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Moon Palace The Grand
Moon Palace The Grand
Relevant aspects
- $500 USD Resort credit when booking direct at least 4 nights (restrictions apply)
 - Access to all the facilities at the Moon Palace Cancún
 - Free children from 0 to 17 years old (restrictions apply)
 - Free transportation within the resort from 06:00 to 00:00 hrs
 
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Customer Reviews
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Customers Say
Customers highlight the excellent sound quality, with deep bass and clear highs. They describe them as comfortable and with good noise cancellation. They also appreciate the design and battery life. However, some customers mention that the materials leave much to be desired, such as the simple plastic and synthetic leather of the headband.
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What guests liked most about this place
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About hotel
Moon Palace The Grand offers 1,304 guest rooms and suites with exclusive amenities, including a Jacuzzi for two guests, a welcome bottle of wine, an aromatherapy menu, and Smart TV. For families, this section offers connecting rooms with a selection of amenities for kids, such as video games, a sandbox, and milkshakes in the minibar. This all-inclusive beach hotel has nine pools and a number of restaurants that serve Lebanese, Caribbean, French, Italian, and Asian dishes, as well as fine cuts and other specialties. The resort has a world-class Spa, a golf course designed by Jack Nicklaus, a water park, a surf simulator, a nightclub, a kids club, and a lounge designed for teens' fun. The property includes equipment and facilities for sports and a convention center. The resort frequently hosts night shows and concerts. The property is facing the sea, on the outskirts of Cancún, 12 kilometers (7.5 mi) from Cancún International Airport (CUN). La Isla Shopping Village, located in the hotel zone, is 26 kilometers (16.2 mi) away, and Playa del Carmen is 52 kilometers (32.3 mi) from the hotel. ***Early check-out penalty is the cost of the full stay (penalty of 100%); there are no refunds in case the guest decides to leave the hotel in advance. ***Before your trip, please check directly with the national government the entry and stay requirements of the country you are visiting. Keep in mind that it is the responsibility of the traveler to meet the rules and regulations established by the destination country.
Hotel services
Included services
- 24-hour room service
 - 9 pools
 - ATM
 - Beach
 - Beach club
 - Bicycles
 - Billiards
 - Children's area
 - Children's club (4-17 years)
 - Children's pool
 - Connecting rooms
 - Currency exchange
 - Daily activities
 - Elevator
 - Fitness center
 - Free local calls and calls to the United States and Canada
 - High Standards of Cleanliness
 - Housekeeping
 - Jacuzzi
 - Lazy river
 - Miniature golf
 - Night shows
 - Non-motorized water sports
 - Parking
 - Pickleball court
 - Pilates
 - Ping-pong
 - Pool concierge
 - Smoke-free rooms
 - Soccer
 - Spinning
 - Sun loungers
 - Sun terrace
 - Surf simulator
 - Teens' club
 - Tennis
 - Theater
 - Transportation within the resort
 - Video game room
 - Volleyball
 - Water park
 - Wheelchair accessible
 - Wireless internet
 - Yoga
 
Services with extra charge
- Airport transfers
 - Babysitter
 - Beauty salon
 - Bowling
 - Business center
 - Car rental
 - Chapel
 - Conference facilities
 - Gift shop
 - Golf
 - Honeymoon special
 - Jewelry store
 - Laundry services
 - Medical services
 - Motorized water sports
 - Sauna
 - Spa
 - Steam room
 - Taxi stand
 - Tour desk
 - Weddings
 
Restaurants & Bars
It has 27 restaurants.
Habibi
- Specialty / Type of cuisine Libanesa
 
Los Tacos
- Specialty / Type of cuisine Mexicana
 
Cusco
- Specialty / Type of cuisine Peruana
 
Restaurante Caribeño
- Specialty / Type of cuisine Caribbean, Vegetarian
 
Le Chateau
- Specialty / Type of cuisine Francesa
 - *Reservation required
 
Lobby Bar
- Specialty / Type of cuisine Bebidas nacionales e importadas
 
Swim Up Bar Caribeño
- Specialty / Type of cuisine Bebidas nacionales e importadas
 
Snack La Selva
- Specialty / Type of cuisine Bebidas nacionales e importadas, Botanas
 
Boulangerie
- Specialty / Type of cuisine Mexican
 
The Grand Buffet
- Specialty / Type of cuisine Internacional
 - *Reservation required
 
Olimpic Pool Bar
- Specialty / Type of cuisine Bebidas nacionales e importadas
 
Wet Bar Terraza Grand
- Specialty / Type of cuisine Bebidas nacionales e importadas, Sushi
 
Jade
- Specialty / Type of cuisine Asiática, Parrilla
 
JC Steakhouse
- Specialty / Type of cuisine Carnes
 - *Reservation required
 
Tavola
- Specialty / Type of cuisine Italiana
 
Casa Mía
- Specialty / Type of cuisine Mexicana
 
La Cantina
- Specialty / Type of cuisine Bebidas nacionales e importadas
 
The Grill
- Specialty / Type of cuisine Parrilla
 
Unique Day Club
- Specialty / Type of cuisine Domestic and Imported Drinks
 
Tapas y Vino
- Specialty / Type of cuisine Bebidas nacionales e importadas, Snack, Tapas, Vino
 
Wired Lounge
- Specialty / Type of cuisine Postres, Snack
 
Beach Club
- Specialty / Type of cuisine Bebidas nacionales e importadas, Comida casual
 
Swim Up Bar Peruano
- Specialty / Type of cuisine Bebidas nacionales e importadas
 
The Ninth Pin Boliche & Bar
- Specialty / Type of cuisine Domestic and Imported Drinks, Snack
 - *Reservation required
 
The Library Speakeasy Bar
- Specialty / Type of cuisine Bebidas nacionales e importadas
 
Water Park Snack
- Specialty / Type of cuisine Botanas
 
Circus
- Specialty / Type of cuisine Internacional
 
Policies
Need-to-know information for guests at this property
Hotel all-inclusive meal plan
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Free cancellation
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