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JW Marriott Costa Elena Resort & Spa

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Relevant aspects

  • Free local calls and to the United States and Canada
  • High standard of cleanliness
  • The hotel accepts dogs weighing up to 10 kilos (22 lb) in the rooms (upon request, fees and restrictions apply)

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Customer Reviews

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Customers Say

Customers highlight the excellent sound quality, with deep bass and clear highs. They describe them as comfortable and with good noise cancellation. They also appreciate the design and battery life. However, some customers mention that the materials leave much to be desired, such as the simple plastic and synthetic leather of the headband.

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What guests liked most about this place

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About hotel

Hotel Brand/Chain JW Marriott

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 2 outdoor pools, you can spend some time at the private beach. Additional amenities at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands. Grab a bite at Santos, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are ...

Hotel services

Cleaning Services

  • Laundry services

Shops

  • Gift shop
  • On-site shopping mall

Main Amenities

  • Free wireless internet
  • Elevator
  • Garden view
  • Free unattended parking
  • ATM

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible travel route

Activities

  • Tourist assistance
  • Nearby Ecotours
  • Fitness classes
  • Bike rental on site
  • Fishing
  • Nightclub
  • Windsurf
  • Billiards
  • Snorkel
  • Hiking

Transportation

  • Transfers to the airport (Extra cost)

Reception Services

  • Multilingual personnel
  • Luggage storage
  • 24 -hour reception
  • Concierge

Pool & Wellness

  • Turkish bath
  • Beach umbrellas
  • Spa
  • Spa services
  • Beach towels
  • Sauna
  • Children's pool

Business Facilities

  • Banquet room
  • Business center

Miscellaneous

  • Wedding
  • Beauty salon

Family-Friendly Entertainment & Services

  • Playground

Facilities & Services

  • Smoke-free property
  • Beach chairs/sun loungers

Room

  • Safe

Food & Drink

  • Snack Bar

Hotel all-inclusive meal plan

  • Food and beverages

    Includes all meals and beverages, including buffet breakfast plus choice of buffet or a la carte lunch and dinner. It also includes daily restocked minibar in the room.

  • Activities

    Daily activities program hosted by recreation staff. Program varies daily.

  • Entertainment

    Includes nightly spectacular shows. Program varies daily.

  • Children's club

    Includes a supervised children's activities program for children between the ages of 3 and 12. Open daily from 09:00 to 22:00 hrs.

  • Land sports

    Land sports include yoga, bocce ball, and beach soccer.

  • Non-motorized water sports

    Includes non-motorized water sports such as boogie boards, water aerobics, water polo, and kayaks.

  • Taxes & gratuities

    Includes all taxes and gratuities.

  • Restrictions

    It does not include activities such as scuba diving lessons, fishing tours and snorkel, catamaran rides, horseback riding, surfing or kitesurfing. Spa and beauty salon services are not included either.

  • Others

    Includes cooking and cocktail lessons, plus dance and Spanish classes. Access to theme parties and projections on a giant screen are also included.

Restaurants & Bars

It has 15 restaurants.

Policies

Need-to-know information for guests at this property

Check-in instructions

Free cancellation

This hotel has Free cancellation

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