Go Back
See all accommodations in Bacalar, Quintana Roo, Mexico

Cristalino Lagoon Front Hotel Restaurant & Spa

Do you prefer to book by phone?

Ask about our special rates

{{vm.phoneBase | tel}}

Cristalino Lagoon Front Hotel Restaurant & Spa

Do you prefer to book by phone?

Ask about our special rates

{{vm.phoneBase | tel}}

Loading recommendations

BEST PRICE ACCORDING TO YOUR SEARCH

Your selected option on Trivago

Your selected option on Kayak

{{vm.setRecomendationMetas()}}

{{vm.setRecomedationLabel()}}

{{room.name}} ({{room.rate.totalRooms}} {{vm.getRoom(room.rate.totalRooms)}})

  • Free cancellation until {{room.rate.rate.cancellationPolicies.freeCancellationExpire | date: vm.dateConfig}}
  • No prepayment needed, pay at the property
  • Not refundable
  • {{vm.mealplans[room.rate.rate.mealPlanCode]}}
Price per night
{{room.rate.rate.taxes.discount | number: 0}}%
+ taxes and feestaxes Taxes included Taxes not included

{{vm.featuredRoom.name}} ({{vm.roomsTotal }} {{vm.getRoom(vm.roomsTotal )}})

  • Free cancellation until {{vm.featuredRoom.rate.rate[0].cancellationPolicies.freeCancellationExpire | date: vm.dateConfig}}
  • No prepayment needed, pay at the property
  • Not refundable
  • {{vm.mealplans[vm.featuredRoom.rate.rate[0].mealPlanCode]}}
Price per night
{{vm.featuredRoom.rate.rate[0].taxes.discount | number: 0}}%
+ taxes and feestaxes Taxes included Taxes not included
{{vm.titlePax()}}
+ taxes and feestaxes Taxes included Taxes not included
Total {{vm.boxData.nights}} {{vm.boxData.nights === 1 ? vm.lnMessages.nightm : vm.lnMessages.nighstm}}

Option to book now and pay later

{{vm.titlePaxMeta()}}
+ taxes and feestaxes Taxes included Taxes not included
Total {{vm.boxData.nights}} {{vm.boxData.nights === 1 ? vm.lnMessages.nightm : vm.lnMessages.nighstm}}

Option to book now and pay later

Your selected option on Trivago
Your selected option on Kayak
Room type
Meal Plan
Price per night

Choose your room

Filter by meal plan

{{room.name}}
{{room.pictures.length}}
Unique Room

{{room.name + room.expedia}}

  • Beds: {{room.bedding}}
  • View: {{room.view + room.derbysoft}}
Unbeatable Offer

Select the plan:

  • {{vm.mealplans[room.roomRateMobileSelected.mealPlanCode]}}
  • Free cancellation (until {{room.roomRateMobileSelected.cancellationPolicies.freeCancellationExpire | date: vm.dateConfig }})
  • Not refundable
  • Kids free {{ room.roomRateMobileSelected.kidsFreeTo | kidsAgeRange }}
  • {{vm.getPromotionTranslation(room.roomRateMobileSelected.promotion)}}

    {{room.roomRateMobileSelected.promotionValue}}

    {{room.roomRateMobileSelected.bookingDates}}

    {{room.roomRateMobileSelected.travelDates}}

  • Save - when logging in

    You saved

Room per night

{{room.roomRateMobileSelected.taxes.discount | number: 0 }}%

+ taxes and feestaxes

Taxes not included Taxes included

Total {{vm.boxData.nights}} {{vm.boxData.nights === 1 ? vm.lnMessages.nightm : vm.lnMessages.nighstm}} {{vm.boxData.rooms}} rooms

No prepayment needed, pay at the property

Option to book now and pay later

Up to {{vm.monthInterestData.title}}

{{ room.unavailableStatus.messages.title1 }}

{{ room.unavailableStatus.messages.title2 }}
{{ room.unavailableStatus.messages.needhelp }} {{vm.phoneBase | tel}}

