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Hyatt Zilara Cancun - All Inclusive - Adults Only

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Adults only: This hotel is exclusively for guests of legal age.

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Customer Reviews

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Customers Say

Customers highlight the excellent sound quality, with deep bass and clear highs. They describe them as comfortable and with good noise cancellation. They also appreciate the design and battery life. However, some customers mention that the materials leave much to be desired, such as the simple plastic and synthetic leather of the headband.

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About hotel

Hyatt Zilara Cancún is an adult-only all-inclusive hotel with 310 guest rooms equipped with air conditioning, ceiling fan, flat-screen satellite TV, in-room safe, telephone, Nespresso coffee maker, minibar, and private bathroom with shower. Accommodations include toiletries, a hammock, hairdryer upon request, and iron and board. The hotel has two pools, a fitness center, a terrace, and WiFi. For your dining pleasure, you will find Mexican, international, and signature cuisine and cocktails thro...

Hotel services

Included services

  • 2 pools
  • 24-hour room service
  • Adults only
  • Beach
  • Concierge
  • Credit cards accepted
  • Daily activities
  • Fitness center
  • Housekeeping
  • Live entertainment
  • Outdoor activities
  • Parking
  • Smoke-free hotel
  • Sun loungers
  • Volleyball
  • Water aerobics
  • Wheelchair accessible
  • Wireless internet

Services with extra charge

  • Airport transfers
  • Beauty salon
  • Medical services
  • Pool-side cabanas
  • Spa
  • Weddings

Hotel all-inclusive meal plan

  • Activities

    Daily activities program hosted by recreation staff. Program varies daily.

  • Entertainment

    Includes nightly spectacular shows from traditional mariachi to circus aerial and acrobatics shows. The program varies daily.

  • Food & beverage

    Includes gastronomic options in 6 gourmet buffet and a la carte restaurants. Unlimited alcoholic and non-alcoholic drinks and snacks in 5 bars, including the pool bars. In-room minibar restocked daily.

  • Non-motorized water sports

    Includes gymnastics and water volleyball.

  • Other

    24-hour room service, bar from 11:00 to 23:00 hrs. Buttler service at the beach included. Reservation required for Teppanyaki seats at Asiana restaurant. The 6-course gourmet menu at Chef's Plate is only available for selected room categories (Ocean View Swim Up Suite King and Presidential Suite), upon reservation. Guests staying in other suite categories have access to the Chef's Plate for an extra charge.

  • Restrictions

    Not included: Spa and beauty services. Third-party boutiques at the hotel. Tours and excursions outside the hotel. Airport transfers, taxis, local transportation services, car rental. Domestic and international phone calls. Certain wines and special liquors. Laundry and dry cleaning services. Lobster and private specialty dinners.

  • Land sports

    Access to the Sky Gym

Restaurants & Bars

It has 14 restaurants.

Policies

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Free cancellation

This hotel has Free cancellation

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