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Customer Reviews

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Customers Say

Customers highlight the excellent sound quality, with deep bass and clear highs. They describe them as comfortable and with good noise cancellation. They also appreciate the design and battery life. However, some customers mention that the materials leave much to be desired, such as the simple plastic and synthetic leather of the headband.

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What guests liked most about this place

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About hotel

A serene haven for discerning travellers yearning for an unforgettable stay infused with organic design, sublime objet d'art, natural ingredients, impeccable finishes, and service that anticipates your every need. We are fussy, and we know it. We obsess over every detail, so you don't have to. A lively hotel where the stresses of daily life are a world away. Let our concierge team relish the opportunity to turn even the most arcane requests… into reality.

Hotel services

Included services

  • A la carte breakfast
  • A la carte dinner
  • Access to Atelier Playa Mujeres sister hotel
  • Air conditioning in a restaurant
  • Air-conditioned public areas
  • Alcohol is not offered
  • American Express
  • Bellboy
  • Boardroom
  • Breakfast and dinner
  • Breakfast and lunch
  • Breakfast available
  • Breakfast served
  • Business center
  • Business services
  • Charging station for electric vehicles
  • Check-in time
  • Coffee shop
  • Concierge
  • Consigna
  • Credit cards accepted
  • Departure time
  • Deposit on arrival
  • Dining room
  • Elevator
  • Fitness center
  • Food court
  • Front desk
  • Garden view
  • Hall
  • Hot breakfast
  • Identification upon arrival
  • Laundry services
  • Library
  • Maestro
  • Massage services
  • Minimum check-in age
  • Mobile phone coverage
  • Multilingual staff
  • Non-smoking area
  • Pets
  • Pool bar
  • Projector
  • Security
  • Shop arcade
  • Smoke detector
  • Smoke-free hotel
  • Spa
  • Spa services
  • Terrace
  • There is no parking
  • Total number of rooms
  • Towels
  • Valet parking
  • Wireless internet

Policies

Need-to-know information for guests at this property

Free cancellation

This hotel has Free cancellation

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