  • {{vm.titleForRoomRecomendation($index + 1, room)}}

    {{vm.mealplans[room.rate.mealPlanCode]}}
    Foto de la habitación

    {{room.name}}

    {{vm.mealplans[room.rate.mealPlanCode]}}

    Free cancellation

    until {{room.rate.cancellationPolicies.freeCancellationExpire | date: vm.dateConfig}}

    Room per night

    {{room.rate.taxes.discount | number: 0 }}%

    Total final

{{ vm.titleTotalRecomendation() }}

Taxes included

  • {{vm.lang.room}} 1 {{vm.lang.for}} {{vm.getNumDistriMovil(vm.featuredRoom.rate.rate[0].paxFam, true)}} {{vm.getNumDistriMovil(vm.featuredRoom.rate.rate[0].paxFam, true) == 1 ? vm.lang.adult : vm.lang.adults}}

    {{vm.mealplans[vm.featuredRoom.rate.rate[0].mealPlanCode]}}
    Foto de la habitación

    {{vm.featuredRoom.name}}

    {{vm.mealplans[vm.featuredRoom.rate.rate[0].mealPlanCode]}}

    Free cancellation

    until {{vm.featuredRoom.rate.rate[0].cancellationPolicies.freeCancellationExpire | date: vm.dateConfig}}

    Room per night

    {{vm.featuredRoom.rate.rate[0].taxes.discount | number: 0 }}%

    Total final

{{vm.titlePaxMeta()}}

Taxes included
Imagen 3 de la habitación
{{vm.recomendationsList.totalRooms }} Hab.

{{ vm.titleTotalRecomendation() }}

Room per night

Taxes included

Total final:

Option to book now and pay later

Imagen 1 de la habitación

{{vm.titlePaxMeta()}}

Room per night

Taxes included

Total final:

Option to book now and pay later

This hotel has no availability on your selected dates {{vm.checkIn | date:'MMMM d' | capitalize}} to {{vm.checkOut | date:'MMMM d' | capitalize}} {{vm.checkIn | date:'d MMMM' | capitalize}} to {{vm.checkOut | date:'d MMMM' | capitalize}}

Suggested nearby dates {{vm.getRecomendateDatePax()}}

Search

Choose your departure date

Choose the age of the children

Adults only: This hotel is exclusively for guests of legal age.

Other rooms

{{vm.roomsAvailables}} {{vm.lang.roomTypes}}

{{ $index > 0 ? ',': '' }} {{ room.name }}

This hotel has no availability on your selected dates {{vm.checkIn | date:'MMMM d' | capitalize}} to {{vm.checkOut | date:'MMMM d' | capitalize}} {{vm.checkIn | date:'d MMMM' | capitalize}} to {{vm.checkOut | date:'d MMMM' | capitalize}}

Suggested nearby dates {{vm.getRecomendateDatePax()}}

  • Foto de la suite frente al mar rounded-4
    {{room.pictures.length}}
    • {{room.bedding}}
    • View: {{room.view + room.derbysoft}}
    • Kids free {{room.kidsFreeTo | kidsAgeRange }}

    {{ room.unavailableStatus.messages.title1 }}

    {{ room.unavailableStatus.messages.title2 }}
    {{ room.unavailableStatus.messages.needhelp }} {{vm.phoneBase | tel}}

  • {{vm.titleForRoomRecomendation($index + 1, room)}}

    {{vm.mealplans[room.rate.mealPlanCode]}}
    Foto de la habitación

    {{room.name}}

    {{vm.mealplans[room.rate.mealPlanCode]}}

    Free cancellation

    until {{room.rate.cancellationPolicies.freeCancellationExpire | date: vm.dateConfig}}

    Room per night

    {{room.rate.taxes.discount | number: 0 }}%

    Total final

{{ vm.titleTotalRecomendation() }}

Taxes included
Imagen 3 de la habitación
{{vm.recomendationsListUnique.totalRooms }} Hab.

