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Moon Palace The Grand

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Relevant aspects

  • Book 4 nights and receive up to $250 USD in Resort Credits
  • Children and teenagers stay for free (restrictions apply, Christmas and New Year's Eve do not apply)
  • Includes water park, wave simulator, interactive games, intergalactic miniature golf, nightclub, theater, and more

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About hotel

Moon Palace The Grand — Cancun is more than just a stay, is an all-inclusive experience on a grand scale. This Four-Diamond resort brings together luxury, gastronomy, entertainment, technology, and spaces for families, couples, and groups. The gastronomic offer turns each meal into a different experience, with 12 restaurants, 4 snack options, and 11 bars. The fun is also great: 9 outdoor pools, 5 swim-up bars, a water park with a lazy river, a wave pool, water slides, and the triple FlowRid...

Hotel services

Pool & Wellness

  • Steam bath (Extra cost)
  • Lounge Chairs
  • Children's pool
  • Jacuzzi
  • Pool
  • Sauna (Extra cost)
  • Sun terrace
  • Spa (Extra cost)

Activities

  • Bicycles
  • Billiards
  • Jack
  • Multipurpose court
  • Chapel (Extra cost)
  • Beach club
  • Motorized water sports (Extra cost)
  • Non-motorized water sports
  • Soccer
  • Gym
  • Golf (Extra cost)
  • Mini golf
  • Tour desk (Extra cost)
  • Water park
  • Pilates
  • Table tennis
  • Beach
  • Daily Activity Program
  • Car rental (Extra cost)
  • Video Games
  • Surf simulator
  • Spinning
  • Theater
  • Tennis
  • Volleyball
  • Yoga

Main Amenities

  • ATM
  • Currency exchange
  • Elevator
  • Parking lot
  • Connected rooms
  • Smoke -free rooms
  • Wireless Internet
  • Wheel chair ramps
  • Medical services (Extra cost)
  • Taxi stand (Extra cost)

Business Facilities

  • Business center (Extra cost)

Cleaning Services

  • Laundry services (Extra cost)

Communal Areas

  • Event rooms (Extra cost)

Family-Friendly Entertainment & Services

  • Children's area
  • Youth Club (12-14 years)
  • Children's Club
  • Honeymoon special (Extra cost)
  • Night shows
  • Babysitter (Extra cost)

Reception Services

  • Concierge
  • Room service 24 hours
  • Keys

Shops

  • Jewelry store (Extra cost)
  • Gift shop (Extra cost)

Transportation

  • Transportation within the resort
  • Transfers to the airport (Extra cost)

Miscellaneous

  • Wedding (Extra cost)
  • Free calls to the US, Canada and Europe
  • Beauty salon (Extra cost)

Hotel all-inclusive meal plan

  • Taxes & gratuities

    Includes all taxes and gratuities.

  • Food and beverages

    Includes all meals and beverages. Includes buffet breakfast and lunch plus buffet or a la carte dinner. Includes 24-hour room service, in-room snacks that include cookies and potato chips; a liquor dispenser, and daily restocking of the minibar with soft drinks, water, juices, and domestic and imported beer.

  • Children's club

    Includes an activities program for children between the ages of 4 and 17, supervised by adults. Includes several playgrounds distributed in Sunrise section, open daily from 08:00 to 22:00 hrs; Nizuc section, open daily from 10:00 to 22:00 hrs; and the water park. The Wired Lounge in the lobby is available for all ages.

  • Land sports

    Land sports include biking, miniature golf, soccer, beach volleyball, yoga, Pilates, ping-pong, and tennis.

  • Entertainment

    Includes nightly spectacular shows. Program varies daily.

  • Activities

    Daily activities program hosted by recreation staff. Program varies daily.

  • Others

    Includes access to all facilities at the Moon Palace Cancún, wireless internet access, two meditation gardens, free local calls and calls to the United States and Canada.

  • Non-motorized water sports

    Non-motorized water activities, the surf simulator, and access to the water park are included.

Restaurants & Bars

It has 27 restaurants.

Hotel rules

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Need-to-know information for guests at this property

Check-in instructions

Customer Reviews

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Customers Say

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Free cancellation

This hotel has Free cancellation

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