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Mercure Almaty City Center

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About hotel

Hotel Brand/Chain Mercure

Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features a hot tub and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Enjoy international cuisine at Gourdet, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buff...

Hotel services

Others

  • Comprehensive recycling policy
  • Biodegradable/compostable agitators
  • Biodegradable/compostable straws
  • Comprehensive Food Waste Policy

Food & Drink

  • Vegetarian breakfast available
  • Vegetarian menu options available
  • Breakfast available (Extra cost)
  • Snack Bar

Family-Friendly Entertainment & Services

  • Babysitter (Extra cost)

Main Amenities

  • Free wireless internet
  • Hall
  • Electric car charging
  • Elevator
  • Free unattended parking
  • ATM

Activities

  • Skiing
  • Snowboard nearby
  • Tourist assistance
  • Horseback riding
  • Ski
  • Fitness classes
  • Bike rental on site
  • Hiking
  • Computer rental

General

  • Designated smoking area

Transportation

  • Transfers to the airport (Extra cost)

Reception Services

  • Water dispenser
  • Luggage storage
  • 24 -hour reception
  • Cleaning service on request
  • Concierge

Pool & Wellness

  • Turkish bath
  • Spa services
  • Spa
  • Sauna
  • Steam room

Cleaning Services

  • Laundry services
  • Change of sheets (on request)
  • Change of towels (on request)

Building Features

  • Double glazing on all windows
  • Stairless path to the entrance

Business Facilities

  • Banquet room
  • Meeting room
  • Business center
  • Business Library

Accessibility

  • Wheelchair accessible: no

Bathroom

  • Only showers that save water

Room

  • Safe

Miscellaneous

  • Beauty salon

Property rules

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Check-in instructions

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Customer Reviews

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