{{ vm.titleTotalRecomendation() }}

Room per night

Taxes included

Total final:

Option to book now and pay later

Choose your room

Filter by meal plan

Room typeTravelersYour optionsPrice per nightSelect rooms
Loading rooms
Recommended for {{vm.getTitleRecomendedPax(room.recommendedRate)}}
Unique Room
{{room.name}}
{{room.pictures.length}}
  • {{room.bedding + room.hotelbeds}}
  • View: {{room.view + room.derbysoft}}
x {{vm.getNumDistriMovil(rate.paxFam, true)}}
+
x {{vm.getNumDistriMovil(rate.paxFam,false)}}

{{ vm.distriTablePax(rate.paxFam) }}

  • Meals
    {{vm.mealplans[rate.mealPlanCode]}}
  • Free cancellation Up to {{rate.cancellationPolicies.freeCancellationExpire | date: vm.dateConfig }}
  • You can pay later
  • No prepayment needed, pay at the property
  • Not refundable
  • Kids free {{rate.kidsFreeTo | kidsAgeRange }}
  • {{vm.getPromotionTranslation(rate.promotion)}}

    {{rate.promotionValue}}

    {{rate.bookingDates}}

    {{rate.travelDates}}

Unbeatable Offer
{{rate.taxes.discount | number: 0 }}%
+ taxes and feestaxes Taxes included Taxes not included

Save - when logging in

You saved

{{ room.unavailableStatus.messages.title1 }}

{{ room.unavailableStatus.messages.title2 }}

{{ room.unavailableStatus.messages.needhelp }}

{{vm.phoneBase | tel}}

+ taxes and feestaxes
Taxes included
Taxes not included
Total {{vm.boxData.nights}} {{vm.boxData.nights === 1 ? vm.lnMessages.nightm : vm.lnMessages.nighstm}}

  • Instant confirmation
  • {{vm.mealplans[rateCopy.mealPlanCode]}}
  • Free cancellation Up to {{rateCopy.cancellationPolicies.freeCancellationExpire | date: vm.dateConfig }}
  • You can pay later
  • No prepayment needed, pay at the property
  • Not refundable
  • Kids free {{room.kidsFreeTo | kidsAgeRange }}
  • {{vm.getPromotionTranslation(rateCopy.promotion)}}
  • {{vm.getPromotionTranslation(rateCopy.promotion)}}

No rooms available

Try checking other dates or call us for free at

{{vm.phoneBase | tel}}
Oh no. Something went wrong

The information for this hotel is not available, please try again later or contact us at:

{{vm.phoneBase | tel}}

Customer Reviews

{{vm.hotel.surveyAverage ? vm.hotel.surveyAverage.averageValue : 0}}

{{vm.hotel.surveyAverage.averageValue | getRatingDesc}}

{{(vm.hotel.surveyAverage.totalSurveys | number ) | commanseparatecolo}} reviews

  • Property Conditions

    {{vm.listReviews.ratings.guest.condition}}

  • Cleanliness

    {{vm.listReviews.ratings.guest.cleanliness}}

  • Amenities

    {{vm.listReviews.ratings.guest.service}}

  • Comodidad

    {{vm.listReviews.ratings.guest.comfort}}

  • Staff & service

    {{vm.listReviews.ratings.guest.amenities}}

  • Comfort

    {{vm.listReviews.ratings.guest.comfort}}

  • Location

    {{vm.listReviews.ratings.guest.neighborhood}}

  • Quality-Price

    {{vm.listReviews.ratings.guest.value_for_money}}

Customers Say

Customers highlight the excellent sound quality, with deep bass and clear highs. They describe them as comfortable and with good noise cancellation. They also appreciate the design and battery life. However, some customers mention that the materials leave much to be desired, such as the simple plastic and synthetic leather of the headband.

