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Moon Palace Cancun

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Moon Palace Cancun

Relevant aspects

  • $250 USD Resort credit when booking direct at least 4 nights (restrictions apply)
  • Enjoy free other Palace hotels (except The Grand and Le Blanc)
  • Free admission for minors aged 0 to 17 (restrictions apply)

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Customer Reviews

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Customers Say

Customers highlight the excellent sound quality, with deep bass and clear highs. They describe them as comfortable and with good noise cancellation. They also appreciate the design and battery life. However, some customers mention that the materials leave much to be desired, such as the simple plastic and synthetic leather of the headband.

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About hotel

Moon Palace Cancun is a luxurious all-inclusive hotel with activities and facilities for the whole family, located on the outskirts of the city of Cancun, in the area known as the Riviera Maya. Guests staying at this resort have direct access to one of the most beautiful beaches in the region, and have a wide gastronomic offer that includes 16 restaurants serving fine international cuisine and 10 bars serving premium drinks. Moon Palace's lagoon-style outdoor pools are among the largest in Mexico and are located along the beach and are surrounded by several bars and relaxation areas. In addition, there are specially designed amenities and areas available for children and teenagers to have fun. While adults have access to nightlife, exciting tours, the Awe Spa with relaxing treatments and a 27-hole golf course designed by Jack Nicklaus. Its more than 2,000 elegant rooms, most of them with ocean views, are equipped with a marble bathroom with a shower, a whirlpool bath for two people, a minibar, a liquor dispenser and a coffee maker. As for its location, Moon Palace is 20 kilometers from the city center and Cancun International Airport (CUN) is 10 kilometers from the hotel.

Hotel services

Included services

  • 24-hour room service
  • 7 pools
  • Accessible rooms
  • Basketball
  • Beach soccer
  • Beach volleyball
  • Bellboy
  • Bicycles
  • Billiards
  • Board games
  • Business center
  • Chapel
  • Children for free (restrictions apply)
  • Children's area
  • Children's club (4-12 years)
  • Children's pool
  • Computers with internet access
  • Concierge
  • Credit cards accepted
  • Cribs
  • Currency exchange
  • Fitness center
  • Free local calls
  • Game room
  • High Standards of Cleanliness
  • Housekeeping
  • Ice machine
  • Live entertainment
  • Luggage storage
  • Meditation garden
  • Miniature golf
  • Nightclub
  • Non-motorized water sports
  • Parking
  • Pickleball court
  • Pilates
  • Ping-pong
  • Rollaway beds upon request
  • Sauna
  • Smoke-free rooms
  • Steam room
  • Sun terrace
  • Tennis
  • Theater
  • Unlimited calls to the United States and Canada
  • Valet parking
  • Video game room
  • Wave simulator
  • Wheelchairs upon request
  • Wireless internet
  • Yoga

Services with extra charge

  • ATM
  • Babysitter
  • Beauty salon
  • Car rental
  • Conference facilities
  • Convention center
  • Gift shop
  • Golf
  • Golf cart
  • Honeymoon special
  • Jewelry store
  • Laundry services
  • Medical services
  • Spa
  • Taxi stand
  • Tour desk
  • Weddings

Restaurants & Bars

It has 28 restaurants.

Policies

Need-to-know information for guests at this property

Hotel all-inclusive meal plan

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Free cancellation

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