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Hotel Casa Dona Susana by Los Arcos
Relevant aspects
- Access to the beach and restaurants at the Playa Los Arcos sister hotel
- For guests over 15 years of age, only
- Free internet access
- High standards of cleanliness
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- Free cancellation until {{room.rate.rate.cancellationPolicies.freeCancellationExpire | date: vm.dateConfig}}
- No prepayment needed, pay at the property
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Price with participating banks
Participating banks:
BBVA, MercadoPago, Nu, Santander, Banamex, Scotiabank, AMEX, BanCoppel, Banorte, Afirme, Mifel, Banco Azteca, BanBajio, Banjercito, Banregio, Caja Morelia Valladolid, Falabella, Hey Banco, HSBC, Inbursa, Itaú, Klar, Konfio, Plata, Liverpool, Stori, Suburbia Visa, Ualá y PayPal
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- Free cancellation Up to {{rateCopy.cancellationPolicies.freeCancellationExpire | date: vm.dateConfig }}
- You can pay later
- No prepayment needed, pay at the property
- Not refundable
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Customer Reviews
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Property Conditions
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Staff & service
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Customers Say
Customers highlight the excellent sound quality, with deep bass and clear highs. They describe them as comfortable and with good noise cancellation. They also appreciate the design and battery life. However, some customers mention that the materials leave much to be desired, such as the simple plastic and synthetic leather of the headband.
Generated with AI from customer reviews
What guests liked most about this place
About hotel
Hotel services
Pool & Wellness
- Pool
- Sun terrace
- Lounge Chairs
Activities
- Beach club
- Car rental (Extra cost)
Main Amenities
- Safety box (Extra cost)
- Extra beds (Extra cost)
- Currency exchange
- Elevator
- Parking lot
- Hospitality room
- Smoke -free rooms
- Wireless Internet
- Wheel chair ramps
- Medical services (Extra cost)
- Terrace
Business Facilities
- Executive services (Extra cost)
Cleaning Services
- High cleaning standard
- Laundry services (Extra cost)
Reception Services
- Luggage storage
- Credit cards are accepted
- Room service (Extra cost)
- Keys
Hotel all-inclusive meal plan
Activities
Daily activities program hosted by recreation staff. Program varies daily.
Taxes & gratuities
Includes all taxes and gratuities.
Entertainment
Includes nightly entertainment. Program varies daily.
Food & Beverage
Includes breakfast, lunch and dinner buffets, and snacks. One grill dinner for each 4 nights stay, and one dinner a la carte in the specialty restaurant for each 7 nights stay.
Restrictions
Room service does not include gratuities. Includes domestic drinks only.
Restaurants & Bars
It has 2 restaurants.
Mi Pueblito
Specialty / Type of cuisine Internacional, Mexicana
Tlaloc
Specialty / Type of cuisine Bebidas nacionales e importadas
Policies
Need-to-know information for guests at this property
Free cancellation
This hotel has Free cancellation
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Pay monthly without interest
Up to {{vm.monthInterestData.title || vm.responsePayment.title}} with credit card.
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