Generated with AI from customer reviews

What guests liked most about this place

  • {{review.rating | number: 0 | getRatingDesc}}

    {{review.rating | number: 0}}
    {{(review.stay_date ? (review.stay_date + '-01') : review.date_submitted) | date:"MMMM yyyy"}}

    {{(!review.reviewer_name || review.reviewer_name === 'null') ? 'Anonymous' : (review.reviewer_name | titleCase)}}

    {{review.text}}

How customer reviews work

All reviews shown come from real guest experiences. Only people who have booked accommodation with us can submit their review. We verify reviews based on our guidelines and publish them all, whether positive or negative.

Get more information

About hotel

CRISTALINO Lagoon Front Hotel, Restaurant & Spa is an exclusive Special Category boutique hotel, for guests over 17 years of age, located on the shores of the majestic Bacalar Lagoon. CRISTALINO Lagoon Front Hotel, Restaurant & Spa presents a contemporary concept of urban comfort in perfect harmony with nature. The hotel combines modern design, elegance, and privacy, offering 20 luxurious rooms distributed across two buildings with full or partial lagoon views. All rooms have been designed for maximum comfort and safety, featuring a sprinkler fire suppression system, as well as modern amenities that ensure a relaxing and secure stay. The hotel features a 24-hour reception, personalized concierge service, two heated pools, a lagoon-front restaurant, and a rooftop bar with panoramic views of the surrounding natural landscape. For business travelers, private meetings, and digital nomads, the hotel offers an executive lounge for up to ten people, ideal for combining work and relaxation in an inspiring setting. Among its amenities are a spacious dock, perfect for contemplation, relaxation, or private waterfront experiences. The entire hotel is equipped with a purified water system, complimentary Wi-Fi throughout, and a backup generator to ensure continuous operation and guest comfort at all times. As a complement to the wellness experience, the hotel offers an exclusive Spa where guests can enjoy sauna, steam room, relaxing massages and various beauty and relaxation treatments designed to revitalize body and mind, creating a comprehensive experience of rest and renewal in one of the most beautiful destinations in the Mexican Caribbean. Spa Cristalino is open Monday to Sunday from 8:00 am to 5:30 pm. For information and reservations, contact us via WhatsApp at 998 227 4388 or by phone at 998 529 0988.

Hotel services

Most popular services

  • Adults Only

Pool & Wellness

  • Pool (Extra cost)

Activities

  • Kayaks

Main Amenities

  • Parking lot
  • Wireless Internet

Building Features

  • The upper floors are accessible only by stairs

Business Facilities

  • Meeting room (Extra cost)

Food & Drink

  • Restaurant (Extra cost)
  • Organized dinner (Extra cost)
  • Air conditioning in a restaurant
  • A la carte dinner (Extra cost)

General

  • Smoking is prohibited throughout the property

Languages ​​Spoken

  • English

Facilities & Services

  • Adults Only

Security

  • Carbon monoxide detector

Reception Services

  • Concierge
  • Room service (Extra cost)

Transportation

  • Transfers to the airport (Extra cost)

Miscellaneous

  • Beauty salon (Extra cost)

Views & Outdoors

  • View

Restaurants & Bars

It has 2 restaurants.

Nearby places

  • Chetumal International Airport (CTM) 35 km

Policies

Need-to-know information for guests at this property

Free cancellation

This hotel has Free cancellation

Book now, pay later

Create your itinerary paying $0.00

Other users searched for these accommodations

Didn't find the right hotel?

Try looking for more hotel options in Bacalar, Quintana Roo, Mexico

See more hotel options

Contact us!

Do you need help? Contact us

By WhatsApp By Messenger For booking +1 855 437 8999

Save up to 10% extra on Hotels with our app!

Download the PriceTravel app

app store google play