Canoeing
  • Snorkel (Extra cost)
  • Tennis court

Room

  • Socket near the bed
  • Outdoor furniture
  • Toilet paper
  • Ironing utensils
  • Ventilator
  • Walk-in closet

Main Amenities

  • Bellboy
  • Safety box
  • ATM
  • Currency exchange
  • Elevator
  • Parking lot
  • Wireless Internet
  • Wheelchairs (Extra cost)
  • Terrace
  • All inclusive
  • Car rental (Extra cost)

Business Facilities

  • Meeting room (Extra cost)

Cleaning Services

  • Laundry services (Extra cost)
  • Cleaning products
  • Dry cleaning service (Extra cost)

Food & Drink

  • Pool bar
  • Café
  • Special diets
  • Restaurant
  • Snack Bar
  • Breakfast in the Room
  • Buffet for children
  • Themed dinners
  • Children's menu
  • Themed Dinners

Communal Areas

  • Smoking area

Family-Friendly Entertainment & Services

  • Children's Club
  • Cribs
  • Babysitter (Extra cost)
  • Children's play area

General

  • Designated smoking area

Languages ​​Spoken

  • English

Facilities & Services

  • Meeting/banquet facilities
  • For all ages
  • Animation staff
  • Medical service (Extra cost)

Security

  • Security
  • Fire extinguishers
  • Access card

Reception Services

  • Concierge (Extra cost)
  • Express check-in
  • 24 -hour reception
  • Credit cards are accepted
  • Room service 24 hours
  • Keys
  • Luggage storage

Transportation

  • Transportation within the resort
  • Transfers to the airport (Extra cost)

Miscellaneous

  • Wedding (Extra cost)
  • Long distance calls (Extra cost)
  • Beauty salon (Extra cost)

Restaurants & Bars

It has 21 restaurants.

Nearby places

  • Playacar Beach 100 m
  • Playa del Carmen Beach 3,4 km
  • Il Piemonte 50 m
  • Lounge 24 ( Riu Palace Mexico) 1 km
  • Starbuck Playa Card 1,2 km
  • ADO international bus station 3,3 km
  • Cozumel International Airport (CZM) 31 km
  • Playa del Carmen National Airport (PCM) 3,8 km
  • Playa del Carmen ADO bus station 3,3 km

Policies

Need-to-know information for guests at this property

Hotel all-inclusive meal plan

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Free cancellation

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