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Hotel Cielo

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Relevant aspects

  • Ideal for 3-night stays! Located in the heart of Playa del Carmen, this hotel has an excellent location score of 9.0
  • Rooms with: City views

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Adults only: This hotel is exclusively for guests of legal age.

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About hotel

Hotel Cielo has the style of a ranch, honoring traditional Mexican architectural design. The property is half a block from Fifth Avenue and just 100 meters from the beach. Its roof terrace offers magnificent views and allows you to admire the island of Cozumel while enjoying a cup of coffee or a drink. It also has a Mexican restaurant that keeps the secrets of local recipes and a selection of national wines. The rooms have an authentic Mexican decor with handmade ceramic tiles. They are also ...

Hotel services

Most popular services

Most popular services

Pool & Wellness

  • Towels

Activities

  • Tourist assistance

Main Amenities

  • Wireless Internet
  • Terrace
  • Car rental (Extra cost)

Business Facilities

  • Meeting room (Extra cost)

General

  • Smoking is prohibited throughout the property

Facilities & Services

  • Meeting/banquet rooms (Extra cost)

Reception Services

  • 24 -hour reception
  • Luggage storage
  • Keys

Transportation

  • Transfers to the airport (Extra cost)

Restaurants & Bars

It has 1 restaurant.

Nearby places

  • Playa de Playa del Carmen 150 m
  • Playacar Beach 450 m
  • Playa de Mayakoba 8 km
  • Hard Rock CAFE 40 m
  • Gelato Aldos 40 m
  • Club 69 50 m
  • Aeropuerto internacional de Cozumel 34 km
  • Aeropuerto internacional de Cancún 55 km
  • Estación aérea naval de Tulum 59 km
  • Estación internacional de autobús ADO 200 m
  • Ado Playa del Carmen 250 m

Hotel rules

Key points you should know before booking

  • Departure until 12:00 hrs

  • Mascotas

    • They are not allowed.
  • Refundable damage deposit

    • A damage deposit of $25 is required on arrival. It is equivalent to approximately MXN 502. It will be done with a credit card. It will be returned to you upon check-out. The deposit will be fully refunded by credit card once the accommodation has been reviewed.
  • Children's beds

    • There are no cribs or extra beds in this accommodation.
    • To see the correct information about prices and occupancy, add the number of children you're traveling with and their ages to the search.
    • Children from 12 years old pay as adults in this accommodation.
    • Children of any age can be accommodated.
  • Entrance

    • From 15:00
    • Customers must show a photo ID and a credit card at the time of check-in
    • You have to tell the property in advance what time you are going to arrive.
  • Cancellation/prepayment

    • Cancellation and prepayment conditions may vary depending on the type of accommodation. Check out the conditions that each option may have when you choose it.
  • Age Restriction

    • Minimum check-in age: 18
  • This accommodation accepts

    • Effective

Need-to-know information for guests at this property

Check-in instructions

Customer Reviews

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Customers Say

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What guests highlight

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Free cancellation

This hotel has Free cancellation

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