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Moon Palace The Grand

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Relevant aspects

  • Book 4 nights and receive up to $250 USD in Resort Credits
  • Children and teenagers stay for free (restrictions apply, Christmas and New Year's Eve do not apply)
  • Includes water park, wave simulator, interactive games, intergalactic miniature golf, nightclub, theater, and more

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Adults only: This hotel is exclusively for guests of legal age.

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Customer Reviews

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Customers Say

Customers highlight the excellent sound quality, with deep bass and clear highs. They describe them as comfortable and with good noise cancellation. They also appreciate the design and battery life. However, some customers mention that the materials leave much to be desired, such as the simple plastic and synthetic leather of the headband.

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About hotel

Moon Palace The Grand — Cancun is more than just a stay, is an all-inclusive experience on a grand scale. This Four-Diamond resort brings together luxury, gastronomy, entertainment, technology, and spaces for families, couples, and groups. The gastronomic offer turns each meal into a different experience, with 12 restaurants, 4 snack options, and 11 bars. The fun is also great: 9 outdoor pools, 5 swim-up bars, a water park with a lazy river, a wave pool, water slides, and the triple FlowRid...

Hotel services

Pool & Wellness

  • Steam bath (Extra cost)
  • Lounge Chairs
  • Children's pool
  • Jacuzzi
  • Pool
  • Sauna (Extra cost)
  • Sun terrace
  • Spa (Extra cost)

Activities

  • Bicycles
  • Billiards
  • Jack
  • Multipurpose court
  • Chapel (Extra cost)
  • Beach club
  • Motorized water sports (Extra cost)
  • Non-motorized water sports
  • Soccer
  • Gym
  • Golf (Extra cost)
  • Mini golf
  • Tour desk (Extra cost)
  • Water park
  • Pilates
  • Table tennis
  • Beach
  • Daily Activity Program
  • Car rental (Extra cost)
  • Video Games
  • Surf simulator
  • Spinning
  • Theater
  • Tennis
  • Volleyball
  • Yoga

Main Amenities

  • ATM
  • Currency exchange
  • Elevator
  • Parking lot
  • Connected rooms
  • Smoke -free rooms
  • Wireless Internet
  • Wheel chair ramps
  • Medical services (Extra cost)
  • Taxi stand (Extra cost)

Business Facilities

  • Business center (Extra cost)

Cleaning Services

  • Laundry services (Extra cost)

Communal Areas

  • Event rooms (Extra cost)

Family-Friendly Entertainment & Services

  • Children's area
  • Youth Club (12-14 years)
  • Children's Club
  • Honeymoon special (Extra cost)
  • Night shows
  • Babysitter (Extra cost)

Reception Services

  • Concierge
  • Room service 24 hours
  • Keys

Shops

  • Jewelry store (Extra cost)
  • Gift shop (Extra cost)

Transportation

  • Transportation within the resort
  • Transfers to the airport (Extra cost)

Miscellaneous

  • Wedding (Extra cost)
  • Free calls to the US, Canada and Europe
  • Beauty salon (Extra cost)

Hotel all-inclusive meal plan

  • Taxes & gratuities

    Includes all taxes and gratuities.

  • Food and beverages

    Includes all meals and beverages. Includes buffet breakfast and lunch plus buffet or a la carte dinner. Includes 24-hour room service, in-room snacks that include cookies and potato chips; a liquor dispenser, and daily restocking of the minibar with soft drinks, water, juices, and domestic and imported beer.

  • Children's club

    Includes an activities program for children between the ages of 4 and 17, supervised by adults. Includes several playgrounds distributed in Sunrise section, open daily from 08:00 to 22:00 hrs; Nizuc section, open daily from 10:00 to 22:00 hrs; and the water park. The Wired Lounge in the lobby is available for all ages.

  • Land sports

    Land sports include biking, miniature golf, soccer, beach volleyball, yoga, Pilates, ping-pong, and tennis.

  • Entertainment

    Includes nightly spectacular shows. Program varies daily.

  • Activities

    Daily activities program hosted by recreation staff. Program varies daily.

  • Others

    Includes access to all facilities at the Moon Palace Cancún, wireless internet access, two meditation gardens, free local calls and calls to the United States and Canada.

  • Non-motorized water sports

    Non-motorized water activities, the surf simulator, and access to the water park are included.

Restaurants & Bars

It has 27 restaurants.

Policies

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Free cancellation

This hotel has Free cancellation

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