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Hard Rock Hotel Riviera Maya
Relevant aspects
- Free internet
- Pet-friendly hotel (fees, restrictions, and specific categories apply)
- Vibe City with bowling, kids club, laser tag, Bounce Town trampoline park, and HyperX Gaming Lounge
- Water park with 23 water slides with different sizes and forms
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Participating banks:
BBVA, MercadoPago, Nu, Santander, Banamex, Scotiabank, AMEX, BanCoppel, Banorte, Afirme, Mifel, Banco Azteca, BanBajio, Banjercito, Banregio, Caja Morelia Valladolid, Falabella, Hey Banco, HSBC, Inbursa, Itaú, Klar, Konfio, Plata, Liverpool, Stori, Suburbia Visa, Ualá y PayPal
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- Free cancellation Up to {{rateCopy.cancellationPolicies.freeCancellationExpire | date: vm.dateConfig }}
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- Not refundable
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Customer Reviews
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Property Conditions
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Customers Say
Customers highlight the excellent sound quality, with deep bass and clear highs. They describe them as comfortable and with good noise cancellation. They also appreciate the design and battery life. However, some customers mention that the materials leave much to be desired, such as the simple plastic and synthetic leather of the headband.
Generated with AI from customer reviews
What guests liked most about this place
About hotel
Hotel services
Pool & Wellness
- Steam bath (Extra cost)
- Children's pool
- Jacuzzi
- Pool
- Indoor pool
- Sauna (Extra cost)
- Spa (Extra cost)
- Temazcal
Activities
- Bicycles
- Billiards
- Multipurpose court
- Chapel
- Snorkel equipment
- Gym
- Board games
- Kayaks
- Tour desk (Extra cost)
- Climbing wall
- Water park
- Table tennis
- Beach
- Car rental (Extra cost)
- Tennis
- Yoga (Extra cost)
Main Amenities
- Bellboy
- ATM
- Extra beds
- Parking lot
- Connected rooms
- Wireless Internet
- Wheel chair ramps
- Medical services (Extra cost)
- Wheelchairs
- Taxi stand (Extra cost)
- Valet parking
Business Facilities
- Business center (Extra cost)
Cleaning Services
- High cleaning standard
- Laundry services (Extra cost)
- COVID-19 test
Communal Areas
- Event rooms (Extra cost)
Family-Friendly Entertainment & Services
- Youth Club (12-14 years)
- Children's Club (3-5 years)
- Cribs
- Disco for teenagers
- Honeymoon special (Extra cost)
Reception Services
- Concierge
- Credit cards are accepted
- Room service
Shops
- Jewelry store (Extra cost)
- Gift shop (Extra cost)
Miscellaneous
- Wedding (Extra cost)
- Free local calls
- Ice machine
- Pets (Extra cost)
- Beauty salon (Extra cost)
- Special services
Hotel all-inclusive meal plan
Activities
Daily activities program hosted by recreation staff. Program varies daily.
Taxes & gratuities
Includes all taxes and gratuities.
Entertainment
Includes nightly spectacular shows. Program varies daily.
Food and beverages
Includes all meals, snacks, and drinks. Includes consumption in buffet and a la carte restaurants, and 24-hour room service.
Land sports
Land sports include bicycles, tennis, ping-pong, billiards, rock-climbing wall, and the use of the fitness center.
Non-motorized water sports
Includes non-motorized water sports such as kayaking and snorkeling.
Children's club
Includes a supervised activities program for children between the ages of 4 and 12. There is a lounge for teenagers between the ages of 13 and 17, open daily from 10:00 to 17:00 hrs.
Other
WiFi, calls to the United States, Canada, and within Mexico, and valet parking from 07:00 to 23:00 hrs. Rockaway Bay is open from 10:00 to 18:00 hrs.
Restaurants & Bars
It has 14 restaurants.
Sun Bar
Specialty / Type of cuisine Bebidas nacionales e importadas
Pizzeto
Specialty / Type of cuisine Pizza
The Market
Specialty / Type of cuisine Internacional
Frida
Specialty / Type of cuisine Mexicana
Zen
Specialty / Type of cuisine Asiática, Sushi
Cafetto
Specialty / Type of cuisine Café, Comida casual, Té
Toro
Specialty / Type of cuisine Carnes
Ciao
Specialty / Type of cuisine Italiana
Le Petit Cochon
Specialty / Type of cuisine Francesa
Float
Specialty / Type of cuisine Bebidas nacionales e importadas, Botanas
Dive
Specialty / Type of cuisine Bebidas nacionales e importadas, Botanas
Martini Bar
Specialty / Type of cuisine Bebidas nacionales e importadas
Heaven Bar & Lounge
Specialty / Type of cuisine Domestic and Imported Drinks
Rhythm Bar
Specialty / Type of cuisine Bebidas nacionales e importadas
Policies
Need-to-know information for guests at this property
Free cancellation
This hotel has Free cancellation
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