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Grand Velas Riviera Maya - All Inclusive
Relevant aspects
- Ideal for 4-night stays! The best location. Recent travelers give it a high rating (9.1), Great food: the food here is highly recommended, Do you want to sleep loose? This accommodation scores very highly for the comfort of its beds.
- Information about breakfast Vegetarian, Vegan, Gluten-free, Buffet
- Options with: Garden views, Terraza
- Free parking is available at the property
- Activities: Gym, Golf course (within 3 km), Game room
- Spa credit of $50.00 USD (restrictions apply)
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Customer Reviews
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Property Conditions
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Staff & service
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Customers Say
Customers highlight the excellent sound quality, with deep bass and clear highs. They describe them as comfortable and with good noise cancellation. They also appreciate the design and battery life. However, some customers mention that the materials leave much to be desired, such as the simple plastic and synthetic leather of the headband.
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What guests liked most about this place
About hotel
Hotel services
Most popular services
- Spa
- Pool
- Private beach
- Themed dinners
- Restaurant
- Transfers to the cruise port
- Transfers to the airport
Most popular services
- Spa
- Pool
- Private beach
- Themed dinners
- Restaurant
- Transfers to the cruise port
- Transfers to the airport
Room
- Toilet paper
- Slippers
- Walk-in closet
- Outdoor furniture
- Outdoor dining area
- Dining table
- Socket near the bed
- Folding bed
- Clothes rack
- Desk
- Ironing utensils (Extra cost)
- Socket near the bed
Pool & Wellness
- Towels
- Open all year round
- Infinity pool
- Pool with views
- Beach chairs/loungers
- Children's pool
- Massage chair
- Spa services
- Spa
- Steam bath
- Spa facilities
- Body treatments
- Facial treatments
- Health and beauty services
- Parasols
- Massage service (Extra cost)
- Sauna (Extra cost)
- Pool
Views & Outdoors
- View
Activities
- Picnic areas
- Private beach
- Bicycles
- Aerobics
- Live sports events (broadcast)
- Live music/shows
- Cooking classes (Extra cost)
- Tour or class about local culture
- Bike tours
- Movie Nights (Extra cost)
- Beach
- Evening entertainment
- Nightclub
- Minigolf
- Cycling
- Hiking
- Karaoke
- Table tennis
- Billiards
- Game room
- Golf (Extra cost)
- Tourist assistance
- Outdoor gaming equipment
- Board games
- Ski
- Chapel
- Personal Trainer
- Yoga
Main Amenities
- Terrace
- Wireless Internet
- ATM
- Currency exchange
- Car rental
- Elevator
- Only adults
Family-Friendly Entertainment & Services
- Disco for teenagers
- Children's Club
- Children's play area
- Indoor play area
- Babysitter (Extra cost)
Cleaning Services
- Clothes dryer
- Cleaning products
- Dry cleaning service (Extra cost)
- Laundry services (Extra cost)
Food & Drink
- Themed dinners
- Café
- Buffet for children
- Children's menu
- Special diets
- Snack Bar
- Breakfast in the Room
- Restaurant
- Breakfast only for 2 (Extra cost)
- Pool bar
Facilities & Services
- Animation staff
- Valet parking
- Meeting/banquet rooms (Extra cost)
- For all ages
- Lockers at the gym/spa
Transportation
- Transfers to the cruise port
- Transportation (Extra cost)
- Transfers to the airport (Extra cost)
Reception Services
- Provide invoice
- Luggage storage
- 24 -hour reception
- Wake-up service
- Room service
Business Facilities
- Meeting room
- Business center (Extra cost)
Security
- Baby safety fences
- Fire extinguishers
- Security alarm
- Access card
- Security
Miscellaneous
- Beauty salon
Accessibility
- Adapted for people with reduced mobility
- Adapted for wheelchairs
Languages Spoken
- English
Hotel all-inclusive meal plan
Activities
Daily activities program hosted by recreation staff. Program varies daily.
Taxes & gratuities
Includes all taxes and gratuities.
Children's and Teens' Club
Includes a supervised activities program for children between the ages of 4 and 12. Open daily from 09:00 to 23:00 hrs. The teen's club for teenagers between 13 and 18 years of age is open from 11:00 to 00:00 hrs.
Entertainment
Live music at Lobby Bar, Sky Bar and specialty restaurants, plus karaoke nights.
Food & Beverage
All meals and snacks including buffet and a la carte breakfast, lunch and dinner, a variety of premium domestic and imported drinks (restrictions apply), in-suite mini-bar and room service 24 hours a day.
Water sports
Water activities include kayak rides and boogie boards (service starts at 10:00 hrs).
Restrictions
Special wines and imported liquors have an additional charge.
Land sports
Fully equipped fitness center, work-out programs with personal trainer, yoga, pilates and meditation classes, and a variety of sports.
Other
Concierge assistance in the pool and beach areas.
Restaurants & Bars
It has 8 restaurants.
Cocina de Autor
Ambience Moderno
Open to Dinner
Bistro
Specialty / Type of cuisine International
Open to Breakfast | Brunch | Lunch | Dinner
Azul
Specialty / Type of cuisine International
Open to Breakfast | Brunch | Lunch | Dinner
Frida
Specialty / Type of cuisine Mexican
Ambience Traditional
Open to Dinner
Piaf
Specialty / Type of cuisine French
Ambience Romantic
Open to Dinner
Chaká
Specialty / Type of cuisine Mexican
Ambience Familiar
Open to Dinner
Sen Lin
Specialty / Type of cuisine China, Japanese, Thai, Asian
Ambience Moderno
Open to Dinner
Lucca
Specialty / Type of cuisine Italian, Mediterranean
Ambience Romantic
Open to Dinner
Nearby places
- Parque El Peten 4 km
- Parque Fundadores 8 km
- Playa Real 9 km
- Playa Mart Paseo 9 km
- Emotions Alltournative Park 14 km
- Playa de Playa del Carmen 0 m
- Playa de Mayakoba 0 m
- Playa del Ocean Maya Royale - Adults Only 2,5 km
- Playa del Casa Vela 3,2 km
- Restaurante Bistro Restaurant 0 m
- Restaurante Lucca Restaurant 0 m
- Restaurante Frida Restaurant 0 m
- Aeropuerto nacional de Playa del Carmen 9 km
- Aeropuerto internacional de Cozumel 42 km
- Aeropuerto internacional de Cancún 49 km
- Autobús Estación internacional de autobús ADO 8 km
Policies
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Free cancellation
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