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Cozumel Palace

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Relevant aspects

  • 24-hour room service, minibar, and WiFi
  • Book 4 nights and receive up to $250 USD in Resort Credits
  • Children and teenagers stay for free (restrictions apply)
  • Whirlpool double

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Adults only: This hotel is exclusively for guests of legal age.

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Customer Reviews

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Customers Say

Customers highlight the excellent sound quality, with deep bass and clear highs. They describe them as comfortable and with good noise cancellation. They also appreciate the design and battery life. However, some customers mention that the materials leave much to be desired, such as the simple plastic and synthetic leather of the headband.

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About hotel

Cozumel Palace is located on the island of Cozumel, in the Mexican state of Quintana Roo, is an all-inclusive resort ideal for families, couples, and travelers looking for rest, gastronomy, and water activities in a top destination on the Mexican Caribbean. The 166 guest rooms and suites at the property offer ocean view and a double whirlpool tub. In-room amenities include minibar, liquor dispenser, a welcome bottle of wine, CHI® bath amenities, and Natura Bissé soap, among others. Most accommodations are fitted with balcony and a hammock. International flavors, Italian cuisine, Mexican specialties, Asian choices, and an oceanfront grill are part of the dining offer at the resort, which consists of four restaurants, two bars, and one coffee shop. Within the hotel, you can practice sports such as snorkeling, paddle boarding, kayaking, and even experience a diving demonstration, as well as a plunge pool, a fitness center, and a world-class Spa. The hotel is 4 kilometers (2.5 mi) from Cozumel International Airport (CZM) 2 kilometers (1.2 mi) from downtown San Miguel, and 1 kilometer (0.6 mi) from the ferry pier. ***The local government has a mandatory tax of $26.06 MXN or $1.40 USD per room, per night, payable directly to the hotel. ***The penalty for early departure is for the entire stay (100% penalty), meaning no refund applies if the guest decides to leave the hotel early. ***Before your trip, please check with the national government the entry and stay requirements of the country you are visiting. Keep in mind that it is the traveler's responsibility to meet the rules and regulations established by the destination country.

Hotel services

Included services

  • Accessible rooms
  • ATM
  • Children for free (restrictions apply)
  • Children's area
  • Children's club
  • Children's pool
  • Concierge
  • Courtesy room
  • Credit cards accepted
  • Cribs
  • Currency exchange
  • Elevator
  • Fitness center
  • High Standards of Cleanliness
  • Honeymoon special
  • Housekeeping
  • Luggage storage
  • Non-motorized water sports
  • Pool
  • Rollaway beds
  • Room service
  • Safe deposit box
  • Smoke-free rooms
  • Wheelchairs
  • Wireless internet

Services with extra charge

  • Babysitter
  • Beauty salon
  • Car rental
  • Dive center
  • Gift shop
  • Laundry services
  • Medical services
  • Spa
  • Taxi stand
  • Weddings

Hotel all-inclusive meal plan

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Restaurants & Bars

It has 6 restaurants.

Nearby places

  • Aeropuerto Internacional de Cozumel (CZM) 4 km

Policies

Need-to-know information for guests at this property

Free cancellation

This hotel has Free cancellation

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