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Occidental at Xcaret Destination

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Occidental at Xcaret Destination

Relevant aspects

  • 5 freshwater pools and 1 saltwater pool
  • All-inclusive resort

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Customers Say

Customers highlight the excellent sound quality, with deep bass and clear highs. They describe them as comfortable and with good noise cancellation. They also appreciate the design and battery life. However, some customers mention that the materials leave much to be desired, such as the simple plastic and synthetic leather of the headband.

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About hotel

Occidental at Xcaret Destination is an all-inclusive hotel located in the Riviera Maya, next to the famous ecoarchaeological park. This complex offers a unique experience of contact with nature, since it is located inside a jungle reserve. The complex has five freshwater pools, an adult-only saltwater pool, a children's pool, and a beach club with a small bay. In addition, it has a gym, golf course and nine event rooms with capacity for 1,100 guests. The hotel has 11 restaurants, including five specialized à la carte restaurants and an exclusive Royal Level restaurant, 10 bars and a nightclub. The property has a children's club and offers an entertainment program with activities during the day and evening shows. The hotel has 765 rooms and suites equipped with television, minibar, air conditioning, radio alarm clock, telephone, safe and private bathroom with shower and hairdryer. Royal Level Suite guests have access to special services, such as private check-in, personalized concierge service, solarium, free Wi-Fi, room service and an exclusive à la carte restaurant. The resort is located 8 kilometers from Playa del Carmen. In addition to Xcaret, there are numerous attractions in the surrounding area; you can visit the Cenote Route or the Tulum Archaeological Zone, whose main structure overlooks the Caribbean Sea. Cancun International Airport (CUN) is 61 kilometers away. ***All-inclusive resort open 24 hours a day. ***This hotel does not accept pets. ***D'Oriental, La Hacienda, Steak House, El Pescador and Los Olivos restaurants require prior reservation, are subject to availability and restrictions apply. ***Dress code for specialty restaurants (for dining): Gentlemen must wear long pants, closed shoes and a shirt with sleeves. ***Junior suites, being on the corner of the building, do not offer connecting rooms. ***By order of the local municipality, the hotel will charge a mandatory tax (Ecotax, right to environmental sanitation), to be paid directly to the property as follows: -1 adult only $35.19 MXN for the number of nights. -2 people $58.65 MXN for the number of nights. -3 people $76.25 MXN for the number of nights. -4 people $87.98 MXN for the number of nights. *This information is subject to change by state authorities. ***Before traveling, we recommend that you check directly with the appropriate national authorities for the entry and stay requirements of the country you are going to visit. We remind you that it is the traveler's responsibility to comply with the rules and regulations established in the destination country.

Hotel services

Most popular services

Pool & Wellness

  • Steam bath (Extra cost)
  • Lounge Chairs
  • Children's pool
  • Jacuzzi
  • Pool
  • Pool only for adults
  • Sauna (Extra cost)
  • Spa services (Extra cost)
  • Sun terrace
  • Beauty Services (Extra cost)
  • Saltwater pool
  • Water park

Accessibility

  • Wheelchair accessible

Activities

  • Diving center (Extra cost)
  • Land sports
  • Gym
  • Mini golf
  • Beach
  • Car rental (Extra cost)

Main Amenities

  • ATM
  • Currency exchange
  • Wireless Internet
  • Medical services (Extra cost)

Cleaning Services

  • Laundry services (Extra cost)

Communal Areas

  • Smoking area
  • Event rooms (Extra cost)

Family-Friendly Entertainment & Services

  • Activities for children
  • Children's area
  • Children's Club
  • Honeymoon special
  • Night shows
  • Babysitter (Extra cost)

General

  • Designated smoking area

Facilities & Services

  • Animation staff

Security

  • Security

Reception Services

  • Concierge
  • Lobby
  • 24 -hour reception
  • Luggage storage
  • Credit cards are accepted
  • Room service 24 hours (Extra cost)
  • Keys

Shops

  • Gift shop (Extra cost)

Transportation

  • Transportation (Extra cost)

Miscellaneous

  • Boutique (Extra cost)
  • Beauty salon (Extra cost)

Restaurants & Bars

It has 11 restaurants.

Policies

Need-to-know information for guests at this property

Hotel all-inclusive meal plan

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Free cancellation

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