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Ambassador at Grand Velas All Inclusive
Ambassador at Grand Velas All Inclusive
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Customers Say
Customers highlight the excellent sound quality, with deep bass and clear highs. They describe them as comfortable and with good noise cancellation. They also appreciate the design and battery life. However, some customers mention that the materials leave much to be desired, such as the simple plastic and synthetic leather of the headband.
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About hotel
Hotel Brand/Chain Velas Resort Group
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, 4 hot tubs, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze. Enjoy Regional cuisine at Chaka, one of the hotel's 8 restaurants, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Visit one of the 6 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink. Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Playa del Carmen? This hotel has 91548 square feet (8505 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite. Make yourself at home in one of the 195 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads. Distances are displayed to the nearest 0.1 mile and kilometer. <br /> <p>Playa Xcalacoco - 2 km / 1.2 mi <br /> Chun-Zumbul (diving site) - 2.2 km / 1.4 mi <br /> Tres Rios Ecopark - 3.6 km / 2.3 mi <br /> Punta Esmeralda Beach - 4.7 km / 2.9 mi <br /> Gran Coyote Golf - 4.8 km / 3 mi <br /> El Camaleón Mayakoba Golf Course - 4.8 km / 3 mi <br /> 28 de Julio Square - 7.1 km / 4.4 mi <br /> Guadalupe Church - 8.5 km / 5.3 mi <br /> Playa 88 - 8.7 km / 5.4 mi <br /> Playa Avenida Colosio - 8.9 km / 5.5 mi <br /> Temazcal Natura - 9.2 km / 5.7 mi <br /> Mamitas Beach - 9.4 km / 5.9 mi <br /> Playa del Carmen Main Beach - 9.5 km / 5.9 mi <br /> Plaza Las Americas - 9.6 km / 6 mi <br /> Super Chedraui Selecto Avenida 10 - 9.9 km / 6.2 mi <br /> </p><p>The nearest airports are:<br />Cozumel Intl. Airport (CZM) - 42.9 km / 26.7 mi<br /> Cancun Intl. Airport (CUN) - 49.8 km / 30.9 mi<br /> Tulum Intl. Airport (TQO) - 114.2 km / 70.9 mi<br /> </p><p></p> A stay at Ambassador at Grand Velas All Inclusive places you in the heart of Playa del Carmen, within a 10-minute drive of El Camaleón Mayakoba Golf Course and Gran Coyote Golf. This all-inclusive hotel is 4.2 mi (6.7 km) from Tres Rios Ecopark. Near Playa Xcalacoco
Hotel services
Included services
- 24-hour front desk
- ATM
- Ballroom
- Banquet room
- Beach chairs/sun loungers
- Beach towels
- Beach umbrellas
- Beach volleyball on site
- Beauty salon
- Bicycles
- Billiards
- Boardroom
- Boat rides
- Braille or embossed signage
- Business center
- Children's club
- Children's games
- Children's pool
- Children's toys
- Complimentary wireless internet
- Computer rental
- Concierge
- Conference space
- Conference space size (feet) -
- Conference space size (meters) -
- Designated smoking area
- Dining room for couples/private
- Ecotours on site
- Elevator
- Fitness classes
- Free beach cabins
- Free grocery shopping service
- Free newspaper
- Free reception
- Free shuttle service to the beach
- Free unattended parking
- Free use of the nearby gym
- Game room
- Garden view
- Gift shop
- Hiking
- Internet
- Kayaking
- Laundry services
- Limousine or city car service available
- Luggage storage
- Miniature golf
- Multilingual staff
- Number of bars/lounges
- On-site shopping mall
- Picnic area
- Pilates
- Sauna
- Scuba diving
- Skydiving nearby
- Snack bar
- Spa
- Spa services
- Steam room
- Sun terrace
- Supervised childcare/activities (free)
- Tour assistance
- Water skiing
- Weddings
- Wheelchair-accessible check-in table
- Wheelchair-accessible gym
- Windsurf
- Yoga
- Yoga on the beach at the property
- Zip line
Services with extra charge
- Area shuttle service (for a fee)
- Babysitter
Restaurants & Bars
It has 13 restaurants.
Piaf
- Specialty / Type of cuisine French
- *Reservation required
Frida
- Specialty / Type of cuisine Mexican
- *Reservation required
Azul
- Specialty / Type of cuisine International
- *Reservation required
Bistro
- Specialty / Type of cuisine International
- *Reservation required
Chaká
- Specialty / Type of cuisine International
- *Reservation required
Sen Lin
- Specialty / Type of cuisine Asian, Domestic and Imported Drinks
- *Reservation required
Cocina de Autor
- Specialty / Type of cuisine Signature Cuisine
- *Reservation required
Lucca
- Specialty / Type of cuisine Italian, Mediterranean
- *Reservation required
Sky Bar
- Specialty / Type of cuisine Domestic and Imported Drinks
Aqua Bar
- Specialty / Type of cuisine Domestic and Imported Drinks
Karaoke Bar
- Specialty / Type of cuisine Domestic and Imported Drinks
Piano Bar
- Specialty / Type of cuisine Domestic and Imported Drinks
Koi Bar
- Specialty / Type of cuisine Domestic and Imported Drinks
Policies
Need-to-know information for guests at this property
Hotel all-inclusive meal plan
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Free cancellation
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